Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ramey Ford Princeton is Simply the Best!!!

By Wolfeman08 on 11/4/2018 at 11:15 PM. Helped by Larry Clark.

Ramey Ford is simply the best dealership I have ever been to!!! They make car buying fun!!! From sales to service they won't be beat!!! Ramey Ford has continued to meet and exceed my expectations on every vehicle I have purchased. From Larry Clary in sales to Kathy Carter and Ashley Wimmer in service to John in finance Ramey Ford is awesome!!! Give them a try and you won't be disappointed!!! Thanks Ramey Ford!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy

By Bill and Jill on 10/27/2018 at 4:57 PM. Helped by The gentleman that brought the paperwork for signature..

Smooth buying experience. Kind staff. Very nice gentleman who had to sit in traffic for hours when bringing the paperwork to sign. We recommend this dealership highly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fast easy satisfying service

By edie on 10/30/2018 at 5:38 PM. Helped by fred kinder rj miller.

Went in on a Sunday pouring down rain... didnt matter got fast easy financing...... Great trade in on old Jeep.. Drove out of there thrilled... thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience hassle free purchase.

By Srt8 on 10/23/2018 at 7:47 PM. Helped by Fred Kinder.

Fred Kinder did a great jib of explaining the car and we made a deal quick and I was done. Best car purchase experience Ive ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Business with a handshake

By Crazy Dave on 10/24/2018 at 7:43 PM. Helped by Austin.

The folks at Ramey treated us as though we were royalty and two years later they treat us the same way. Although their dealership is a four hour drive from our house it's a trip we'll make if we need another vehicle. Thanks Austin et al.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By resat on 10/19/2018 at 5:54 PM.

The service was good, fast, friendly service. The employees were friendly and very helpful. Always goes above and beyond to help and explain the service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

factory recall repairs

By taylor01 on 10/17/2018 at 8:19 PM.

very polite personal.. explained all work done. repair work done in timely manner. very happy with repairs. thanks for a great job. will return for all service work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Teebee on 10/10/2018 at 9:57 PM. Helped by RC Fiery & Ivan Phillips.

Love dealing with Ramey Ford and a great salesman RC Fiery!!! Always goes above and beyond to help find exactly what I’m looking for!!! Thanks for another great vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car sales

By Jessickuh1224 on 10/10/2018 at 8:50 PM. Helped by Dave Sluss, RJ Miller, Larry Martin,Mike Clendenin.

Rj Miller and Dave Sluss at Ramey Fordhave the best salesmen around the area. Being a female you worry when you go on a car lot just because at other dealerships they run you down like your a piece of meat but NOT Ramey Ford there salesman are very experienced kind and wait on you hand and foot they also wait til you get out look at a vechicle and then step in to try to sell which as a female I love it makes me feel valued. Thank you Ramey Ford for all your amazing employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Jessickuh1224 on 10/10/2018 at 8:44 PM. Helped by Shannon Stevens.

This experience with Ramey ford service was amazing. They have the most knowledgeable technicians and services writers. They are caring and help there customers tremendously with all there needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best experience buying a vehicle.

By rosands on 10/9/2018 at 3:49 PM.

I have been looking for a vehicle recently and have been to many dealers. All were helpful but felt phony. The dealers at Ramey Ford Princeton were definitely the most genuine and not pushy at all. Our Sales Rep. Ricky A Anders was great and found us a great deal on a car. The General Manager Matt was also great. We will definitely be going to Ramey Ford Princeton for our next purchase of a vehicle. I highly recommend going to Ramey Ford Princeton WV.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very satisfied

By Intimidator on 9/30/2018 at 12:56 PM. Helped by Justin.

I made a last minute appointment. Was in the shop in less than 2 hours and out in under 45 minutes. Will most likely schedule again in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By donaldmatney57 on 9/27/2018 at 7:11 PM. Helped by Justin Hall.

I received great service on my Mustang 2013 oil change and Justin Hall was very helpful and nice. I would bring my car back for service again.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Terrible Experience

By colefree42 on 9/26/2018 at 7:28 PM.

I was working with Terry Freeman from Ramey Ford Princeton and I got the impression that he was not attempting to help me. His emails were vague and did not give me information so I felt he was just saying anything to just get me to go on or to do the bare minimum because I was not a perfect, ideal customer with a 800 credit score. The next morning I emailed to inform him that I was going with another dealership that felt that were more willing to help me and he replied with a very childish remark that stated: "Terry Freeman at Ramey Ford Princeton Thu, Sep 20, 11:20 AM (6 days ago) to me OK thats fine with me I was also able to get you a loan worked out this morning on a NEW car. I told you I would try to get you the most worked out I could. Sorry I didnt answer you quick enough!!! Thank you Terry Freeman Sales Manager / Special Finance He then ignored my follow-up emails where I apologized and he not responded to me at all. This is very unprofessional and clearly shows that he was not worried about losing a potential customer. I made three clear attempts to tell him I was sorry and no response. Ramey, I would make sure he doesn't interact too much with the public. I live very close and will make it clear to not work with this individual if anyone is to ask or if I hear of anyone wishing to go to this location. I have left a poor review on Cars Direct and any other site that contains Ramey Princeton information, I will do the same. I wish I did not have to give one star.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and easy

By Jack&Tiff on 9/25/2018 at 4:22 PM.

LT was great we tell him what we want and he finds us what we are looking for. He is always professional and we will continue to recommend all our family and friends to him

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Efficient Service Department

By JoMin on 9/23/2018 at 9:43 AM. Helped by Fred Kinder, Ashley (service).

I was able to schedule a time to bring my truck into the service department on a day I was available with my limited schedule. They addressed the issue and had me on my way relatively soon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By Kwoods09 on 9/21/2018 at 1:04 AM.

Fixed in a timely manner once received parts. Called with updates and additional problems found during servicing. Also scheduled oil change at time the recall performed.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Truck purchase

By Aleippi on 9/19/2018 at 11:35 AM. Helped by Kevin Cochran, Charlie Edwards.

I was very pleased with purchasing my new truck! Thank you for helping us purchase our new truck! We will be back in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleased...Again!

By asturgill on 9/18/2018 at 2:14 PM.

This is our second purchase with LT and it won't be our last! He works very had to get a vehicle that meets your needs, budget, and all of your wants. He is more about putting you in a vehicle that meets all of those needs instead of selling you. No back and fourth like a normal dealership. You tell them what you want exactly, and your payment budget and before you know it he has exactly what you want. I also love that he is completely transparent... you know exactly what you are getting. No hush, hush about trade in amount, vehicle prices, etc. It's all about you and making sure your needs are met...as well as your wants. You will not be disappointed visiting LT!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and very helpful

By GeraldMc on 9/18/2018 at 12:43 AM.

Very fast and very helpful,Had a recall on my Mustang air bag. Had been on waiting list since March at another dealership, contacted Ramey Ford and got an appointment the next day. They fixed the car in record time , while I was there looked at some trucks and ended up trading with Rex Ratliff. Very pleased.

I would recommend this dealer.