Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.6  
Quality of Work
4.9  

Dealer Reviews

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Overall Rating

5.0  

5   Overall Experience

Loving this thing

By Outbackbuyer on 2/24/2019 at 8:54 PM.

I really like driving this new Outback. SubaruSteve was great to work with. Thanks for helping me find something that would get approval by everyone in my family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Buying Experience Ever

By Rob P. on 2/21/2019 at 3:14 PM. Helped by Greg Reynolds.

I have bought many cars over the years, and I can honestly say that dealing with RK Subaru has been by far the best experience ever. Steve and Anthony were very professional, knowledgeable, and friendly. I felt no pressure dealing with them, as well as Greg, the General Manager. They all made my wife and me feel like part of their family, and we look forward to working with them and the Service Department in the future. As soon as you walk in the door you can tell immediately that this dealership is top of the line and that everyone enjoys working there. They have a very fine product and they are proud and eager to show it off. We bought a fully loaded Ascent, which has many safety and convenience features. I consider myself pretty knowledgeable technically, yet I was unable to stump Anthony with any of my detailed questions. I highly recommend RK Subaru to anyone looking for a top of the line automobile and working with a top of the line dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Family Affair

By cmc1269 on 2/8/2019 at 3:25 AM. Helped by Tricia.

I was amazed by how well everyone worked together to make my buying experience a special one. I liked the fact that there was no pressure by the sales associates. I felt that each one listened to me and provided me with much support and information. They were like a family. I most likely will be returning to purchase another car from RK Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Subaru

By sdw0862@gmail.com on 2/6/2019 at 9:15 PM. Helped by Cal Green, Shantell Hunter.

From the moment I stepped on the lot my experience was stress free and without hassle. I would definitely recommend your dealership to my friends. Cal Green and Shantell Hunter are great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal Experience

By B2bobrow on 2/2/2019 at 2:59 PM.

Subaru Steve was extremely helpful in helping me find a new car. After shopping around at multiple dealerships I drove into RK and Steve immediately greeted me. He helped me find the right wrx that was going to fit my needs. He then helped me on price to get under my limit and I ended up driving away a happy 2019 wrx premium owner. Thank you Subaru Steve and the rest of the RK Team

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Subaru Steve and RK Auto Teamwork

By Pete on 1/30/2019 at 8:15 PM. Helped by Stephanie, Allen, Juanita ,Nick, Greg, Hannah.

In my recent experience, Subaru Steve's relationship with RK management, Service and Subaru Motors of America was exceptionally well coordinated and managed. Loaner vehicles with similar safety features were provided until a new vehicle was delivered. Subaru Steve was very helpful and cooperative as he identified a new replacement vehicle and made the process seamless with his administrative abilities and goal to individually work for each customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful help & Honest

By SubaruOutbackOwner on 1/2/2019 at 3:48 AM.

As a young female I have never particularly enjoyed the whole car buying experience. Usually the sales individuals talk over my head, try to haggle, and skirt around the questions I ask and don't treat me like I am the one buying the car. However, Subaru Steve was absolutely wonderful. He made eye contact, listened to what I had to say and what I wanted. He made suggestions that were appropriate and he made me feel comfortable experiencing buying a new car. I walked onto the lot thinking I was just going to test drive a forester and an outback and left feeling like I had been given an amazing amount of information and opportunity to purchase my first new car. Steve allowed me walk off the lot without feeling pressure to purchase the car that day. He was available via text message for when I had questions later and ultimately was there when I went back in the evening to put down my down-payment and purchase my outback. Steve and the rest of the subaru staff were wonderful and truly made my first new car buying experience a pleasant one.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

amazing dealership

By subaruowner on 12/30/2018 at 6:20 PM. Helped by cal, nick.

this dealership is very helpful and worked very hard to get us a very good deal on both of our vehicles...above and beyond any other dealer we dealt with

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

SubaruSteve

By NewHavenOutback on 12/23/2018 at 1:02 AM. Helped by Christopher in the Business Office.

SubaruSteve was wonderful! He made the whole car buying experience both fun and successful! He is knowledgeable, understanding, engaging, and efficient. I love the car!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Great experience at RK! Thank you, Subaru Steve.

By Hollie on 12/7/2018 at 10:02 PM.

I recently leased a 2019 Forester from RK with the help of Subaru Steve and I would absolutely recommend them for exceptional customer service and a low-key, no-hassle approach. It's always off-putting to walk onto a dealership and feel like they are trying to shove a contract down your throat right away. Alternatively, it's nonsensical to walk onto a dealership and have to flag someone down for assistance. RK and Subaru Steve were the perfect blend of a professional yet friendly and "family-like" environment. Subaru Steve is highly committed to and knowledgeable of the company and took as much time as was needed to go over all of my questions and concerns. The follow-up correspondence has also been appreciated and not overbearing. The app features make keeping track of your "car's health" a breeze and to top it off, I love my Forester. Many thanks to Subaru Steve and to RK Subaru for a (vehicle) match made in heaven! -Hollie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

My first solo auto purchase and first Subaru

By DENENE on 12/5/2018 at 2:45 PM. Helped by Leander Poarch, Calvern Green.

Sales associates Calvern and Leander were beyond patient in helping me select a vehicle with the safety features I required and comfort standards I desired within an affordable budget. Calvern was especially thorough in showing all of the car features and made the buying experience less daunting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My First Subaru

By Doodle Mom on 11/24/2018 at 7:30 PM.

I had narrowed down my vehicle choice to three-one being the 2018 Subaru Outback. I was in the lot when Anthony Vonner came out and I told him I didn’t need any help. Anthony being Anthony replied that he wanted to introduce himself to me in case I had any questions later. Over an hour later of Anthony and me chatting about Subaru I gained an instant friend! I test drove the Outback and the other two vehicles and narrowed it down to my final 2 choices. Anthony introduced me to everyone at Subaru who answered all my questions, and they matched the trade in value of the other dealership. When it came down to it the purchase price for both vehicles was the same. I sincerely chose Subaru because (1) I LOVE the way the car drives and all the features, but most important to me was (2) the relationship I had established w Anthony and the rest of the folks at the dealership. I truly believe they will always be here to help me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So good we almost got a tattoo!

By AshleyLeigh on 11/17/2018 at 2:36 AM. Helped by Nick.

Subaru Steve’s excitement and passion for the brand is unmatched! He was thrilled to share his knowledge about the brand and the new Ascent. He was informative without being overwhelmingly pushy. It’s not every day you meet someone so committed to a company that they get a tattoo!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Pshockley40 on 11/5/2018 at 11:15 PM.

Had a great experience! Will definitely be back. I didn’t feel pressured at all and will definitely tell my friends and family to come see Subaru Steve! Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassle

By Marie G on 11/3/2018 at 2:33 AM.

I started thinking about buying a Subaru in December. I met Anthony Vonner and immediately liked him. He was not pushy and very patient. I finally decided to buy a new Forester in July. Anthony emailed me only occasionally to see if I was still interested. I didn't want someone to constantly call etc. and he respected that. I always received a prompt return call when I had a question. Anthony has a great deal of knowledge about the Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spectacular; Tony V. Is The Man!!!

By Kaycita 777 on 11/2/2018 at 10:39 AM.

Anthony Vonner alias Tony V. Has personality plus, compassionate, has expertise in being a dynamic car salesman. I instantly felt comfortable with the phone call when I called inquiring about a Subaru Forester. Then when I met him, I was so grateful that I drove about 60 miles hunting for a Subaru. He is funny too and he explained everything about the car when I test drove it. He rode with me to Wells Fargo and Jarrett assisted me signing all those papers after the deal was made. Jarrett was very professional too. I could not pick up my car until the following week and Tony V. brought the Subaru to my NC home! He is a real gem. RK Subaru is extremely fortunate to have such an outstanding gentleman like Anthony Vonner. I will definitely reccomend him to everybody and I just cannot thank him enough!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By 10shoupt on 10/28/2018 at 7:35 PM.

Went there to look at a Subaru and pricing options. SubaruSteve took my wants and need into consideration. He came up with the 2 best options of cars that met my needs. Steve made the process smooth and comfortable giving me accurate information to make the best decision for me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick easy process.

By Blake.wilcox on 10/26/2018 at 8:08 PM.

Went in one afternoon just to look and walked out ready to buy a car in just a few hours. Subaru Steve had all the information I needed readily available and was incredibly helpful throughout the whole process. The entire team was friendly and welcoming while my girlfriend and I were there.

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
4   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Confusion

By Sam C on 10/26/2018 at 5:52 PM.

Made time to cover all of the different .options on a moment's notice. Without a appointment, he spent adequate time to make me comfortable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We love Subaru!

By jbdeepsea on 10/26/2018 at 12:46 PM.

We love are Subaru and are thankful for the excellent service provided by Subaru Steve. I knew exactly what I wanted before walking in to this dealership and was able to find it, buy it, and drive it home in a matter of minutes.

I would recommend this dealer.