Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Recent experience was excellent as all

By Alex Ander on 4/19/2019 at 1:07 AM. Helped by Pete Thom.

All our visit with Quality have been excellent. We will be happy to refer our friends to your dealership.We enjoy working with Pete Thom specifically.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great friendly service!!

By venza456 on 4/8/2019 at 1:16 PM. Helped by Matthew Koalska.

We had a wonderful experience in looking for a car to purchase. Marrhew was a great help. We found what we wanted in a very short time!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Toyota Collision Center

By JLM on 1/25/2019 at 6:28 PM. Helped by Michael Ellenson.

I always trust Michael Ellenson to work on our vehicles if they need auto body work. He makes things flow as seamless as possible, and I never questions the quality of his work, as he is always 5-star!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

ABSOLUTELY AMAZING!!!!!

By miat on 11/12/2018 at 10:47 PM. Helped by Monte Baez and Steve Aldes.

Broke down at 5:30pm and salesman (Monte Baez), took time to not only get me a vehicle, but also came and picked me up! He and Steve Aldes were amazingly patient and helpful with all of my requests and boundaries and got me into a SWEEET ride!!! I would send everyone to them!! Kudos to BOTH of them. They went above and beyond my expectations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Appropriately named dealership... QUALITY!

By Subaru123 on 11/7/2018 at 6:57 PM. Helped by Steve Aldes..

An excellent car buying experience. Fair price for a quality used vehicle. Will recommend this dealership to friends and family. Additional products offered but not hammered on you to purchase. Professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cracked windshield replacement

By Lakes Area Car Guy on 10/20/2018 at 12:51 PM. Helped by Mike.

Needed to have cracked windshield replaced on new Toyota vehicle (7,500 miles). Was able to get an appointment quickly at a time convenient for me. I arranged with my insurance company to have work done at Quality Toyota. But, when insurance company placed wrong dealer ID on work order, Quality Toyota made several calls for me to insurance company to make sure they had work order in hand when I arrived. I dropped off vehicle at a time convenient to me (late morning). Quality Toyota provided me with a free loaner vehicle and I was able to pick up my vehicle at a time I chose the next morning. Quality Toyota accepted the payment from my insurance company for factory original windshield and my vehicle was washed vacuumed and ready to go when I arrived.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Fantastic.

By nope on 10/2/2018 at 10:45 AM. Helped by Ryan Johnson.

I got the immediate feeling that all of the staff at this dealership were actually genuine. Not plastic. Customer driven. Very knowledgeable about not only the Toyota product but that of the competition. Ryan Johnson is very professional and a pleasure to do business with,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

“New” used car

By Mary S on 9/10/2018 at 6:49 PM. Helped by Pete Thom. El.

We recently purchased a 2013 Toyota Avalon at Quality Auto in Fergus Falls MN. Pete Thom is a fantastic man to work with when purchasing a used OR new vehicle. We love the car and we’re able to purchase an extended warranty which makes me feel very secure when driving a long distance alone. We believe Pete is very upfront and honest as is the business he represents. If you’re in the market for a new or used vehicle call Pete!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people, great service, great cars!

By John L Przybylski on 9/9/2018 at 3:03 PM. Helped by Steve Aldes.

The people at Quality are always totally professional, very knowledgeable and will go the extra mile to make you happy. You cannot go wrong here, whether you are buying, leasing or bringing for service. It's a part of your car routine that you actually look forward to. Thank you especially Steve Aldes!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unbelievable

By Kia2014 on 8/19/2018 at 4:04 AM. Helped by Steve Aldes.

I never would have thought i would have qualified, but they did it!! I wa so happy to pull off the lot with my new car!! It is nice and clean and they offer good services when you puechase. I would recommend this dealer to anyone. In fact i have already shown off my new car and recommended quite a few people! Steve was very nice and so professional. He made it a good first experience of purchasing a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Tracy on 1/23/2018 at 5:35 PM. Helped by Pete.

My salesman Pete was very helpful. He helped me take care of all the paperwork prior to visiting. Which made the in store visit very quick and easy. Take the opportunity to check out their vehicles and the wonderful customer service. I promise you will thank me.

I would recommend this dealer.