Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By LShiv on 9/20/2019 at 1:43 AM. Helped by JR Peet.

Great customer service, showed me exactly what I was looking for, made the deal and I was on my way!! Best car buying experience ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine Oil Change

By ranchmanager on 9/20/2019 at 12:21 AM.

Have been working with Zach as a service writer for more than a decade. The relationship we have is excellent. He keeps me informed about tires brakes and other routine work. If he says it is time we do the required repair. Honest, trustworthy, professional are but a few adjectives that describe him. We drive Honda for the vehicle we service at Proctor Honda because of Zach.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Traveling, car needed immediate attention.

By Dale on 9/18/2019 at 11:34 PM. Helped by Drew.

Every person encountered was kind, helpful, and courteous. Offers to order food as we had not eaten. Service person Drew stayed late to get new tires on the car. Sheila started the ball rolling with service department and then offered snacks, water, coffee, and a comfortable place to wait. Arrived from the road, problem diagnosted, problem solved, and back on the road.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service department for daughter in college

By Scott276 on 9/18/2019 at 3:33 PM.

My daughter is a freshman at fsu and her car had damage to parking brake. She brought car in with no appointment and Zach in service explained he would have a technician check the vehicle as soon as he got an opening, but it would be a few days before they knew what parts were needed to fix the car(2015 Honda Fit). Zach called me Tuesday with the estimate ($310) and began the work. The car was ready the next day (Wednesday) and the estimate was the correct amount to fix the damage. I paid over the phone, as we live in Brevard County, and my daughter picked up the car no problem. Having a trustworthy Honda repair shop for kids in college so close is a benefit for all the colleges in Tallahassee.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Routine oil change and B1 check

By Udemman on 9/11/2019 at 5:39 PM. Helped by Essence and Tiffany.

I drove up as a walk-in customer. I was greeted and helped promptly and effectively. The service was completed more quickly than expected, and the check-out and payment process was a smooth one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Came in to have my fluids checked and tire pressure check.

By Sweet Sherry on 9/12/2019 at 11:30 PM.

Proctor Honda service was very courteous and professional. Great first experience - the service department was very efficient. This is my first Honda and I am now a customer for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Efficient, professional, thorough

By Tracey on 9/12/2019 at 9:33 PM. Helped by Stephen Christo.

I went in for an airbag recall. They were honest about the long wait as there were so many recalls, and so I was able to plan appropriately. I appreciate that. Stephen Christo was friendly, very professional at checking me in at 7:15 am and checking me out at 3:15 pm They did a quick check of the other parts of my engine and washed the exterior of the car. They're not necessarily the cheapest place in Tallahassee, but they are the most thorough

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job Service Department

By Jenkins on 9/12/2019 at 12:13 PM.

Chris Glaze and the guys in the shop took great care of me and my 2017 Honda Ridgeline. Chris provides me transportation to the airport and the Guys in the shop took care of my transmission. Thank you Team Proctor !

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
4   Overall Experience
4   Price
5   Quality of Work

Very good

By Linda on 9/9/2019 at 7:02 PM.

Good service. Good people. Good cars. Don’t want to give twenty five words regarding the sale of the car. Good experience, I think that’s plenty.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Auto vibrating

By D on 9/10/2019 at 9:52 PM.

Chris was upfront with the time frame in which my car would be evaluated and repaired. I developed the a vibration in my car driving to Tallahassee from New Orleans. I brought the car in on a Monday without an appt and the car back Tues

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Love Our 2019 AWD CRV!

By Johndittmeier on 9/5/2019 at 1:03 AM. Helped by Diane Jackson, Finance Manager.

Great Value, dependable, quality build, and safe. That’s what I was looking for in a new compact SUV lease for our daughter and after some research and test drives, we found it all at Proctor Honda with the 2019 CRV EV AWD. We tested the competition’s compact SUVs and nothing came close to the quality build, and AWD performance for the dollar that the CRV provided. This car was really impressive on the road from comfort, peppy pick up, conveniences, security features, and the added traction of AWD for inclement weather up north and in FL! And nobody worked as hard as our Sales Consultant, Greg Miller, and the GSM, Charlie Delgado, to work an affordable lease that fit my daughter’s budget. And thanks to Finance Mgr Diane Jackson, for making the paperwork process so quick and easy. You really feel how invested the staff is at Proctor Honda to find and price a vehicle that fits all your needs. My daughter couldn’t have been happier and as we know a happy daughter means happy parents. So do your research when shopping for a car but you must visit Proctor and test drive the Honda’s. It’ll make your decision much easier.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good job!

By Monica Dodrill on 9/4/2019 at 8:38 PM.

Thanks Bruce and the folks at Proctor Honda for another pleasant, efficient and friendly visit. I had an inspection and oil change done and of course the courtesy car wash. See you next time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommended dealer

By Arvin on 9/2/2019 at 11:52 PM.

William has been very professional and ensured he had covered all aspects about the new vehicle and provided good advise for the vehicle purchase. Would highly recommend Proctor Honda Tallahassee.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Timely service

By Nevisdee on 8/31/2019 at 11:00 PM.

Very friendly young lady. I know she is new because I have never seen her before. She was professional and I did not feel pressured. Keep her!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied!

By Jasmine Salter on 9/3/2019 at 9:39 PM.

As a first time car buyer, the process was very smooth. Greg, the salesman was very helpful and knowledgeable about any questions that were asked. He literally sold me exactly what I wanted! I’m a happy customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Battery replacement Saturday

By Cindy boo on 9/1/2019 at 3:02 PM.

Our battery was 2 years old and started leaking acid. We took it to Proctor Honda and found out that the battery was under complete warranty and replaced at no cost to us. Bruce at the dealership found a nail in a tire which had to be replaced. We had been losing air in our tire at a very slow rate and we're so glad that without us saying anything he found the nail. The cost of the tire was reasonable and the wait time was reasonable. We would recommend this dealer, Proctor Honda to anybody wanting a reliable dealer to buy a car from

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We had an appointment and Bruce made sure my wife got as pro

By Bonnie52 on 9/1/2019 at 2:40 PM.

Everyone in Service are always friendly and keep you up to date as to what’s the status of your vehicle is.They have always been very informative about what’s going on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and attention to detail

By thecounselor on 8/30/2019 at 7:10 PM.

we were very pleased with our service at Proctor Honda. The service advisor was very helpful and was able to make having to leave our car for more than one night an understandable situation. I am terrible with names and I seem to have misplaced the business card for the service writer but on the sheet it says advisor 102010 Stephen Christo I believe the gentleman‘s name was Chris but my apologies for the poor memory he was attentive and expressed concern over our situation We hope to do business with him again. Thank you for this opportunity

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Back Again!

By HilPar3 on 8/30/2019 at 2:21 AM. Helped by Diane (finance).

My husband and I leased two Accords and our lease was coming to an end. We had planned to use the same salesperson (William Toth) and contact him soon. However, he remembered us and reached out to us first. William does an excellent job. He’s straight forward, honest and thorough. No cheesy small talk either (thank goodness). My husband and I were satisfied again. He even transferred our belongings between cars for us. We appreciate the fantastic service and recommend William from Proctor Honda.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

agreed work done at agreed price

By Lewis R on 8/29/2019 at 9:30 PM.

service rep made the extra effort to please the customer. Rep (Chris Glaze) has good personality for his job. Looks like repairs were done right.

I would recommend this dealer.