Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.4  
Overall Experience
4.4  
Price
4.8  
Quality of Work
4.4  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dependable!

By meche.504 on 5/22/2019 at 10:03 PM. Helped by Amanda.

Timely service, dependable and efficient!!! Amanda in the service department is the best!! The whole experience was NOT stressful at all and the customer service is superb! Thanks to the whole service department, you are appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Wife Happy Life.

By mefaz815 on 5/19/2019 at 10:31 PM.

The moment ey my wife and I walked into the showroom we were greeted by Steve in a friendly but not overly aggressive manner. He was kind enough to show us the cars my wife was interested in and took time to explain the benefits of the car. Although ee didn’t make a deal that day, Steve allowed my wife to test drive two cars he simply shook my hand and said “I’ll see you again”. Sure enough we decided the very next Monday that we wanted the Jetta. When we returned. The entire crew made our visit as comfortable as could be. Joe assisted with my trade in and the offer was more than fair. We drove off the lot with a new Jetta and my wife was pleased. Happy wife happy life.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Tire balance

By ROBERTDIXON2 on 5/15/2019 at 4:31 AM. Helped by Billy.

I’m satisfied at the performance of the staff members in getting my car in and out and back in proper running condition during my 1week stay in Louisiana

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall Visit

By karennoble0210 on 5/13/2019 at 2:46 PM. Helped by Amanda.

The recall issue was resolved in a timely manner. The service team provided excellent customer service. My vehicle was ready sooner than I thought it would be, which worked out with my schedule perfectly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By ROHOLMES417 on 5/11/2019 at 5:24 PM. Helped by I do not remember.

I came in with a squeal from the front of my vehicle. I was met with very welcoming service and escorted to the waiting room. Although they were busy, the wait was not long. I was treated with respect the entire time and could not think of any negative aspect of my visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great people to deal with

By terry_yvette on 5/9/2019 at 4:09 AM. Helped by Amanda in service.

From the sales to the service dept with Amanda everything was great. I have dealt with the service dept and was taken care of professionally.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Extremely Terrible

By danesyril on 5/8/2019 at 4:08 PM. Helped by Amanda Marjoria.

Service was terrible. Please don’t deal with AMANDA MARJORIA (service advisor) she was extremely rude and do not have customer service skills at all. I had to bring back my car there for 5 times just for them to fix it right... they are really terrible!

I would not recommend this dealer.