Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very unscrupulous finance guy

By S4131AM on 1/9/2019 at 4:45 AM. Helped by Jason FINANCE.

Bought a new car while signing the papers I noticed the finance guy Jason added things to the contract..I didn't agree too tried canceling the GAP COVERAGE he gave me one excuse after another why it wasn't done..after several trips to the dealership my patience was at an end it took a phone call to RED HOAGLANDS son JASON to complete the process he is the general manager...I have purchased hyundai's always but after dealing with RED HOAGLAND I will never ever buy another one..it took me Making arrangements to picket the dealership for unfair trade practices to finally get their attention..I would stay away from RED HOAGLAND HYUNDAI ...I have absolutely nothing good to say there are other Hyundai dealerships that will appreciate your business without having to go through what I did..they have horrible reviews on YELP and a few negative reviews from the BBB ..but if you do decide to buy from them avoid financing their at all costs and don't expect any help from your salesman either.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best sales person... ever ..

By Roz on 5/30/2018 at 9:24 PM. Helped by Jimmy.

Knowledgeable but not pushy ! Gave us information on the several vehicles that we may have been interested in.. I am hearing impaired . Looked at me when speaking . Show me the sounds that the car would make for different things , this allowsed me to know what I would be able to hear .. like if I left the keys in . I could hear this but not the beep for getting close to a car . Made me fill very comfortable..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing buying experience

By Janeandgene on 4/30/2018 at 6:12 PM. Helped by Jimmy Hobbs.

Just purchased another new vehicle from Red Hoagland. We have had our vehicle serviced here also for the past 10 years. I highly recommend Jimmy Hobbs as our salesman. He is highly professional, extremely knowledgeable about all aspects of each vehicle, terrific personality, and most importantly, not pushy. If you are interested in purchasing a new or used vehicle please ask for Jimmy.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

They are very very rude and liers.

By Rom English on 12/29/2017 at 3:26 PM. Helped by Shawn parry , Chris Whittington and Nathan Tworek.

I don’t recommend this dealership at all.They hurt us verbally as much as they are not proffecional in their job.It was a horrible time over there.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By juliegalvin on 12/23/2017 at 5:27 PM. Helped by Doyle.

Have bought two cars from this dealership and have been satisfied both times. Great experience. Friendly, courteous and fair pricing. Give them a try. You won't be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Red Hoagland Rocks

By sswango on 12/19/2017 at 5:30 PM. Helped by Jimmy/Justin/Lee.

Purchasing a vehicle from Red Hoagland Hyundai is the best vehicle purchase I have ever experienced. The entire staff is very friendly and helpful including Sales, Service, and Parts. I won't buy or lease a car anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

N/a

By amandapochiba on 12/15/2017 at 5:19 PM. Helped by Jake Floto.

Couldn’t have been better! Thanks Jake and team for helping me thru the entire process and making sure I got everything I was looking for

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr. Jake (sales associate review)

By carmengsara on 12/13/2017 at 5:26 PM.

This is my first time doing business with your dealer and it was a great experience. I was greeted by the owner and Jake the salesman who took me around patiently and showed me different models. He also answered all my many questions and concerns and help me with programming the bluetooth and the radio. Thank you so much for your attention Mr. Jake.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place

By draytondenham on 12/13/2017 at 5:18 PM.

The workers there are ready and willing to help you find a car that perfectly matches what you're looking for, great customer service, no complaints.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Purchase of new Elantra

By gle15 on 12/12/2017 at 5:36 PM. Helped by Gus Rocha.

I got the deal that I wanted. The salesman, Gus Rocha, was very thorough with his knowledge of the car. Went through all the features and showed me how everything worked. Not overbearing to make the deal. We got along quite well. Having bought many cars over the years, I would say that the overall experience at Red Hoagland was one of the best I've had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfying Result

By rdludwick on 12/12/2017 at 5:28 PM. Helped by Jimmy Hobbs; finance person; others who provided helpful information.

We searched at several dealerships for a similar SUV, and we are glad we did not settle for a different vehicle. Nowhere else did we get nearly the help we did here. I told Jimmy Hobbs what I did and did not want in a vehicle and he went to the lot to "select the perfect car for you." Not only did he do that, he also exceeded our expectations.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Hyundai Elantra

By nicaradaniels on 12/9/2017 at 5:26 PM. Helped by Fran DiMichele; Shawn Parry; Hunter Angelo.

Good experience in purchasing a car from Red Hoagland and would recommend others to purchase from this dealership. If I am in the market to purchase another car, I will definitely return her. Good salesman - Fran DiMichele.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By seaside2358 on 12/9/2017 at 5:22 PM. Helped by Gus.

Working with Gus was a very positive experience. He is just a terrific person who truly cared about my car buying process. He answered all my questions and provided me with excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience at Red Hoagland!

By giansira on 12/7/2017 at 5:42 PM. Helped by JImmy.

I have always found buying a car to be a stressful experience, but the people at Red Hoagland made me feel comfortable and confident about my purchase. They were friendly, professional and very knowledgeable about the model I test drove. I got a fair price and the salesman and manager never made me feel like I was under pressure to buy. I love my new car and had a very positive experience at the dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 out of 5

By m1ke.1171c on 12/3/2017 at 5:21 PM. Helped by Alexander Martinez.

I had a great buying experience. Dealing with the professional staff at Red Hoagland was a pleasure. I would definitely recommend them highly to all friends and family.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Red Hogland Hyundai

By donald.smith2 on 12/2/2017 at 5:27 PM.

this is the first car I have purchased at this dealership the experience was satisfactory. As for the service it has been 5 years since I have had service work at this dealership and I found no fault at that time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GENESIS PURCHASE

By lestermiller0 on 12/2/2017 at 5:24 PM. Helped by Shane.

Overall good experence.Good inventory , great sales person,not pushy and knew the product he was selling.I am looking forward to enjoying this car for the next three years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By byoung1291 on 12/1/2017 at 5:19 PM. Helped by Krissi, Shawn, Jake, Justin.

Bringing a baby to a car dealership isn’t the most ideal situation, but as newer parents, we didn’t have a choice. All of the staff at Red Hoagland catered to our needs, knowing we had our baby with us. They offered to help make her bottle, Krissi took my daughter and walked around with her while we discussed numbers in the finance office which was a HUGE help, and even the men in the dealership were kind and thoughtful when it came to making sure my daughter was happy - no one made comments about her puffs on the floor (thanks Shawn!) and Jake offered to help me buckle the car seat into the new car. The actions of everyone we encountered at the dealership regarding my daughter speaks volumes to me, as she is of course, the most important piece of the puzzle! After we purchased the car, Shawn and Jake both went the extra mile to help clean the stickers off the windows, and filled up the gas tank. Even when I returned to have my car detailed, again - with my daughter, Justin made sure to have me in and out of the dealership in a timely manner. We had an awesome car buying experience and would recommend this dealership to anyone we know! Thank you Red Hoagland!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied Customer

By aechiarut on 11/30/2017 at 5:38 PM. Helped by Shane Gaines.

We (my wife and I) could not be happier with the service we receiver from Red Hoagland. The sales service provided by Shane Gaines was warm, professional and knowledgeable. He is certainly a major part of the reason we purchased from Red Hoagland. We say this from the perspective that we looked at other manufactures both in person at their dealerships and from reading material. This includes other Hyundai dealers. We are members of USAA and used their buying services. We had discussions with them and with all the dealers they contacted and who, in turn, contacted us. See also my comments directly to Hyundai earlier in this survey.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By susansnyders2 on 11/30/2017 at 5:38 PM. Helped by Ezra and Dan.

It could not have gone better. Deal was made, went in, signed papers, drove away in my new Car. I’ve purchased several cars from Red Hoagland and have always left feeling that I got a good deal without the haggle. The haggle, the major reason people hate the idea of walking onto a car lot.

I would recommend this dealer.