Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.8  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Overall Experience

Nissan Newbie

By Nissan Newbie on 9/19/2018 at 12:05 AM.

I just purchased my first Nissan. I was greeted by Pam Deal as soon as I arrived at the dealership. She was very knowledgeable and eager to find me a vehicle that was a perfect fit. She took the time to make a personal connection with us and did a great job showing me all the options and how to use them. If you are looking for a vehicle, go see Pam!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased Vehicle.

By Fredlp63 on 9/8/2018 at 9:14 PM. Helped by Austin Jones.

I went in last evening just to visit. I thought there would b no possible legal way I could pur have a vehicle. First off very friendly atmosphere. I worked with Pam Deal. Great experience. I walked out with a new 2018 Rogue. I love it. The experience there was completely awesome. If you go to purchase ask for Pam. She will give it all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase New Vehicle

By azuri1 on 8/31/2018 at 6:51 PM. Helped by Tina Lewis.

The favor of God with connections with Ms. Tina Lewis at Priority Nissan. Took my vehicle in for repair and the supernatural just rolled over me. Instead of getting my vehicle repair. I walked out of Nissan with a brand new vehicle fully loaded with everything. GOD DID IT!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buying a new car

By Lynne1000 on 8/27/2018 at 10:43 PM.

This was a great experience. It was my first new car purchase. It was easy and the staff was great! Pam Deal was very personable and professional. I would recommend her for sure!

I would recommend this dealer.

Overall Rating

4.0  

4   Friendliness
4   Overall Experience
4   Price

Pam Deal is great.

By Car buyer on 8/17/2018 at 4:21 PM.

I had found a used vehicle online that was at Priority Nissan. Luckily, as I was pulling up Pam was outside. I couldn’t have been more happy with her amazing customer service and attention to my wants and concerns. I was not fond of the other people I had to work with for financing and for warranty. They seemed quite pushy and like I was a bother to them. Pam had concern for my questions, but when I asked questions in the finance office I was given directions and not answers. “Just sign the papers and you’ll be on your way.” Pam was incredible though. If it was not for her outstanding job and constant care, I would have not had a great experience. She came in on her off day to make sure that the car was ready and that things were in order for me when I picked it up a day later.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awsome experience

By Van the man on 8/6/2018 at 12:29 PM.

Having been in an accident I needed a new car went to priority nissan Pam Deal greeted me as I walked in ! I told her what I was looking for she recommended a Versa took me out showed me one went on a test drive ! She was very knowledgeable showed all the bells a whistles and I was sold thank you so much Pam you were awsome I would recommend Pam and priority nissan to all my friends and family !!!!!! Ryland Taylor

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Andre1988 on 8/4/2018 at 2:20 PM. Helped by Austin.

The best customer service at this location. Fist time purchasing a car from Priority Nissan Richmond! Many thanks to Sales Rep. Pam Deal and Austin for making an outstanding effort to get me the right price to fit my budget! I would definitely come back again and would definitely recommend Pam Deal to all my family and friends. I liked that she was very accommodating and the best. I like to also mention Austin, he was excellent as well. Priority is the best!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

AWFUL EXPERIENCE

By author on 6/28/2018 at 6:16 PM. Helped by TINA.

ALL FOR A SALE AND NOT MAKING SURE A CUSTOMER IS SATISFIED . WHEN WORKING IN THE CAR INDUSTRY REGARDLESS YOU SHOULD MAKE SURE YOUR CUSTOMERS OUR HAPPY WHEN LEAVING OUT . SHOULD NEVER LET A SALE WALK OUT THE DOOR

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales consultant!

By Sonny R on 5/31/2018 at 3:55 PM. Helped by Tina Lewis.

Thank-you Tina,for great customer service. Tina spent a lot of time with us and explained all our options, even though we didn't purchase at this time we will definatly contact Tina when we are ready to purchase a new vehicle. Tina was very heipful, knowedledgable and made our visit a pleasant one. Great sales consultant, we highly reccomend Tina Lewis.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales employees Pam Deal.

By Amiya13 on 5/21/2018 at 6:57 PM.

She's honest and reliable. 2nd car she sold me in 15 years. Very knowledgeable about the ins and outside on my new Nissan Altima 2018 SV!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Anna K on 5/6/2018 at 2:07 AM. Helped by Brennan Miller.

Great customer service at this location! This is my second time purchasing a car from Priority Nissan Richmond! Many thanks to Sales Rep. Pam Deal and Internet Manager Brennan Miller as well as Finance Director Howard McCoy for making an outstanding effort to get me the right price to fit my budget! I would definitely come back again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best service I ever had at any dealership Pam Deal was

By Shirley Brown on 4/15/2018 at 11:10 PM.

I would recommend Pam Deal to all my friends. What I liked, she was very accommodating The best. I like to also mention Antonio Owens he was excellent as well as Priority is the best

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Excellent experience

By 14Deals on 4/14/2018 at 12:20 AM.

Pam is knowledgeable of the differences between the 2017 /2018 models. She was attentive to my concerns to find car to fit budget and style.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By RVALocal on 4/4/2018 at 2:00 PM.

The staff was very accommodating and they made sure to make the whole buying process as smooth as possible. I will be sure to come back time and time again.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Exceptional Customer First Attitude

By Freda18 on 3/4/2018 at 2:04 PM. Helped by Ginger.

Pam is top of the line as an auto sales and customer service representative. This is my second vehicle purchase in 7 years with Pam's help. She was not only outstanding with assessing and respecting my desires and needs for a new vehicle, she exceeded my expectations with attention to details that ensured an impressive final outcome of the sales deal.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Howard is a way maker!

By Karima Al-Hasani on 12/21/2017 at 3:29 PM.

Howard was amazing. He helped me get a brand new car, when I didn't even think I could get a used a car. He made every thing easy. I gave him my budget, and he made it happen. Didn't try to push me into something I didn't want. My overall experience was just amazing. Sending my son to him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fantastic sale

By rogue on 9/5/2017 at 2:18 PM. Helped by Tina Lewis.

Thank you Tina it was a pleasure to meet you and thank you for all your help with my new Nissan rogue. This dealership is the BEST!!! I have bought cars from many deals but this is the only dealership I will buy from forward. Very professional and on top of this. No pressure sales, clean and everyone is very nice. THANK YOU Priority Nissan of Chester!!!! one happy owner of a new 2017.5 Nissan rogue!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By cadtek70 on 8/27/2017 at 3:08 AM.

Always pleased with the service no matter if it is a oil change or buying a new car. I was able to find a car I wanted and was very pleased with the price and what they gave me for my trade-in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealership & Customer Service

By Smith,Cn3 on 8/19/2017 at 10:49 PM.

I came to Priority looking for an SUV, not sure what color or what model. All I knew was the amount I wanted to spend & the space I wanted inside. Aubrey took a look at me & went from there. He knew what they in inventory that would look good for me & my budget. He was awesome with selections. He got just what I needed in less than an hour. He has an eye for selecting the right vehicle for the right person. He was very patient with me as I thought about my selection & I thank him for that. His has great customer service experience & patience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Priority Nissan Richmond rocks!

By Schuetze on 5/22/2017 at 1:06 AM.

I have purchased 4 vehicles from Priority Nissan Richmond to date. For the third time I purchased a 2017 Altima. This was the third time my sales person was Pam Deal.She is totally ourstanding and always puts the customer first. She has outstanding knowledge of the Nissan lineup. Her General Mgr. Jamie Davis worked with her to make this an outstanding deal again for me.I have been buying cars for 50 years and this and Priority Volkswagen are the best dealerships I have ever bought from. The whole staff has always been most helpful and I recommend them highly. Their service department is outstanding as well. Antonio Owens handled the paperwork in an expeditious manner.

I would recommend this dealer.