Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car buying

By jspike9900 on 4/28/2019 at 12:36 AM. Helped by JON ISCH, He picked out the perfect car for me. really listened to me and what my needs were.

great buying experience! Staff is very friendly, knowledgeable and we had some laughs as well. I would send everyone I know to Raymond Kia! My sales per Jon Isch was awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience!

By Wallace on 3/16/2019 at 4:47 AM. Helped by Ed Figel.

We were extremely upside down in our vehicle. Every dealership we went to told us there was nothing they could do. Our last stop was Raymond (being because it was a far drive). The only mistake I have was not going to them sooner. They made us feel so welcomed and were the only dealership willing to help us in our situation. They not only got our payment where it needed to be but they also got us driving home in our dream vehicle which we didn’t think was possible. Our salesmen was Gary Collins, the manager was Eli, and the finance guy was Ed. I have nothing but amazing things to say about every one of them. Gary even gave our kiddos money for ice cream for behaving through the whole process. We will definitely be going back to them for future car buying. You guys are amazing! Thanks again Raymond!

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

They will spam you

By Pmfu on 3/15/2019 at 7:44 PM. Helped by Do not remember the names.

I bought a car here 3 years ago. About a year ago, I start getting email spammed from them, trying to get me to buy another car. Emailing me was fine, but several months ago they started calling me about once a month, on my cell phone, which is the number I used when I bought a car from them. I told them no and to remove me from their list, but I guess they do not care what I want. They must be pretty desperate for sales if they are bugging customers from 3 years ago. Totally turned me off. I will purposefully avoid them on my next car because of this. Reported them to the do not call website several times, but figured I would share my experience here since they just called me again, minutes ago. Avoid this place. The original sales experience wasn't even that great. I remember a small grungy showroom with a pushy, fast talking salesman.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Libby is the best!!!

By Michael Greenberg on 1/31/2019 at 10:08 PM.

Libby was probably the nicest most easy going sales person we have ever bought a car from. I was Very indecisive, and Libby answered all questions and assured any issues with the car would be handled immediately, which they were. I recommend her to anyone interested in a easy going and relaxed environment. I can't thank her enough, and we love the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LIBBY MY GO TO LADY.

By Kathy Fischer on 1/31/2019 at 5:18 PM.

Libby IS My go to salesperson when my family needs a car. This is the 3rd Kia I have purchased though Raymond Kia. 2 of them have been with Libby within the past year. She has been so helpful and goes above and beyond with patience and honesty and sometime a little humor that makes you feel comfortable. She made the entire process as painless as possible and NEVER rushes me into a decision. Libby worked with me to help find exactly what I was looking for and does not waste your time with games. Any questions I have I am able to text Libby and she responds immediately. That's customer service at its finest. Libby genuinely cares about her clients and I will definitely refer friends and family to Libby and Raymond Kia. Thanks Libby, Kathy Fischer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Eric on 12/21/2018 at 2:22 AM.

Knowledgeable, friendly, and funny. Erica made the entire process as painless as possible. Provided me with exactly what I was looking for as well as other options. I would/will recommend her to anybody looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Who said being in a dealership was no fun?

By TT Even on 12/3/2018 at 5:52 PM. Helped by John Ish and many others on Kia side!!!!!.

This is the 9th car I have bought from here! Mr. John Ish and ALL the Kia workers are awesome!! They make you feel at home, brought me water, popcorn while looking at vans.. I will NEVER go anywhere else for a car.I am a very happy Camper. I and my Niece Megan had a ball with the crew, and the finance guy " I call him the bow tie guy"is a whoot..Awsome dealership ! T Even & Megan Mitchell

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No surprises - everything fast and as promised

By mykeytea on 11/29/2018 at 12:30 PM.

I was very pleased with my purchase of a Kia Sedona from Raymond Kia. They did not have the specific car I wanted so I test drove at another dealership. I came in contact with Raymond Kia via trucar and was helped by Gary Collins. I explained what I wanted and he found me a van (with help from another salesperson Erica and sales manager Mike- thanks!). While they evaluated my trade in we settled on a price (better than what truecar offered). I went home about lunch. I received a call a few hours later that they had the car on their property - Gary had gone and retrieved it - it had been about 30 miles away. We arranged for me to take the car home that day as a loaner and I came back the next day to complete all of the paperwork to purchase the car. I had told them I wanted to prearrange all of the financing office stuff (warranty/terms/etc) to shorten the finance office time when my spouse came in. I still had to go through all of the options with the finance guy, but when we returned later to sign everything they were true to their word and had us in and out in 15 minutes. The service has been excellent and fast every step of the way, but one example stands out to me. When I had the van as a loaner overnight, it had been given to me with less than ¼ tank of gas, which I used while driving it. I filled it up. The next day when I bought the van I was told the van should get a full tank of gas - but I had already filled it up. A lot of dealers would have been oh well. But Raymond Kia said come back later when it is empty and they'll give me a full tank. They kept that promise and I have no reason to doubt they be there to help me in the future should I need it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best dealership

By Ms.Moore35 on 11/9/2018 at 3:56 AM.

Thanks to Mrs Eria Foster for helping me get in a better a reliable car. She does go above and beyond just a blessing to have her she is the BEST... Thanks to Chris Harris for referring me to Erica Foster the best place to get a car a great customer service. Thanks again guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service

By RedBeard the Car Guy on 10/29/2018 at 3:09 PM. Helped by Vinny Meyers and Corey Reese.

Any time I need service I will always go here, warranty or not. Vinny and his crew, Corey and Alex, are top notch professionals. They always take care of me and all my needs with the utmost courtesy and professionalism. When anyone asks me where to go for Kia Service I will always send them here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales lady!

By Knsmith5946 on 10/11/2018 at 9:53 PM.

Libby really made our shopping experience painless. Her outstanding knowledge and her friendly personality made it a memorable experience. I will be recommending her to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Libby Vega is awesome!!

By Chelle1435 on 10/12/2018 at 12:52 AM.

Shopping for a car is never really pleasant when your credit isn't great and don't have much for a down payment. We went to two other dealerships before coming to Raymond Kia. We were tired and cranky and about ready to give up when we met Libby Vega. No pressure, down to earth, honest and knowledgeable. We test drove many, used and new. The entire team worked really hard to get us approved for the car we really wanted. They were all really patient, understanding and helpful. Libby is like family now. I text her a question and she responds immediately. Highly recommend Raymond Kia and Libby Vega. The car is pretty awesome too!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Made a girl feel welcome

By A.H. on 10/11/2018 at 2:13 PM.

Libby really took the time to pick out the correct vehicle to fit my life. She was so helpful and went above and beyond to help me understand. I highly recommend Libby Vega to anyone searching for their new ride!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Libby!!!

By Poketsze on 10/11/2018 at 12:40 AM.

Libby at Raymond Kia is by far the best sales person I have ever worked with. She was so fun and didn't make me feel like I was buying a car at all! Going to a dealership for hours is usually not pleasant, but with Libby it was! I highly recommend her!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

One Of A Kind Sales Associate

By Phantom18 on 10/10/2018 at 11:29 PM.

I am working with Libby to purchase a car. She is very knowledgeable and understanding. It is taking me awhile to come up with the down payment however she checks in with me monthly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Libby you're the girl

By Chickcar on 10/10/2018 at 7:57 PM.

Went in for and oil change. Was walking around the lot. I had a few questions. On the 19 kia optima. And she was great at answering all my questions. And will be coming back to buy a car form her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Libby is the best!!!

By Chickcar on 10/10/2018 at 7:52 PM.

Walked in looking for a new car. And for the 1st it was not an awful experience. Libby was easy to talk to. And you could just tell that she cares about you. Not like others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New vehicle purchase

By Dawn124 on 10/8/2018 at 6:46 PM. Helped by Caesar in finance and Tim Martin.

I purchased a new Equinox from Raymond on Saturday and my salesperson Gary Collins was great, he was helpful and explained the whole process and found me exactly what I wanted. Next was the finance department, Caesar was super, he was one of the friendliest finance people that I’ve ever met, he was on top of everything and explained everything very well and made the process go smooth. Last but not least was Tim he was the technology specialist and helped get my OnStar going in my vehicle and showed me how everything works,Tim was very informative and knew everything about the vehicle features and how to use them. This was definitely the easiest shopping and buying experience that I’ve had. Thank you all at Raymond-Kia

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Kia on 8/11/2018 at 12:32 AM. Helped by Chet, Mike,Ed.

Great experience. Everyone was very helpful. Chet, Ed, and Mike were wonderful .My wife and I have bought a couple of cars from this dealership and had nothing but great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience

By RayJayz on 6/14/2018 at 7:41 PM.

They were friendly, helpful and low pressure. Got a great deal and Erica was fantastic. Would buy a new or used car from them again.

I would recommend this dealer.