Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.3  
Quality of Work
4.5  
Service
2.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 GMC Terrain

By Mathew1978 on 4/12/2018 at 4:12 PM.

Wonderful extremely helpful great pricing. Jack was my salesperson great at explaining all the bells and whistles that came with the car. Even offered to come to Maine and pick me up so I could have the car. Everyone I dealt with from the first steps onto the lot to the signing of the papers made it an easy and helpful experience. My son is even considering purchasing his next Yukon XL from the same dealership. Would highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely detialed

By Lmcqueeney on 2/1/2018 at 2:26 AM. Helped by Zach.

It was a pleasure dealing with both the management staff and Zach (salesperson). He was very detailed when going over the vehicle options. He was pleasant to deal with and I was very please with both the price of the vehicle and the overall experience at quirk Buick GMC. I would definitely buy another vehicle there and refer friends and family to the dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Sales Person

By Droche on 1/31/2018 at 1:36 AM. Helped by Zach Josephs.

Zach was very knowledgeable about all the vehicles on the lot. He helped us to determine what vehicle would best suit our wants and needs. He was very patient and understanding with us through this process. Zach got us all set up with the new Yukon and on the road. We would recommend him to anyone looking for a vehicle New or used!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

No Pressure. Full of information

By Denali2018yes on 1/30/2018 at 3:28 PM. Helped by Zach Josephs.

Zach was great helping with the purchase of my new sierra Denali lots of information to make the right decision! Glad I went with the Denali Thanks Zach

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

john calla*han

By nfasth on 1/25/2018 at 4:49 PM. Helped by john callahan mikel daily.

went out of his way to help memade it great to buy provided transportation to do sale and going to deliver truck to me at my home i am recomdind john callan to my friens

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

High Pleasurable Purchase Experience

By ed2017encore on 1/9/2018 at 5:30 PM. Helped by Zack Josephs.

I have purchased just about all of my new cars from the Quirk Automotive Group. Previously Fords, this time a Buick. My salesman was Zack Josephs and the business manager we Ryan Boulter. I found Zack and the dealership in general a pleasure to do business with from initial negotiations to final delivery maintaining the high standards that I have experienced with Quirk in the past. I would highly recommend my salesman and the dealership....Ed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great employees

By DanO on 1/5/2018 at 12:39 AM. Helped by Zach Josephs.

I went vehicle shopping here’s for a pickup truck and Zach Josephs was there to help us. He was extremely personable, very knowledgeable, and we didn’t feel the least bit of pressure at any point of our shopping experience. I highly recommend and would definitely go back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Zack and Steve were excellent!

By DMAC on 12/29/2017 at 4:35 PM. Helped by Steve Davis, Zach Josephs.

Steve and Zach were excellent in assisting me with my purchase of a 2017 GMC Sierra! I can’t say enough about the two, besides making my experience everything I’d hoped for. In the future I’ll definitely be contacting them to pursue another vehicle. If you need anything Service related, I’d ask for Steve. If you need anything with sales, I’d recommend contacting Zach. He does not skimp on showing every single detail of your purchase, and not there just for the sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New purchase

By Ashm on 12/26/2017 at 5:57 PM. Helped by Zack Josephs.

Zack was a great salesman, very polite and knowledgeable. Made my purchase easy and stress free. Ryan in finance was great too, remembering me from the last time I was in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We had an exceptional experience

By AimeeReed on 12/20/2017 at 11:13 PM. Helped by Bob Corey.

Our experience was not a "normal" car buying experience at Quirk. There was no pressure and the sales person was very knowledgeable about the product. Highly recommend Quirk.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A smooth Buying experience

By Bobo on 12/21/2017 at 10:47 PM. Helped by Zach Josephs.

My salesperson-Zach, was polite & knowledgeable about the GMC product I was interested in. (2017 Denali short box 4X4) The Finance guy -Ryan was great also. Everything went smoothly from me first looking to buying that day. Nice people to deal with! Brandan Bowen, Marlborough, Ma.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Sales Consultant Zack Josephs

By Eagle55 on 12/1/2017 at 4:47 PM. Helped by Zack Josephs.

Zack was very patient with me and answered all the questions that I had about the car and about the financials. He also was able to get me the car in my color and get me to a price that was good for my budget. I recommend him to anyone who needs a sales consultant with good knowledge who also is able to get you a good deal on the car of your choice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best purchace I've made in a long time!

By Andrew Girard on 11/30/2017 at 6:22 PM. Helped by John Callahan.

I walked in thinking I was gonna walk out pretty quickly but I must say I'm very impressed. I dealt with John Callahan, not your typical salesman will say. He helped me find just the right one and I absolutely love it. 10/10 would return for another vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Their always friendly

By IndependantWoman on 11/30/2017 at 5:25 PM. Helped by Zack and the Quirk Team.

With each visit to Quirk Buick GMC I'm consistently shown the up most respect. It's not common that dealerships show women equal respect to the man. Zack and really all the staff go out of their way to show their respect and empower my independence. If you're tired of being treated less serious, then it's time you call to make an appointment with Zack. He's 7'1 and very friendly, you can't miss him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quirk Buick GMC

By Happy Customer on 11/30/2017 at 5:25 PM. Helped by Michael Carlisle.

We were looking for a specific car when we met Mike. After a short conversation he knew exactly what we were looking for and we were able to get a great deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exellent!!!

By DenaliRyder on 11/30/2017 at 5:04 PM. Helped by John callahan.

Went to Quirk to see what they could do for me i had went to banks first. John Callahan was the sales person i worked with. He went above and beyond for me to get me into my new truck. Overall great dealership and experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First brand new truck purchase.

By Corey87 on 11/30/2017 at 1:57 AM. Helped by Zack.

First brand new truck I've bought. Went in with something in mind that I wanted. Dealt with Zack, very professional and was the least bit pushy into buying something I wasn't interested in. Zack made sure I was happy with the truck and it was exactly what I wanted, unlike a few I have had to deal with in the past at other dealerships. Also very informative on everything in the vehicle. Yes I've gone somewhere (A different large name dealer) and the sales person had no clue to what they were trying to sell me. The whole sales staff seemed very friendly while we were there. I left Quirk Buick GMC with a new truck and felt I was treated respectfully. I will definitely be back in the future! Thanks again to everyone at Quirk GMC for an awesome new ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank You for Your Professionalism

By MikeG5781 on 11/29/2017 at 7:04 PM. Helped by Zack.

I bought my 1st Vehicle through GMC Buick of Quirk, and Had the pleasure of working with Zack. He was very informative, made the experience stress free, and help me in situations where I thought him or the Sales team couldn’t reach. They all went above and beyond in helping to put me in my vehicle, and I highly recommend Quirck Of Manchester to anyone in the Mark. Thank You Mike

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2017 Sierra SLE

By ChrisSierra on 11/20/2017 at 10:47 PM. Helped by Zack Josephs, Steve O'Brian, Hanna Webb.

Had a great experience working with Quirk to purchase a new Sierra. I was back and forth with several dealerships and Quirk was an easy choice. I spoke to several sales managers at Quirk; all of whom were great to deal with and our Sales consultant Zack was very helpful.

I would recommend this dealer.

Overall Rating

2.8  

4   Customer Service
4   Friendliness
1   Overall Experience
1   Price
4   Quality of Work

Dishonest Sales Manger

By Peter64 on 8/28/2017 at 1:14 PM. Helped by Mike Dailey, Destiny Cheney.

I bought my first GMC truck from Quirk in 2012. Very pleasant experience. But 5 years later it went to crap. I went in for servicing, while I was there I inquired about a lease. It sounded good especially with the $18,500.00 they offered for trade value on my 2012. When I returned home there was a mailer from Quirk offering me the chance to buy a new vehicle at employee discount pricing, at $10,883.00 off of the price, plus combined with all rebates and discount incentives and up to 130% market value for my 2012. Wow did it sound almost too good to be true. Well it was! That evening I went to Quirks web site and found the truck of my dreams. A 2017 SLT Double Cab Sierra 1500, priced at $49,345.00 and marked down to $41,450.00 with discounts and rebates. So I figured with that mark down along with the offer in the mailer it was a truck I could afford. The next day I received a text from a Quirk web sales person that sent me a link to a web site that could give me the market value of my 2012. Which was $19,040.00 trade value. ( my 2012 is in mint condition with only 49, 332 miles at that time). Well I headed to Quirk thinking I'd be coming home with my new truck at a price I could afford. Wrong again. The sales manger told me all discounts and rebate incentive were already figured in the employee discount. Even though that's not how the mailed read. Well he wrote up the sales quote I noticed my trade value was only $19,400.00, which seemed low to me. I inquired about that and the manger stated he gave me 112% mark up on my trade which made my trade value only $17,321.00. When asked he said that's all my trucks worth and that the web site His employee gave me was just an opinion. ( before I went to Quirks I checked 2 other web sites for trade value and both were close to the trade value his web site gave me. I was begging to suspect a con going on. But what killed the deal and made me realize I was being lied to was when I asked him if I could get my Military Discount. He stated he already applied that. Well I knew right then he wasn't being Honest ! I looked into what discounts were available and what was required to receive them. The Military discount you have to prove that you were in or retired from the Military. The dealer has to document that and the Military Price must be detailed on the buyers order. ( I never told my salesman or the manger I was a Veteran ). So to me the manger is just a Lying Car salesman. As much as I like and trusted my original salesman Jack I'll never do business there again.

I would not recommend this dealer.