Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.1  
Friendliness
4.2  
Overall Experience
4.2  
Price
4.1  
Quality of Work
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By W turner on 9/12/2019 at 11:15 PM. Helped by Sunny.

Had a great experience with company i would recommend this place to everyone my sales guy SUNNY was amazing helping me get what i wanted A Big shout out Sunny very very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ABSOULTELY AMAZING! SO EASY AND FRIENDLY TO USE!

By suv-can can on 8/29/2019 at 9:51 PM. Helped by MARCO MARCELLO SUNNY.

ASK FOR MARCO MARCELLO OR SUNNY YOU WILL BE SO HAPPY WITH YOUR VEHICLE & SERVICE THEY ARE THE BEST IN THE BUSINESS I LOVE THEM!!!!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FANTASTIC SMOOTH TRANSACTION!!

By Vehicle go getter on 8/4/2019 at 7:10 PM. Helped by Marco Marcello Sunny.

Such a pleasant experience to deal with marco, marcello, and sunny. Quick approval on my car-loan and delivered the car to my door step within 24 hours. Keep it up guys!! I’m sending all my family friends and coworkers to you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ABSOLUTELY AMAZING COMPANY I HIGHLY RECOMMEND!

By proshow on 7/31/2019 at 9:44 PM. Helped by MARCO MARCELLO SUNNY.

Marco, Marcello, and Sunny are the best!!! I got a beautiful vehicle and amazing deal from them with financing and everything! Thank you so much I already sent my parents, cousins, and friends to them to all buy vehicles!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME RIDE SOOOO HAPPY!!!! MY DREAM COME TRUE

By Jimmy-1 on 7/23/2019 at 1:22 AM. Helped by MARCO SUNNY MARCELLO FERNANDO.

Marco and his team Marcello Sunny and Fernando are amazing to deal wiith. Marco got me approved and I got the vehicle same day!!! They take care of absolutely everything, and delivery straight to my door!! I am soooo happy with this service I absolutely love them and will definitely refer all of my family, friends and coworkers to see Marco and Queen Auto Group Car Link Financial!!!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dissatisfied customer

By matt0299 on 7/13/2019 at 7:41 PM. Helped by Sunny.

Sunny the salesman I worked with seemed great at first, but after I received my suv he could have cared less about helping me, the vehicle had to go in to be serviced not even a month after i got it, the belt had to be replaced but the worst part was they would not cover the fee for the appointment if the issue was not covered under warranty, thankfully it was but he flipped out on me fir telling him it was poor customer service, also my drivers door was bent like someone tried to pry it open with a crowbar, and they never noticed that in the shop, like really, how could you not noticed the wind noise...... Not satisfied in the least with the service and the salesman .

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!!!! So Professional So positive!! AAA++

By Canadiangirl007 on 5/23/2019 at 7:50 PM. Helped by Marco.

Marco and his team Marcello Sunny and Shane are simply the best and most honest people I've ever met and dealt with. Marco got me approved and I got the vehicle same day!!! They take care of Ontario safety certification, oil change, top up fluids, full tank of fuel, plates/sticker through mto, and delivery straight to my door!! I am soooo happy with this service I absolutely love them and will definitely refer all of my family, friends and coworkers to see Marco and Queen Auto Group!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Extremely rude, unprofessional

By canadiandude on 5/23/2019 at 5:54 PM. Helped by Marco.

Don’t waste your time with these people. Marco was incredibly rude, tried calling me multiple times when I was unavailable. When I thanked him for his time and said that I reconsidered he kept calling and told me not to be a coward and answer my phone. He also called me a lowlife xxxxxxx and threatened to call my employer if I posted any negative reviews about him oh and he also threatened to sue me? Hmm... And when I said I wasn’t going to do the original deal he somehow got it down 72 dollars a month within 1 minute. Seems legitimate. Have never had worse customer service in my entire life.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most kind dealership!!!

By Kellyprawn on 2/24/2019 at 3:16 PM. Helped by Marco Marcello Sunny Shane.

w Marco is the kindest most patient business person my family and I have ever dealt with. He was able to help me get into an amazing vehicle at a perfect biweekly payment with zero money down. I can’t thank him and his team of Marcello, Sunny, and Shane enough. They are the best in the business and I will 1000% recommend my family and friends. I trust them whole heartedly they are most honest and transparent car dealership in Canada 🇨🇦 😀 thank you Marco!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome amazing fantastic excellent

By Narnalli on 9/4/2018 at 3:29 AM. Helped by Marco marcello sunny.

Awesome experience with this dealership!!!! Marco, Marcello, and Sunny took excellent care of me and my family. They get you approved for your dream vehicle, and deliver it straight to your door. The payments are comfortable as well and 0 money down! They service all of Ontario as well! Thank you queen auto group car link financial I absolutely love your company and will definitely refer all of my family and friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent trustworthy honest kind and fantastic

By Johnj234 on 9/3/2018 at 4:41 AM. Helped by Marco Marcello Sunny.

Marco Marcello and Sunny are the team to see! I can only describe this experience as the best ever and I will definitely refer family and friends! They get you approved for your dream car and deliver it to your door!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most Excellent Experience

By Sherryb87 on 9/1/2018 at 3:47 PM. Helped by Marco Marcello Sunny.

So easy and painless way to get approved and into the vehicle of your dreams! Thank you queen auto group car link financial you are the very best in the business!!! Special thanks to Marco Marcello and Sunny!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FANTASTIC EXPERIENCE

By carguy on 8/16/2018 at 8:38 PM. Helped by MARCO MARCELLO SUNNY.

absolutely incredible service from them will always deal with them and refer all family & friends for sure thank you so much I really appreciate it

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unprofessional and dishonest

By Negley Venter on 7/14/2018 at 10:45 PM. Helped by Negley Venter.

This dealer kept stringing me along saying I was approved and that they could get the vehicle I was looking for. Then they stopped taking or answering my calls. Eventually I was able to contact the salesperson I had been dealing with, who lied and pretended to be someone else. I found out that he had been misleading me about the status of our deal. He hadn't even worked on it and gave some B/S story which was totally unprofessional. I would give them a wide berth!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

excellent service!!!

By gillrinman on 4/25/2018 at 1:41 AM. Helped by marco, marcello, sunny.

excellent service! Marco, Marcello, and Sunny were a pleasure to deal with! Will definitely refer family & friends!! They got me approved and delivered vehicle to my door!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic dealership!

By philphost on 11/5/2016 at 8:32 PM. Helped by Marcello Marco.

Marcello & Marco are the best thy helped me with everything I will definitely refer family & friends to queen auto group car-link financial! Thank you very much!

I would recommend this dealer.

Overall Rating

2.8  

2   Customer Service
3   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

lacking in customer service

By gypsyriver on 11/2/2016 at 9:01 PM. Helped by marchello.

I was promised a cheque for my first two payments along with my paperwork regarding banking and warrantee. It is now almost 6 weeks since I have had my car and nothing. I call and or email once a week and get the run around. They also did not tell me there was a large although poorly fixed hole in the driver seat.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By mikeza on 8/25/2016 at 4:20 AM. Helped by Marco, Justin, Joel, Marcello.

Excellent service, honest, reliable, trust worthy dealership. Marco, Joel, Marcello, Justin what a fantastic team, they will help you get approved and driving in as little as 24 hours!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fair price and a good vehicle. What else do you need?

By Ron on 8/14/2016 at 12:54 PM. Helped by Raj, Mike.

Recently bought a 2007 Honda CR-V from Raj at Queen Auto. I arrived early on the pick up day, Raj wasn't in yet, but Mike was able to get me on my way quickly, as I had a 4 hour drive ahead of me. Two little things cropped up after the sale, and Queen was able to handle both to my satisfaction. After two weeks I'm glad that I dealt with them and bought the vehicle, and think that the price was fair, the vehicle was as presented, and I will refer others to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Eddie Matteliano 44 on 8/4/2016 at 1:11 AM. Helped by Marco.

Great experience buying a car they were very professional understanding and very helpful, I would recommend this car dealership to anybody.... dealing with Marco was a great experience very helpful he made me feel part of the family.

I would recommend this dealer.