Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By DML08 on 10/18/2018 at 3:15 AM. Helped by Will.

Will and Wesley were honest , transparent, and straightforward guys. I drove almost 100 miles to purchase and everything was as agreed. Great customer service. Would highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service!!

By Happyface2020 on 10/17/2018 at 4:50 PM.

Always a pleasure doing with them! Fast, friendly service, great price for your trade-In. I recieved a great deal and pricing on my new truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Way to Purchase

By Hubcap on 10/15/2018 at 4:49 PM.

The sales team were great to work with, they tried their best to make a deal we could both live with and they followed through with everything they promised, I would purchase again with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Dodge on 10/11/2018 at 11:43 PM.

I have nothing but great things to say about Platinum Dodge in Terrell. Gabriel my salesman really went over and Beyond finding exactly what I wanted and met all my needs a hundred percent. They have clean vehicles Carfax reports and try to make it as convenient as possible for the buyer. They was able to work with me on the price of the vehicle and offered more money for my trade than any other person I had talked to. Thanks Again Lance S

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was great from Used Car dept

By Car#63 on 10/8/2018 at 4:24 PM. Helped by Josh Griffin.

The used car group did an excellent job. Honest, straigt forward, and professional. Completed transaction by phone and car was delivered as advertised to my home and the paperwork was then completed after my inspection. Refreshing way to do business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Time is money

By Trevinosram on 10/7/2018 at 2:59 AM.

My experience was one of best I have had buying a vehicle. The staff was professional, informative and straight forward. Everything was completed with my time and money in mind.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
3   Quality of Work

Great

By Cbr1000rr on 10/6/2018 at 2:18 PM.

My wife and I drove from Houston to Platinum. Worth the drive, we received a great deal on our new 2019 Ram. Thanks Wesley great job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Wrangler

By Boca86 on 10/4/2018 at 11:11 PM.

Gabe was a very big help, finance was amazing!! I have never had a better experience anywhere besides here. Makes the drive to Terrell, Tx. Worth it. Made me the happiest person ever!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2018 grand cherokee limited

By Rope on 10/1/2018 at 5:55 PM.

Wesley was made the entire process easy. He answered all my questions,called me back timely, from start to finish. Will recommend him and will be back when I buy a new truck. I rate him as a ten. Excellent all the way from start to finish.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience was excellent

By Robertandnancy on 10/1/2018 at 4:54 PM.

Our salesman, Gabe, was very helpfull. He took great care of us. Explained the cars options and insured we had a smooth buying experience. We would definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wesley

By Kritter111111 on 9/28/2018 at 3:34 PM.

We worked with Wesley Etheridge when purchasing our new Grand Cherokee. He treated us with the upmost respect and courtesy. The entire process went very smoothly and professional. We will definitely be repeat customers for Wesley. -Kim Ritter & Tracy McCarroll

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank You

By Customer on 9/16/2018 at 3:38 PM. Helped by Jason.

Friendly people and great service. Jason made it happen! Truck was ready on-time. Would recommend their service to anyone. Extremely happy with the overall experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome time

By demons on 8/31/2018 at 3:57 PM. Helped by Anthony Biddle.

This was a great dealership we had broken down on the way to Dallas from Alabama.Mr Biddle gave us a loaner vehicle to go to Dallas to visit our family He was very kind and took great care of us.

I would recommend this dealer.