Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By sherryg on 1/19/2019 at 6:03 AM.

Have bought several cars from there and have had a great experience every time thanks again guys will see you soon for my daughter great dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By N5WWY5 on 1/18/2019 at 5:19 AM.

Dealer reminded me that my oil change was free. I thought there would be a charge. They could have made an extra buck but chose the honest route! Very much appreciated!

I would recommend this dealer.

Overall Rating

3.4  

4   Customer Service
4   Friendliness
1   Overall Experience
4   Price
4   Quality of Work

Terrible experience

By CHANDA_1 on 1/18/2019 at 2:23 AM. Helped by Tony.

I bought couple cars of this dealership and I went to service my truck and like another truck to trade and way I treat this time I never gonna give my Bussiness in future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience!!

By LDIECK on 1/17/2019 at 7:34 PM.

I had set up an appointment to have warranty issue taken care of. Doug Montalbano was so good to me and arranged for a car so I would not be without transportation. The problem was taken care of in the amount of time I was told. If you need to bring in your car for service I highly recommend you ask for Doug. We need more Doug's in the world.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new truck

By kenpowers1211 on 1/17/2019 at 5:56 PM. Helped by Jeff Patten.

Went in Friday afternoon found the truck we wanted. Told them we didn't have time to stay that night to do paperwork and would be out of town Saturday . Told them we would be back Monday to finalize the deal and they were OK with that. Went back Monday and did all the paper work. Right price and right amount for my trades. Thanks again to Amber, Mike and Jeff in finance

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By DAVEPARETI on 1/17/2019 at 3:34 AM.

The sales people were friendly and helpful. They took the time to explain things completely. They were patient with all of my questions. They wanted me to be completely satisfied.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Auto tailgate not closing

By MELLANIEMILLER on 1/16/2019 at 6:55 PM. Helped by Harold LeBlanc.

Tailgate would not close. Replaced the lift assembly but when I got home the tailgate closed but does not lock down. Makes a noise and then raises again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By JROME5 on 1/16/2019 at 4:53 PM.

As always Doug Montalbano took care of me efficiently and courteously. I know I can trust their service technicians to do a good job and not recommend unnecessary service. Their service waiting area is pleasant, the donuts, coffee, and juices are a nice convenience. I have been dealing with them for at least 10 years and have complete confidence in them. I am Confident that my car is reliable and that gives me peace of mind.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great excellent service

By rolandkjr2 on 1/16/2019 at 3:27 AM. Helped by Jose Raudales.

I. Initially wanted a used Toyota as I have some credit problems. Jose Raudales who was my salesman got me into a new 2019 Toyota Corolla

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfaction

By bigceedy64 on 1/15/2019 at 5:21 PM.

Its always good business when we come to Ray Brandt Toyota. We live in New Orleans East & we travel out there for service because we know we're going to get the best service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy Service

By BIGE1508 on 1/15/2019 at 5:03 PM.

Best service I have ever been too. Always quick and efficient. Wouldn’t go anywhere else. I go here with all my cars and recommend all my family to go here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always helpful and honest

By Ms.Aiken on 1/15/2019 at 4:51 PM.

Doug is the best service person I have had. He is always helpful, honest, and makes sure I am not troubled. He ensured my vehicle was fixed in a timely manner and at a great cost.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By jayharney on 1/15/2019 at 12:32 AM.

The personnel involved in our recent purchase were friendly, efficient, and a pleasure to work with. I would recommend this dealership to both family and friends. His determination and enthusiasm for his product is the reason we purchased this vehicle. You get a lot of “bang” for your buck with Bang!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By angelaprado72 on 1/14/2019 at 8:42 PM.

I didn’t wait long, I was comfortable while I waited and I was given a discount. Everyone was very curtious, I wouldn’t go anywhere else

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ray Brandt's Service Department

By LOSRUDEKE on 1/14/2019 at 6:30 PM. Helped by Sheila LeBlanc.

Sheila LeBlanc has always taken care of everything. I had never had a problem when she is present. Give this employee a raise! I do not make an appointment if she is not there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car alignment

By TODD_D2000 on 1/14/2019 at 5:26 PM. Helped by Alex barre.

Truck was a few days old and pulled to the right. Brought it in and Tec fixes the problem with in a few hours. Drives great now

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Convenient and well handled

By mlocke224 on 1/12/2019 at 7:04 AM.

Good, easy, timely experience. My first time but had my father there to help. He has some experience in that field. Enjoyed the process. Pretty pain free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Costumer Service

By NIIKKIT on 1/11/2019 at 9:55 PM. Helped by Shelia LeBlanc.

I brought my car in for usual maintainence. I had great service. Shelia was very attentive and helpful. I always bring my car to her when it needs maintenance and will continue. I have recommended friends and family to being their car as well to her and they all had positive things to say. Keep up the great work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thorough, Knowledgeable and Considerate

By AWLAUTERBACH on 1/11/2019 at 8:49 PM. Helped by Not sure.

Doug Montalbano was my contact person for this visit. He had the routine maintenance performed, oil change, etc. and helped me better understand the navigation system in my Avalon, voice activated vs. manual. He also showed me what to do with the rear windows when they are stuck. He checked to be sure I understood how to activate the heater, with cold weather coming. This is different than the AC. I don't know what I would do without Doug; he is much better than the "two inch thick" manual.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Very hospitable staff

By DARRYLARMONT on 1/11/2019 at 6:19 PM.

The dealership is a very clean and hospitable place. It makes visiting the service department a welcoming experience. I been knowing a couple guys working there for years and it’s always a pleasant experience to see they’re still there. I will continue to bring my vehicle there as long as the cost is affordable and the maintenance is really necessary.

I would recommend this dealer.