Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
3.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience for First Time Buyer

By Mayfly on 9/15/2019 at 11:21 PM. Helped by Dashawn in Parts.

First time buying a Subaru. Recommended by fellow LNT (Leave No Trace) and AMC (Appalachian Mountain Club) members. Upon arriving to “kick the tires” we were greeted by a very professional, knowledgeable and friendly sales consultant, Steve Canada. He spent as much time as we needed to understand options during our first visit, and was always there during our repeat contacts and, eventually purchase of our 2019 Forester Sport. Jack Blanchard, Customer Relations Manager and Ed Chen, Financial Manager were there to compliment our experience. WOW! What a great experience. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Shopping Experience!

By 2019Forester on 9/14/2019 at 3:11 PM.

Quality Subaru is hands down, the best dealership I’ve been to! I highly recommend working with Steve. He was so knowledgeable about the cars, was the most professional sales person I’ve worked with and was so patient! I can’t say enough good things about this dealership helping to make the sales process as smooth as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By BellaMarie on 9/10/2019 at 4:26 PM.

Brendan Murphy and Ed Chen were very friendly. My sale consultant Brendan was knowledgeable and also was very helpful with showing and reviewing the different features on the vehicle I purchased. Ed made it a smooth transaction in purchasing my new vehicle. This was my first time as a customer at Quality Subaru and overall experience was excellent. We be back to purchase another vehicle when son turn driving age. I would highly recommend doing business with this gentlemen.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

New car purchase

By Tc on 9/3/2019 at 2:31 PM.

The salesman and staff were friendly, knowledgeable and patient. They greeted us with a smile and had our desires and needs in focus throughout the entire sales process. There was no pressure to buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality experience

By Gkeeley419 on 8/31/2019 at 8:06 PM.

We had a great experience at Quality Subaru selecting the right vehicle for our needs. Our sales consultant, Brendan was extremely helpful in finding that car for us. We found him to be very knowledgeable about each product and options. He was helpful with the product review when it came time for us to pick up our car. As first time customers at Quality Subaru our overall experience was exceptionable. We feel confident in saying we would do business with them again and would highly recommend them.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Amazing staff Anthony Olivia

By mhemant on 8/30/2019 at 5:16 PM. Helped by Anthony Olivia.

The experience was smooth and staff was very cordial.Mr Anthony was very patient and answered all my questions. I will definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First leasing experience with Subaru

By Jeff Kunze on 8/29/2019 at 4:57 PM.

Quality Subaru in Wallingford did a fantastic job accommodating our wants and needs for a new lease, and made us feel comfortable throughout the whole process. Our salesperson, Brendan Murphy, was very communicative and did a great job explaining all the details to us and answering our many questions. I would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, Kind, Considerate

By Henry and Rogehni on 8/22/2019 at 10:11 PM.

Mike was awesome. He helped me and my family provide my son his own car and was very informative about how it runs as well as what to do if there were any problems with it. He was very respectful and made purchasing my son's car an easy choice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Love my car

By 2019car on 8/19/2019 at 9:10 PM.

Easy to work with, respectful, and made the experience of buying the car comfortable. Love the car, never felt pressured to add things we didn't want.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience/ Great Staff from start to Finish

By Linda/Bill on 8/16/2019 at 9:19 PM.

My husband and I are so pleased to have done business here. Tony Oliva made everything easy and it was a pleasure to work with him. Their finance department is also great.. Our best car buying experience in 10 years. Thank you Quality Subaru! A dealership that is run with the customer in mind!/

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly/very professional

By autum19 on 8/10/2019 at 12:46 PM.

I recently bought a Subaru Outback from Quality Subaru. My salesperson, Steve Canada, was very patient and professional. He was extremely informative regarding the electronics. Steve spent extra time with me going over the all the details of the car. Ed Chen, in the business office facilitated all the paper work in such a timely fashion. This was a positive buying experience for me. I highly recommend Quality Subaru

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Freindly staff - very profiesssional - highly recomended

By mattymagee on 8/6/2019 at 2:56 PM.

I just bought a new Crosstrek from quality Subaru, I told them exactly what I wanted and the gave me just that. The staff was knowledgeable and friendly educating me on the all the new features of my new car. I couldn't be happier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Low key and straight forward

By Michaeldg on 8/6/2019 at 10:37 AM.

I came in interested in the new Subaru Crosstrek Plugin Hybrid. They found Steve Canada who was fully trained in the ins and outs of this new vehicle. He spent several hours with me going over the car in detail, we went on a test drive and then after a minimum of negotiation over the value of my trade-in, agreed upon a very fair price. They facilitated all the paperwork, registration and insurance and I was able to drive the new car (which I love) off the lot the same day!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding experience

By RoseB on 7/11/2019 at 2:07 PM.

Is there anything worse than the new car buying experience? As it turns out, working with Steve Canada at Quality Subaru completely busted all my negative feelings about the new car buying process! From his eager greeting at the door to his patient answering of my questions, to the enjoyable test drive, all the way through to driving away in my new car Steve was easy-going, friendly, professional, attentive to detail, and customer service focused. Steve brought in the sales manager to answer my questions about finding the car I wanted without a ton of options I didn’t want. He too was very transparent in showing me the fact sheets on the cars under consideration. He answered my questions with absolutely no pressure and made suggestions based on my needs. Signing all the paperwork with Jack Blanchard was a snap, again with no heavy handed sales pressure. The environment of the dealership is very customer focused with a comfortable waiting area, fancy coffee machine, snacks, and consistently friendly employees. Quality Subaru provided a quality customer experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top-nocth car, dealership, and salesman, Tony Oliva.

By John on 7/8/2019 at 6:44 PM.

Just finished shopping for a new car. Bought a Subaru Forester. It appears to be an excellent and affordable car. Salesman Tony Oliva was/is top-notch. He impressed me as being very honest and helpful, and a great representative for the car and the dealership. Thanks, Tony.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and

By AGoldsby89 on 7/6/2019 at 12:37 PM.

Steve was great to work with. I explained to him some of my prior bad experiences at other dealerships and he really made me feel comfortable. He was knowledgeable about the product and was available throughout the entire process. I had to wait a few days for my taxes to clear and he kept me updated the entire time. Thanks for working with me Steve! Ed is financing was also great and understood my concerns and really didn't try to force the sale as I have seen at other places.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experiece

By RosemaryD on 6/25/2019 at 8:57 PM.

Tony Oliva was great to work with. He was knowledgeable and made it his mission to make sure I knew how to deal with and learn about all the bells and whistles in my new 2019 Subaru Forester. He was available anytime I had a question. Early on I worked with Ann Brooks who was very friendly and helped guide me through my initial meeting with the 2019 Forester.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By Mcini20 on 6/25/2019 at 5:06 PM.

I would recommend Tony Oliva at Quality Subaru to anyone searching! He is very straight forward and to the point, full of knowledge and eager to get to know his customers on a personal level! He made my experience of buying my new car an amazing one and I am grateful for that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fast and courteous

By Deb 790 on 6/18/2019 at 11:03 PM.

Jason was my salesman. He handled my business efficiently and respectfully. I would highly recommend him. He was able to answer all my questions and shared everything I needed to know to make the purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very comfortable sales experience

By geri on 6/21/2019 at 11:41 PM.

Ralph Ortiz provided a comfortable, no pressure atmosphere in which to make a significant decision- an appropriate car to buy for our family. He answered all of our questions with honest answers from his personal experience. I highly recommend buying a car at Quality Subaru and working with Ralph.

I would recommend this dealer.