Dealer 2-Year Rating

Overall Rating

3 / 5
Overall Experience
Quality of Work

Dealer Reviews


Overall Rating


4   Friendliness
1   Overall Experience
3   Price
4   Quality of Work

Didn't ask them to wash my car!

By Steve08 on 7/26/2019 at 5:35 PM. Helped by Corey.

Quality Toyota Independence Kansas, here we go now update. They send my car out to Quality paints to have the scratch taken out. At first glance I thought they'd taken care of the problem. This morning when I go out to my car I realized that the spot where they scratch my car has not been taken care of! You think these guys from quality paint would cover your car so they wouldn't get splattered on the rest of your car,especially on black trim! Nobody takes pride in their work anymore! When I called quality Toyota this morning I was so mad I was shaking! The more I look at my car there is swirl marks from whoever was using a dirty mitt while they were washing my car! The thing is I never asked them to wash my car! So now I have this problem with them xxxxxxx my god is anybody professional anymore!

I would not recommend this dealer.