Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and very friendly service

By ILee on 10/23/2017 at 1:16 AM.

This was my first time for oil change at deland Mitshubishi dealer, the two lady at the office was very nice and friendly,specially Barbara she was very helpful, it takes only 45 minutes to wait, and have a cup of nice coffee while i"m waiting, i"m very Happyand satisfied for the service, and definitely will recommend to all my friends and relatives.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very informational about Mitsubishi as a car and dealership.

By golfer,Denny on 10/22/2017 at 5:39 PM.

Russell had the knowledge about Mitsubishi and the models to inform us and give us the info to make our decision to buy the Outlander Sport. He was a no pressure salesman and very congenial. Explained all details of deal and warranties. Seemed sincere and nice personality.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome Experience

By Nrose11 on 10/22/2017 at 3:25 PM.

Matt was extremely helpful and not pushy at all. He took the time to walk us through all of our options. The entire staff was friendly and went above and beyond to get us in the car we wanted. We brought our 3 kids with us and there was even an area for them to color. We are 1st time Mitsubishi owners and we will definately be return customers. Thanks Matt!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service needed done efficiently, promptly and with a smile

By Essie P. on 10/21/2017 at 9:05 PM. Helped by Nick is the technician that added extra attention and skill.

I came for a routine oil change and to have a trunk part replaced (in my 17 yr old car) The oil change was done promptly and the service department did not charge me extra labor to install the new trunk part. This dealership has serviced my car since it was new and there is a level of mutual appreciation by both of us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Not sure why you'd shop anywhere else.

By Finlord on 10/21/2017 at 4:36 AM.

Traded in my old car for a 2017 Lancer. They had the cheapest price in central FL. My salesmen Russell was fantastic and got me exactly what I wanted. I'll be back when it's time for another vehicle for sure. This was the best car buying experience I've ever had by a long shot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Anthony

By ER-TECH on 10/20/2017 at 10:00 PM.

Had the pleasure of having Anthony has a dealer he was professional honest and put no pressure on us like most car dealers do. I had no hope in buying a new car my first visit but Anthony worked very well and hard on my deal , even with my bad credit he pulled through for me. This is my second Mitsubishi car and def will not be my last. Both my girlfriend and I left with new cars thanks to Anthony. Love my new 2017 outlander sport

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great experience!!!!

By Mbhair73 on 10/19/2017 at 1:35 PM. Helped by Brandi.

From sales to service, it’s always a smooth, pleasurable experience. They go above and beyond every time! It’s truly the small details....something as simple as replacing the battery in my key fob that I wasn’t aware needed replacing. THANK YOU! LOVE THIS DEALERSHIP!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easiest vehicle purchase experience ever!

By Milligans on 10/18/2017 at 11:51 PM.

We had our eye on a gently-used Mini Cooper in the RC Hill Mitsubishi lot. We pulled into the lot, parked and hopped out, making a beeline for the car. James politely greeted us and we immediately asked to check out the car. James was the exact no-pressure sales experience we hoped for. He offered exceptional customer service, was extremely knowledgeable, and was very personable and easy to chat with. Fabulous service from the curb all the way to our departure. Thank you James (and Troy, who filled in for the finance department that day)!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience

By Dorothy Huxtable on 10/18/2017 at 3:21 PM.

Barbara is a very nice person good customer service go to extreme to help customers. Keep up the good work. RC excellent thumbs up to your dealership and all your workers.have a bless day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

James is awesome!

By TangoLima on 10/16/2017 at 5:10 PM.

We had a great experience with James purchasing our Mitsubishi Outlander. The process was simple and quick! We were in and out in less than 2 hours! I highly recommend this dealership. Ask for James.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

30K service - SUPREME

By pfvjr23 on 10/16/2017 at 12:23 AM.

Stopped in for my 30K Service, and while diagnosing a slight hesitation on acceleration, a major problem was found with my transmission - that required replacement. Kristian got me in a loaner and had me on my way quickly. Barbara kept me up to date with progress on the repair, and the service team did a SUPREME job of completing the repairs - my Outlander Sport drives like a brand new car! Best service team I have dealt with in 30+ years. Thanks for another great service visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Dealership

By LMP101 on 10/12/2017 at 1:53 PM.

Mr. Hill, I definitely would like to respond to your inquiry about our experiences at your Deland Mitsubishi dealership. In January 2017 I contacted your salesman, Troy Stoops, after an internet search for an Outlander Sport we wanted to purchase for our daughter who was leaving for college in a few months. Troy was extremely helpful to me over the phone, answering all of my questions and discussing the pricing of the car we wanted. Most dealerships will not give firm pricing over the phone, and since we live over 2 hours away from Deland, it was refreshing to be able to agree on actual numbers before making the long drive. We did buy that 2016 Outlander Sport ES a few days after that first phone call, and our experience with Troy was 100% satisfactory! In fact, we told him that day (Jan 9, 2017) that we would be contacting him again when it was time to buy our other daughter a new car. Fast forward to Sunday, September 24, 2017, I emailed Troy regarding the need for another Outlander Sport for our 2nd daughter. He emailed me back right away indicating that he remembered us and would call me the following day with information on the models we were interested in. We spoke over the next couple of days and agreed on a car & pricing, and then made the trip to Deland to purchase our daughter the 2017 Outlander Sport LE. During both transactions, Troy Stoops was quick to respond, knowledgeable, helpful and courteous. We will have no hesitations in recommending your dealership, and especially Troy, to others. Thank you, Lisa & Joe Petrulak

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great quick service

By Alishea55 on 10/11/2017 at 4:25 PM.

Always pleasant and quick service when I go for maintenance on my car. Clean and comfortable waiting area and every one is always so nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service for oil change

By Michael Delvalle on 10/11/2017 at 4:01 PM. Helped by Barbara Anzalone.

My vehicle needed a oil change, and the service was very professional. And the staff was courteous. Location is far because it's in DeLand, FL. I just wish they could have had a alternative closer location to where I live . So I don't have to travel far just for my vehicle maintenance, and service upgrades. Besides that , Mitsubishi is great . Thanks you for a well service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our experience was incredible. Very knowledgeable staff

By Rebmurphy on 10/10/2017 at 5:06 PM.

Troy was amazing. He helped us from start to finish. He was very helpful and got is the vehicle we wanted. I would highly recommend him and RC Hill.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great stop for a new Mitsubishi.

By James Stoner on 10/9/2017 at 10:10 PM.

If your are in the market for a new Mitsubishi, check out RC Hill. They have a large selection of vehicles and the staff that works there are great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By SHall85 on 10/9/2017 at 11:12 PM.

Me and my husband went in looking for my 1st brand new car. We were skeptical because of everything you hear about dealerships but we were pleasantly surprised how it was not bad at all. Everyone was really nice from the start to the finish and they were honest about everything they tell you. It was a really good first new car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a relief !!

By Ladybug02 on 10/9/2017 at 9:39 PM.

The experience I had buying my new 2017 Outlander Sport was nothing short of STELLAR! My last experience at another dealership was the exact opposite. I called ahead for an appointment, as I had received a letter from Mr. Hill stating that he wanted to increase his reliable used car inventory. He wanted to avoid the influx of cars which may have been involved in the recent storms. This made perfect sense to me, as I would be trading in a 2015 Mitsu. Mirage--which had been serviced at the dealership. The salesman for my appointment was Anthony Andolino. He put me at ease immediately, which made my time with him rewarding. He paid careful attention to my desires and concerns. The value of his "no high pressure" approach cannot be overstated by me! As a woman alone (and a senior), I was treated in a straightforward, sincere and respectful manner. I did not make the sale easy for him, but in the end, the deal I received was even better than I expected! THANK YOU, Anthony!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By Delandb on 10/8/2017 at 12:49 PM.

I have been extremely satisfied with the service I received for my 2016 Outlander Sport. When I decided to purchase a new vehicle I returned to my sales rep, Russell, who made the upgrade quick and easy. I have no need to drive anywhere but RC Hill for my sales and service needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service

By DebB on 10/8/2017 at 10:50 AM.

Barbara and the crew in the service and parts department are fantastic. I wouldn't trust anyone else with my car. Keep up the great job.

I would recommend this dealer.