Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.8  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest and friendly

By Robert M on 2/18/2019 at 10:18 PM. Helped by Travis Robinson.

I bought a used Honda from Priority Honda Hampton with (Sir) Travis Robinson’s help. He was honest and transparent about the whole process and was very friendly with his help. He wasn’t pushy or constantly trying to upsell me past my price range, something I had experienced at other dealerships. When he showed me cars above my stated range he was clear about them being above what I was looking for and was only offering them as options when they matched the features I was looking for. Overall a great car buying experience, I would buy from him and Priority Honda Hampton again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Tiaj1721 on 2/18/2019 at 8:21 PM.

I entered the dealership looking for information for my son. Mr. Nichols met us and made our experience wonderful. He was attentive to our needs. He listened to what was important for us. This was truly a learning experience and driven behind true service. Everyone that we came in contact with was there for us. Mr. Bennett was also amazing. Thank you to everyone at Priority Honda, we are honored to be a part of this family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Best car experience everrrrr !!!

By Lovelyme35 on 2/14/2019 at 4:40 PM.

Mr .John was very professional and also gave us nuggets of wisdom. Me and my husband was very pleased , that hard to do when it comes me , I was so overwhelmed with joy . We felt will taking care of , also after the fact I a problem he responded quickly. I greatly appreciate him .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Satisfaction Received

By Clay on 2/12/2019 at 4:33 AM. Helped by Nathan Faison.

I had decided that I was going to purchase a New Car,and my wife and I decided we would get a small SUV ( CROSSOVER) I researched different vehicles on line and chose the Honda CR-V pending a test drive, Etc. I went out to The Priority Honda Dealer on Mercury Blvd in Hampton, VA. Upon arriving at the Dealer was met by a young man named Nathan Faison , he showed me a CR-V and since it was late in the day we scheduled a test drive the following afternoon . The next day after test driving the car and talking with Nathan, My wife and I purchased the car. I enjoyed dealing with Nathan. All of the employees that I met and dealt with were all very professional and courteous. I regret that I do not remember the names of the other employees. Buying a new car, or even a used one, can can be very trying, over my life time I have purchased several. Nathan Faison and the others made this purchase enjoyable.,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happiness at Honda

By kenandjean on 2/9/2019 at 10:19 PM.

Time to trade a 16 year old Honda - having previously been super-well treated at this Priority, we returned to look for an update. Met at the door with courtesy, we were given excellent help by knowledgeable people who really listened to our particular need and then found a perfect match. We are very happy and very thankful for services by Travis, Wesley, the used car manager, and especially for our salesman, JOEL MORANCY.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Tiffany B on 2/9/2019 at 9:09 PM. Helped by Travis Robinson.

Travis was very knowledgeable and helpful with helping me locate a car that would fit both my needs and my budget. Was a pleasure working with him today !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy Customer

By CrystinaH on 2/8/2019 at 7:56 PM.

My Salesman Nick N. made the process very easy with no stress. I got there at 4:pm on Thursday evening and I was home with a New car 2018 Chevy Malibu by 8:30. I live in Virginia Beach!!! I am very happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Nissan Rogue

By Mdun0129 on 2/2/2019 at 10:47 PM. Helped by Sir Travis.

My experience was great! The service was excellent! I got exactly what I wanted in the price range that I was looking for! Every one was very friendly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Give these guys a call

By GRATFUL on 2/6/2019 at 2:45 PM.

These guys are amazing. Extremely helpful and willing to work with any situation. Falling on hard times is something that happens to us all and not so easy to predict. They were able to get us into a newer car, no money down quickly. All backed by Priorities for Life and a revisit when we need our next car! Professional, patient and understanding. I recommend this team to anyone needing a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely wonderful

By Brandpn07 on 2/4/2019 at 10:16 PM. Helped by Sir Travis.

I had a great salesmen SIr travis he was patience and helping me find the car i wanted .i would recommend anyone to come see him to p purchase a car reason for visit what a my baby use a reminder use reason for visit car used sales off of

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very Bad Experience....

By Mr Dell on 2/3/2019 at 4:08 PM. Helped by Hayden Richardson and Daniel and more .....

Hello .. I brought My New Honda Odyssey 2019 EX L...on last week with Priority Honda Hampton,VA ...Finance Person Scott very Rude...Hayden Richardson Sale person...Customer Service Totally Zero...they spent more than 5 Hrs on that day...after My Vehicle is Ready..we went Outside and Check my Vehicle is different Color Green..We selected Burgundy Red...After they told me they Deliver my Vehicle on Thursday on 31st Jan 2019...I called them so he told me we not give u delivery u will come and pick up your vehicle....First Team Honda Offers me better price otherwise i brought with Priority becz We have relation with GM....They changed 2 Sales Persons....Nobody take care us..Totally Time waste...Nothing facility for Kids My kids Tired 5 Hrs.....I not Recommend any one in My Friends and family buy vehicle with Priority....Customer Services Totally ZERO....I am Very upsets....

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Chevy Malibu

By gregday92 on 1/29/2019 at 6:29 PM.

Mr. Figueroa was awesome to work with. I went from a 2016 Honda Accord, to a 2018 Chevy Malibu thanks to his help! I made dumb mistakes at a younger age and had to file a chapter 7 bankruptcy - Mr. Figueroa walked me through the ENTIRE car buying process and help me received financing on the spot (with an open bankruptcy). Not only did he do that, but he also assisted me with a Template to send to the 3 credit bureaus for credit purposes after my discharge. I would definitely do business with him again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2012 Honda CRV

By Gary P on 1/28/2019 at 4:57 PM.

This was the first time I’ve ever bought a used vehicle and was really impressed with the cleanliness inside and out. You could eat your lunch under the hood. Tim Clark made it a true buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Telling the Car Saleman your request & desire for my new car

By pleasing customrrs on 1/20/2019 at 4:24 AM.

Recently, purchased a new 2018 Honda Civic Ex Cvt Turbo beautiful car. The salesman Mr. Nick Nichols met my request with the features I desired with my car. Mr. Nicholas give outstanding customer service. When I arrived Mr. Nichols had my new vehicle picked out and ready for me to test drive. My prior conversation with Mr. Nichols about getting a new car involved a challenge during the trade & purchasing of my new car. The Priority Team was successful . The entire Finance team and Mgr, Scott Crews and Gen Sales Mgr Matt Seyfert were able to bring joy & great appreciation to me during this business transaction. Really Thankful for receiving my request with financing. Thank you Priority Team

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Travis Roberson

By Trucksonly on 1/14/2019 at 10:47 PM. Helped by Travis Roberson.

I was viewing trucks while it was raining and near close of business. Travis came out in the rain, and he was very helpful. I was surprised that a salesperson came out in the rain especially to assist an African American. If we could have found a good used truck, I would have purchased from him right on the spot. I was tired of paying $800 a month for a rental. I was pre-qualified by my bank and had a limit for $34K and I had an additional 27K if needed for a deposit. I plan to purchase a new truck in a year.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car Enthusiasts Must Experience

By bsaxmaster on 1/9/2019 at 9:37 PM.

It's Honda. They go out of the way to make every year a better year and they started from the top of the line when they started business. You would think they had nowhere to go up when hey started but here they are. This dealership embodies that same style. Every experience, every time you lock your car door and walk in, you think "it's gonna be the same. I know what I'm doing." And just like before, you're wrong. I called, I texted, every question answered. Specialists were met. I dug for almost a year into finding my first dream car to make sure it would last and priority was right there. Me, like a child, kicking and screaming along the way and priority just watching and teaching me the lessons I would need to ensure that I had the experience I needed to come out on top with the car I wanted forever. An experience I can not repay, knowledge I will never forget and a friendship I will never repay. That is Darryl McMurral work ethic at Priority.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Brad J on 12/27/2018 at 1:38 PM.

Friendly Service! John was particularly helpful in finding me a vehicle that met my needs and was sure to keep me in my desired budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

2017 Honda Accord

By aja12802 on 12/25/2018 at 11:00 PM.

I really enjoyed my experience with Priority Honda. I didn’t feel pressured and they made the transaction easy and clear. Hayden was a very helpful. I am enjoying my new car. I would recommend Priority Honda to my friends and family!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Chas1024 on 12/22/2018 at 8:31 PM.

Thankful for an overall great experience. No hassle and long waiting at the dealership. John F. was very helpful and kind. I really enjoyed the customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super!

By TS on 12/16/2018 at 8:40 AM. Helped by Hayden Richardson.

Very friendly and easy to deal with. They were helpful without applying pressure and accommodated my schedule and needs. My best car buying experience to date.

I would recommend this dealer.