Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

All about Service

By procoach on 9/10/2018 at 7:52 PM.

I do not enjoy the car buying process so as a result; I do my research before ever going to a dealership. I narrowed my search down to 3 make/models and visited 3 different dealerships. As a professional coach and someone that has been in the sales industry for 27 years, I will admit that I have high expectations when it comes to service. Paul exceeded my expectations in the service arena and he KNOWS his product which is much more than I can say for the other 2 dealerships I visited. Their focus was on the $, Pauls focus was on the service. If you are in the Hampton Roads area and are interested in purchasing an Infiniti, PAUL IS YOUR GUY!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My first Infiniti

By NStrauser on 8/22/2018 at 9:14 PM.

Paul Schwab was great to work with. He responded immediately to my online inquiry, was very friendly and professional. My husband and I met him at the dealership the next morning to view the vehicles we were interested in. Paul took his time explaining the differences with the vehicles and provided excellent customer service. I would highly recommend Paul to any of my friends or family!

I would recommend this dealer.