Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.6  
Friendliness
5  
Overall Experience
4.6  
Price
4.9  
Quality of Work
4.6  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great working with rainbow Northshore

By 2017 GMC on 12/5/2017 at 1:02 PM.

The salesman was very helpful and he did say that I’ll keep your The same or lower there was no expectations everything was perfect

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service from Sales to Service !

By Keith Wayne Peek on 11/29/2017 at 2:49 AM. Helped by GM Louie, JR(Keith), and Fred in Service..

Great Customer Service from Sales to Parts to Body Shop to Service ! I have purchased and/or leased (5) vehicles and plan to purchase another truck soon. Thanks, Keith Peek

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great day at Rainbow Northshore !!

By Niroberts on 11/29/2017 at 12:39 AM.

Awesome experience !! Darren was great!! Even when we were sitting down and decided on an Enclave, I then wanted to take a look at the Acadia. Darren said no problem - went got another car for me to compare. Super easy and very helpful !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Blown away by our experience

By Iggy Rosales on 11/26/2017 at 1:44 AM. Helped by JR.

From the moment I spoke on the phone with JR, pulled up at the dealership and was greeted by Anthony, the process with both gentleman, then the finance with Britt was nothing short of professionalism and excellence. And just when you thought the process was over with, Anthony spend an extra hour going over every detail of the vehicle with my wife (Every Detail!). My son is in high school and will start driving very soon, we will look no further then Rainbow Chevrolet. Thank you for going above and beyond and making the experience very special. Thank you, Iggy & Michelle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very good experience

By truck family 101 on 11/16/2017 at 2:44 PM.

We were in the market for a used pickup truck and happened upon rainbow gmc We found what we were looking for in their used car lot, our salesman darrin dawson was a delight to deal with, very professional and personable, since our son in law had bought many vehicles from darrin we new we were in good hands, I would recommend this dealership and darrin dawson to anyone in the market for a used or new gmc vehicle. The courtney 's

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No stress buying

By John boy on 11/14/2017 at 6:24 PM. Helped by Rachel ,Justin and Joe in service.

My sales rep.was Anthony, very considerate and was very knowledgeable of the vehicles at the dealership. No pressure and Britt did the financing paperwork. Went smooth with no surprises. I have purchase 2 other cars from this dealership and used their service department which is also awesome. To me the best dealership to purchase a vehicle and that is why I keep going back to Rainbow GMC-BUICK.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Melissa Riley on 11/13/2017 at 6:16 PM. Helped by Vincent Ficcaro I'm not sure that I spelled his last name correctly.

We'll start off with this I do not enjoy the experience of walking into a dealership and spending the whole day purchasing a vehicle. I would like to say that my experience with Darren Dawson and Vincent for Cara was a wonderful experience I got to meet 2 great people during this whole purchasing a vehicle experience. I will say this rainbow Northshore GMC has earned my future business when it comes to buying a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle free purchase!

By Joyce Price on 11/13/2017 at 1:38 PM.

Our new truck purchase was a positive experience. Our salesman, Darren, was honest and straight forward and he answered all of our questions with a no pressure sales approach. I will definitely recommend Rainbow Northshore to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Body Shop install

By Loris Social Media on 11/7/2017 at 11:14 AM. Helped by Andy - Body shop.

I called Andy @ Rainbow GMC. He took care of me same day & even offered a shuttle to pick me up after the install. Great service there !

I would recommend this dealer.

Overall Rating

2.6  

1   Customer Service
5   Friendliness
1   Overall Experience
5   Price
1   Quality of Work

Work not performed

By Steve on 10/25/2017 at 10:13 PM. Helped by Joe Mehrtens.

I made an appointment for an Oil Change and Tire Rotation. I made the appointment online 2 weeks ahead and still had to wait 2 hours?? What's the point of making an appointment ahead of time if I still have to wait in line as a "drive in"? I was charged and paid for the tire rotation which was not done. I did not realize it was not done until got home and checked the tires. The Service Advisor says the Technician said he did it, but I know he did not as the tires are in the same position as they were when I brought the vehicle in. His word against mine but I know it was not done. Rainbow GMC, Covington, LA. has lost a 30 year customer.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service experience

By Exceptional service on 5/31/2017 at 3:27 AM. Helped by Fred Stierwald.

Fred was very helpful and accommodating. I would definitely recommend the dealership and Fred to family and friends. Providing a loaner is a huge plus as well.

I would recommend this dealer.