Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience!

By KmJ9903 on 7/12/2019 at 12:11 PM.

I was very much anti-Priority dealerships after a bad experience several years ago but that all changed when we went to *look* at 4runners. Our salesman Kris went out of his way to get me the one I wanted, even if it meant going out of the area to do so. They didn’t try to sell me a car I didn’t want and weren’t pushy when going over all the extras. If you are in the market for a new ride, definitely ask for Kris and he will be more than happy to help you out 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership Experience Ever

By adamsbs on 7/5/2019 at 3:42 PM. Helped by Mary.

I've purchased several cars in my time, but my experience at Priority Toyota in Chesapeake was by far the best of them all. They have a surplus of amenities for people who are waiting, such as a sound proofed theater room, a sound proofed safe-room for children to play in (I have two Autistic children ages 6 and 2 who did phenomenally in there), manicures, a shoe shine station, etc. I did not feel as if I was sales-prey, figuratively speaking, but instead felt that everyone involved was simply trying to help me find the right fit for me and my family. Timothy Eure, in particular, was incredibly helpful. Long story short, my family's situation is changing drastically, and spent so much time walking me through a couple of different vehicles, exploring the needs of my family and working with me to find the right fit both personally and financially. Furthermore, he is also one of the most professional salespeople I have ever dealt with and wish there were more like him in the automotive sales industry. My only complaint about the car-buying process at Priority Toyota was the time it took to complete the process. From about 12:30 to 5:30 was the time-frame, but it is not something anyone should be concerned with going forward. It was Independence Day and the dealership was packed, plus, as fore mentioned, we were working hard at getting the right fit, financially, which Timothy Eure achieved for us. This experience, with the help of Timothy, has shown me that I will only be a Priority customer from here on out. No other dealership that I have ever worked with is as customer-centric, community-centric, or will take care of you the way they do. A huge thanks to everyone on the team at Priority Toyota for all of your hard work. My family and I love the new ride!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An enjoyable experience.

By Rick on 7/4/2019 at 12:23 PM.

This is the place to go if you want a new vehicle, with excellent trade in values, employees who really want to make your new car buying an eventful happing. After your purchase enjoy the services provided to keep your vehicle running.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
3   Quality of Work

Great experience buying our new Highlander

By Summersdeb on 7/3/2019 at 7:40 PM.

Great sales assistance from Tim and Fred. Tim especially was a great source of information about the vehicles. Amber was outstanding in finance. Everyone we worked with was friendly and professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

PUSHY AGENT....IN A GOOD WAY. LOL

By docwilly2001 on 7/1/2019 at 2:39 AM.

JOVI was persuasive enough to get me to accept his offer. I was so torn between Subaru outback and the camry xse but after he discussed to me the features of the car prior to the test drive, i kinda got convinced to sign up the deal. He has the potential to be a top salesman!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Salesmen

By Swconn on 7/1/2019 at 1:32 AM. Helped by Melissa Scanlan.

Tim Eure was a very friendly and informative salesmen. He explained the differences in each truck model and answered our questions to our complete satisfaction. I would recommend Tim and the Priority Team to others in the future if they were interested in purchasing a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Willing to Help

By jjpacheco1218 on 6/30/2019 at 10:30 PM.

Everyone here at Priority Toyota was eager and willing to help. From the first time that we went in and worked with Tyrell in the beginning of the year to the the last time we went in and worked with Jovi and Stevon. They were all knowledgable and wanted to make sure that we weren't going in over our heads. Thank you all for helping us get a great car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic!

By Wendi on 6/22/2019 at 3:17 PM.

I’ve bought 2 cars now from Tim. He listened to what I wanted & found the exact car I was looking for! He even called & texted me on his day off to keep me posted on the arrival of my new car! He went above and beyond to make everything work out for me! He’s the BEST!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love My Priority Toyota

By Raquel on 6/27/2019 at 10:57 PM.

One word, Excellent! Thank You Priority Toyota for the Great Service you provide for your customers especially Jarred Dukes! I am very happy for the way I was treated and helped throughout the smooth process. Got my brand new car with the big smile! Thank you again and God Bless you all! I highly recommend Priority Toyota to those who want the BEST BUY! Love My Priority Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

New RAV4

By em.marnell on 6/26/2019 at 4:28 AM.

I walked in today thinking I would just test drive a car, but walked out with keys in hand. Tim made sure that my new car was everything I needed or wanted first before we moved any further. I would recommend anyone to him or the amazing dealership! Happy customer and would definitely come back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car

By Jahalarry on 6/22/2019 at 2:22 PM.

Mr eure was very helpful. He sowed us all our options and answered all our questions so we were able to pick the right car for us. Mr Rios and the business office streamlined the process and helped us with financing. Great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Rav4gr on 6/18/2019 at 10:49 PM.

Beyond helpful Even being difficult tim was above and beyond. Tim walked me through every car I looked at from top to bottom even showing me the different modes. I would come back and buy from him any day

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior customer service

By Mike D on 6/14/2019 at 1:54 PM.

I have been having a 2013 4Runner serviced here since it was purchased new in late 2013. Miranda has been my service advisor from the time we purchased the 4Runner until now. She is always very professional, courteous and thorough, keeping the 4Runner in great shape.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVED my experience with Priority Toyota Chesapeake

By Kmcaslavka on 6/11/2019 at 1:40 PM.

Timothy Eure was extremely helpful and just an overall amazing sales person. He listened to everything I wanted and helped me stay within my budget which was very important to me. I would highly recommend buying a car with him! I was buying this car out of town and he made sure I was able to take the car home the very next day. He even stayed beyond office hours to locate the exterior/interior color car that I was hoping for. I felt extremely comfortable and satisfied with the purchase I made. I will defiantly be back in the near future to buy another car with Tim/this Toyota dealer. :)

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Friendly staff.

By MikeNC on 5/28/2019 at 11:16 AM.

Contacted dealership after seeing online listing. Working with dealership from out of state was made easy, and was able to put deposit on vehicle over the phone. When we arrived at dealership the next day and inspected vehicle before finalizing purchase, found vehicle to be exactly as advertised. Completed paperwork and drove back to NC. Very satisfied with entire transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience.

By CheeapeaKe on 6/1/2019 at 12:32 AM.

Jarred was so helpful and patience in helping us out selecting the car we want. He is very knowledgeable of the car’s features and capability, and helped us getting familiarized with the features. He is a good man and definitely talk to him again as well as recommending him to other people in need of getting help in buying car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Jarrad Dukes helpful and easy to work with Great Job.

By heyboats27 on 5/31/2019 at 12:38 PM.

4 x Priority owner and buyer, sales team has always been on top of the game Jarrad was Knowledgeable and more then helpful and timely.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By BrianNG on 5/24/2019 at 4:18 PM.

Very easy and pleasant. Seth was awesome and very helpful. Everyone was very polite and went very smoothly. Was able to purchase a car in around 2.5 hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By AbbySchmabby on 5/27/2019 at 5:01 PM. Helped by Melissa.

Priority Toyota made my car buying experience super easy! From Joey helping me find the perfect ride for me and my family to Jorge working with me on financials. I couldn’t imagine going anywhere else! Friendly, courteous, clean, and 5 star service! I’m super stoked about my new RAV4 and will definitely recommend Priority Toyota to all my friends and family!! Thanks for making this lady a happy car buyer!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Best car buying experience we've ever had!

By Dabow on 5/27/2019 at 12:43 AM.

We highly recommend our sales person, Tim Eure! He is extremely knowledgeable about Toyota and their products. His patience with us two senior citizens is to be applauded. We are not tech savvy and he spent a lot of time explaining all of the cool bells and whistles on the cars, that we had ni idea how to use. Several times he had to explain things multiple times and he did it with patience and a smile. He even stayed with us way past time for him to go home. He will be our sales person for all future purchases! If you're looking for a car, ask for Tim!

I would recommend this dealer.