Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.2  
Friendliness
4.6  
Overall Experience
4.1  
Price
4.2  
Quality of Work
4.3  
Service
2.6  

Dealer Reviews

Show:  

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Personal attention.

By Anthony Grizzle on 9/20/2017 at 4:58 PM. Helped by Billy Capo.

Excellent atmosphere friendly and patient staff. The process to get you into a new and improved vehicle to me was made and facilitated by the professionalism of the people working at Ray Price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

serviced my suzuki

By F F on 8/4/2017 at 6:51 PM. Helped by Rob.Venetz.

I took my 2013 Suzuki in for inspection and other services. I went to the new facility and it was excellent. I have been a long time customer of Ray Price, but the staff in the new facility are new to me. They were excellent.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Ray price ford no good

By 370z on 7/23/2017 at 12:46 PM. Helped by Tim sales man.

Hello I bought a pre opened Nissan 370 z . from Ray price ford. As soon as I took it for a 1 hour ride I realized it had some problems. I contacted the sales man / manager gave me a run around finally got me in free check sure wanted to tear my diff apart cause a noise it was as is but I was told the car is fine as is 1 week after owning the z I had to put 4 gran into it. Stay away from these dealership..

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
5   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Sold My Niece a Lemon

By RayPriceishorrible on 7/14/2017 at 5:05 PM. Helped by Mr. Price.

They wont even take it back and own up to it. How dare they do this to a hardworking 18 year old. Horrible people who don't stand behind what they do. Take your business elsewhere.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Awful experience

By Heather on 7/12/2017 at 6:28 PM. Helped by Service.

I brought my 2015 Sonata in for inspection 35$. Waited 3 hours ended up paying 170$ lied to about prices, very very upset !!!! Never go there

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend

By Rayprice on 5/15/2017 at 5:01 PM. Helped by David Johnson.

My daughter just bought her first car that she can actually afford and it is the car she had her heart set on, thanks to David Johnson at Ray Price. It is extremely humbling to know honesty still exist and David did everything possible to clarify honestly our question. Thank you all for a wonderful experience! I will be recommending you to my family and friends when they are in the market for a new or used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy, satisfied customer!

By Darlene LaMantia on 3/5/2017 at 9:33 PM. Helped by Craig, Greg and Shelley.

I got my new car last Tuesday. The representatives couldn't have been more helpful. They were knowledgeable, professional and were a pleasure to deal with. I walked in, signed a few papers and before I knew it, was driving home my new car. This is the second Focus I have leased and will continue to use this dealership when my present lease expires.

I would recommend this dealer.

Overall Rating

1.8  

2   Customer Service
3   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

Damage to Truck door

By VG on 3/29/2016 at 9:49 PM. Helped by Albert D'Aurizio, the name on the service write up..

I took my 1993 Ford F 150 pick up for State inspection and check ABS flickering light on the dash board. Before I left the truck in the service area parking lot the driver side door was working without any problem whatsoever. When I picked the truck after diagnostic work, the driver side door was hard to open and started making loud scraping noise when opened and closed. I got the service counter person with his assistant to look at it. They noticed that the door was rubbing against the frame and making scraping noise. Their suggestion was to take it to a body shop to fix it!! The damage happened when the truck was moved from the parking lot by the person who works at the dealership. It is obvious that it was bumped into a barrier or another vehicle when it was being moved into the shop. Unfortunately there is no recourse other than taking my business elsewhere.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

P.J. Armbruster. Outstanding Person!! A+++!!

By Frank on 3/29/2016 at 2:26 PM. Helped by P.J. Armbruster.

First I have to say the dealership has a really nice selection of cars and pick up trucks, new & used. I went in to Ray Price looking for a used pick up with particular's in mind. P.J. is not the typical salesman, "You don't like what we have on the lot, O' well, see ya." No way! He went out of his way numerous times to show me trucks he thought I'd like, and I loved every one, but I had a budget I had to stick too. I went back to see him three times, I was determined to find what I wanted, and he worked extremely hard to find me exactly the truck I wanted. In fact, the truck I bought is much, much better then I could have ever imagined! P.J. is extremely patient, a very nice person, and worked his butt off to make sure I got the exact truck I wanted. What I really liked about his salesmanship when I was test driving the trucks is, he made you feel very relaxed, never under pressure to buy anything. While I was test driving we talked about everything, from wives to hunting, P.J. is a very nice person, I can only say nice things about him. Go ask for P.J., you will never be disappointed at Ray Price, Mt. Pocono! Buy with complete confidence here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

He wanted everything to be perfect for me!

By Crystal333 on 3/5/2016 at 8:57 PM. Helped by Rich Price, Rich in service, and Shelly.

Ray Price service had been working with me on my old Equinox. When it was determined that my engine would need replaced, I decided to go ahead and get a new, used car. Rich in the service department got me in contact with the salesman Rich Price. I told Rich what I could afford and what I was looking for. He worked with me, and helped me find my new 2014 Chevy Cruze. As I was working with Shelly on my paperwork, Rich got my stuff from my old car, and transferred it to my new car. When I went to get into my new car (in the cold), I found my car to be warm, my new CD was playing on my favorite song, and the heated seats were on and toasty. Rich said he wanted everything to be perfect for me. And it was! I would recommend this dealership to anyone who wants to be treated with loving care. My hat is off to Rich in sales, Rich in service, and Shelly who thoroughly processed my paperwork and explained my extended warranty. Great job, guys!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Painless - actually pleasant - experience!

By Paula D on 3/4/2016 at 12:36 PM. Helped by John Minter.

As a single woman, I dread dealing with car salespeople. For me, a car is a MAJOR purchase - and it's the purchase of something I know nothing about. This dealership' and especially salesman John Minter made the experience painless and - dare I say it - almost fun. I was never pressured in any way, and was treated with dignity throughout the transaction. After I made my purchase decision, the paperwork part of the sale went smoothly and quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Terrific experience

By DJ001 on 2/22/2016 at 10:57 PM. Helped by Dave Schemm, Sales Mgr. and PJ Armbruster, Salesman.

Pleasant people to deal with, knowledgeable and professional. Actually enjoyed the time spent at the dealership. would definitely recommend to anyone looking to buy or lease a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By ildmd on 2/22/2016 at 7:21 PM. Helped by John Minter.

The Ray Price dealership is a pleasure to deal with. My personal salesman John Minter has sold my family several cars and trucks and consistently provides us with a great deal both on the car and the trade in. This dealer seems to have a sixth sense about what the customer needs both in terms of buying the car and providing service. The service manager Albe solves any problem we have with the cars' maintenance. Walt Price the owner/manager makes certain everything always goes smoothly and is an advocate for customer. I recommend them highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By js369 on 2/22/2016 at 6:48 PM. Helped by Dave Schemm-sales manager PJ Armbruster- sales & Finance dept.

The people at this dealership are friendly and couteous. They take their time to find the right vehicle and price for you. Will definitely return.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great price, selection and customer service.

By Supercooperthepooper on 2/22/2016 at 6:44 PM. Helped by Frank Fratzola (Sales), Shelley (Finance), Dave (Management).

I went to Ray Price looking for an Ford F150 Supercab with some specific options. They did not have the vehicle on the lot but my salesman Frank assured me they would get the vehicle. Within a few days, I was contacted by a sales manager Dave and they had the vehicle. The price was better than anyone else's and the vehicle had more options than I expected for the same price. They even thru in a bed liner installed by the service department and gave me more for my trade then I expected. When I arrived to pick the vehicle up, I financed it through Ford, Shelly had all the paperwork ready and I was in and out of the dealership within an hour. This is the third vehicle I've purchased from Ray Price and they have earned my future business. I won't go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Courteous!

By plp0408 on 2/22/2016 at 6:03 PM. Helped by Frank(in sales), Shelly (in finanace), & Dave(manager).

Another great sales experience! My family and I have bought multiple cars here. Salesmen are polite, never pushy! Got a great price for trade in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly People and Great Service

By zanman01 on 2/22/2016 at 12:19 AM. Helped by Frankie and Shelley.

Our salesman Frankie was very helpful without being pushy. He helped us consider the best options for our family. He also took the time to explain the features of the vehicle in depth. We love our Ford Explorer. Shelley in finance also made us feel welcome and comfortable. I felt confident that she got us the best finance option. Would definitely recommend the dealership to others.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

HORRIBLE CUSTOMER SERVICE

By bb.1234 on 9/20/2014 at 1:55 PM. Helped by Mark (sales manager) and John Volpe.

Worst dealership I have ever been to! They are unprofessional, rude and they lie about their deals!! NEVER GO THERE!!! Drive farther to get a deal even if it's more!! ABSOLUTELY THE WORST PEOPLE TO DEAL WITH!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My husband and I had a great experience with Ray Price...

By burks22 on 2/13/2014 at 8:23 PM. Helped by David Johnson.

My husband and I had a great experience with Ray Price Ford. We got an exceptional deal on 2 4x4's with our trade ins. Ray Price really worked with us and did a phenomenal job. I would recommend all my friends and family to purchase from here. Our salesperson David Johnson was the most honest and sincere salesperson we ever encountered. Thanks Ray Price!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

PJ our salesman was great to deal with. Honest,...

By Shaylokie on 8/6/2013 at 12:00 AM. Helped by PJ.

PJ our salesman was great to deal with. Honest, trustworthy. Would buy another car there when ready. They followed thru with what they said they would do.

I would recommend this dealer.