Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.6  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service dept.

By Bgraham on 4/18/2019 at 2:06 PM. Helped by Nick.

Nick was absolutely great help. Can’t thank him enough for taking care of us. I will buy my next vehicle from here, simply because of the service dept.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Manager Nick is the best I have ever dealt with

By Creola on 4/3/2019 at 10:09 PM. Helped by Nick.

Nick has always taken such great care of us when we bring in our Jeep Grand Cherokee in for service...from remembering our name, to keeping us informed and lastly, providing prompt service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By Lange3 on 4/1/2019 at 1:14 PM. Helped by Nick.

When we had a recall on our Dodge 3500 Nick and his staff worked to solve our problem. They went above and beyond. I would recommend this dealership to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Devin and the service department.

By Matthewodom86 on 3/31/2019 at 6:49 PM. Helped by Devin.

The are always helpful and friendly. When unexpected things go wrong they always do their best to fix the problem in a timely manner. I recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy new vehicle buying experience

By Peggy on 3/26/2019 at 2:01 PM. Helped by Jay, Eli, Tommy, Don.

We had to special order a new 2019 Ram Laramie, as we were not able to get all the features we wanted unless we did. We received it much faster than we expected. It was a very easy process. Everyone was very pleasant and helpful. All of our questions were answered. I would not hesitate to recommend this dealership to my family and friends. Thanks to all who assisted us in this purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New auto purchase

By sjcal27 on 3/25/2019 at 6:37 PM. Helped by Carole, Jay, Don.

This was by far the easiest car buying experience EVER!! We went in on a Friday evening, the truck we went for was on its way to being sold. Monday morning we got a call saying the deal didn’t go through and for us to come check the truck out. Carole our sales lady was very knowledgeable about all the features of my new truck, and worked very hard to get the deal done. Jay worked his magic with the numbers and Don was able to get us a good monthly payment. We signed papers and left that. The next day Don called said a lender came back with a better interest rate!! WHAT DEALERSHIP DOES THIS!!! Papers were signed deal was done and we get a call to come back for a better rate!! Heck yeah!! Also, Carole set up the uconnect feature and xm radio for me. I will recommend Chastang to anyone looking to buy a car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Painless Car Buying Experience

By kobenhaus on 3/25/2019 at 4:30 PM. Helped by Tommy, Jaye.

I normally dread having to deal with a car salesman; however, Tommy was definitely the right fit for myself and my husband as we like to have fun and crack jokes. Tommy was friendly, funny and forthcoming with us, which is what we asked for. We also enjoyed the banter with his manager, Jaye as well. It was a good experience and we would definitely deal with them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change and my deepest sympathy

By L James on 3/25/2019 at 4:56 AM. Helped by Nick and the service desk team.

Recently I took my Dodge Ram 1500 into Chastang in Angleton for an oil change, tire rotation and balance under mt Ram Care. This was a sad day for the team. I was taken care of very well Such a great team. I dealt with Nick Garza at the Service Desk. Great service! Thank you all. You know I'll be back! My heart goes out to the team for your loss!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service at Chastang

By Campwood25$ on 3/22/2019 at 3:36 PM. Helped by Nick in service.

Took my Jeep Grand Cherokee in for transmission oil and filter change. Nick got me a quote on the cost and got the job done. He called and found a oil leak that could develop into something major and they took care of the problem. Thanks again for a job well done. Will keep my service going your way.. Thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service. Best in Brazoria County!!!!

By mld on 3/21/2019 at 9:21 PM. Helped by Nick.

Fantastic service at Chastangs. Fast, friendly and thorough. Nick is great to work with! They also took care of all my recalls. Best oil change service in town.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service married with great human and social rela

By Mighty on 3/18/2019 at 5:24 PM. Helped by Jay Mills and Eli.

Chastang Chrysler dealership is the best auto dealer out of about 8 or 9 I visited around Houston, Pasadena and the neighborhood while shopping for car. Though I never planned to buy Dodge product because of my limited knowledge of its functonality and performance, but when I experienced such a great human relations and readiness to answer all my questions with patience and eagerness to help at any given time, I was convinced beyond doubt that Chastang dealership is a great auto dealer to patronize. Hence I ended buying a beautiful 2019 Ram 1500 from them. The truck is a super horse, performing beyond its auto rating. Chastang, keep your great sales personnel. They are great guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Expert recall notice handling

By Chris M. on 3/17/2019 at 3:58 PM. Helped by Service department.

I got a recall notice in the mail. Called Chastang service. I was scheduled quickly and when I went in for my appointment, they were ready for me! Repair done and I am impressed with their professional and efficient service department!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change & More

By Mary Gerwig on 3/13/2019 at 9:23 PM. Helped by Nick Garza.

Recently I took my Jeep Grand Cherokee into Chastang in Angleton for regular service and a recall. They also did a small repair, as well. Such a great team. I dealt with Nick Garza at the Service Desk. Great service! Thank you all. You know I'll be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service and Sales

By Charlotte on 3/13/2019 at 2:52 PM. Helped by Nike.

Jackie used to take great care of me. Now Nike does. It's always pleasant. I referred my daughter and she bought a challenger. And she loves it and Chris took good care of her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By charagerman68 on 3/12/2019 at 3:57 PM. Helped by Nick Garza.

Went in for oil change, tire rotation, and recall work. service was quick and staff friendly. All concerns and questions were answered by service team.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Recall Work

By Jake on 3/7/2019 at 5:08 PM. Helped by Nick.

Easy to make an appointment time and date. Nick at the Service Department assured me that the work would be completed the same day, which it was. I also had them repair a few small parts in my dash and was done correctly. Thanks for the great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By Cindy C. on 3/7/2019 at 2:41 PM. Helped by Nick Garza.

I was in a bind and needed my car looked at right away. I called the service department and a very nice service team member answered. I talked to Nick and he said "Bring it right on over". He listened to what my concerns were and what was going on with my vehicle. I was given the estimate before the work was done and there were no surprises. I really appreciated his honesty, fast friendly service and he genuine concern for my concerns on my vehicles problems. Thank you Nick and to your Service Team for making me feel important and taking care of me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and quick

By Jeepchick on 2/25/2019 at 4:00 PM. Helped by Guy, in, service.

Went in for recall notice. They usually give me a ride home, on this day I was told it would only take about an hour. Chastang had the work done in 30 min and I was out of there. Chastang is always nice ,friendly and will do whast it takes to make clients happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent warranty service

By Hank on 3/1/2019 at 9:59 PM. Helped by Devin.

My check engine light was on. The technician was very thorough and checked everything. He diagnosed the problem (bad gas) in the shortest amount of time possible, reset the light, and had me on my way. He was personable and professional. I would recommend this dealership. Hank

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hometown hero!

By JoeySmoey on 3/1/2019 at 6:30 PM. Helped by Devin.

The service team at Chastang has got it going on! Not only are they always friendly and fast but the repair is perfect everytime. My last visit there was due to an ABS warning light intermittently coming on. I made a call to set an appointment, they made time for me to come the very next morning and had it repaired the same day! I love this dealer!

I would recommend this dealer.