Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!

By Monica on 9/21/2019 at 8:48 PM. Helped by Eric.

The service department was professional, courteous, knowledgeable and accommodating. My vehicle was allowed to stay the night as it was not convenient for me to return prior to closing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car, excellent price and service

By Cali on 9/18/2019 at 2:16 PM. Helped by Nicholas Cordova.

Bought a loaded 2018 Subaru Outback for an excellent price. Dealership is clean and inviting. Service is great. Highly recommend them for new or used vehicles..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

4th Subaru we have had.

By Ron on 9/15/2019 at 4:20 PM. Helped by Service writer and a lube teck..

Great place to get your new car. No pressure salesperson when shopping for a car. Service personal are helpful and the service work is done on time. I am a retired mechanic and Iam very happy with Redding Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service experience

By Beekeeper on 9/2/2019 at 3:59 PM. Helped by Service Depatment.

This is one of the best dealerships that I have ever dealt with! The sales person that I dealt with when I purchased the car was just great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Service

By SarahG on 8/22/2019 at 7:35 PM. Helped by Jason Danielson.

I have taken my Subaru in for oil changes and the staff are always super helpful & kind. The work happens quickly and I get back on the road in a pretty short amount of time. Thanks Redding Subaru!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great buying experience, impressive dealership

By mrsd on 7/31/2019 at 5:36 PM. Helped by Every staff person I met was positive, friendly and great to work with..

Went to Redding Subaru on a whim, while we waited for glasses to be made. WHAT A SURPRISE! Great friendly no pressure staff, cold water bottles were given to us, and they were not offended when I told them my specific vehicle and that we would probably just leave if they didn’t have it. We would not look at my 2nd choice, if they didn’t have my first choice. Haven’t bought a brand-new car in 25 years. Have been wanting a Subaru for a long time. I had checked Chico and Sacramento dealers for the specific model I wanted. It was not available locally and a Sacramento dealer called me back and it seemed it would be an ONLINE buying experience. NOT! Since our purchase at Redding Subaru, we’ve decided we want a cargo carrier. I called the local dealer and was told they did not have them on display but would be happy to unbox them so we could compare the 2 sizes. We are still breaking the car in, but I suspect we’ll go back to Redding Subaru to look at the cargo carrier. I have one n that negative that you’ll read in the review. I specifically explained the car I wanted. The salesman said let me pull it around. Shock, since I couldn’t find what I wanted anywhere else. I wanted a Cinnamon Brown Pearl, with Java Brown interior Outback. While we looked at it, the salesman pulled around a red (2nd choice) and a Pearl Blue, husbands’ choice to compare the three. I settled on the Cinnamon Brown Pearl and then we went for a drive with the salesman, which was our choice. He explained all the safety features and took us on the freeway. I originally wanted the larger motor; we saw that the power of the 2.5L would meet our needs. But the price, other than my husbands Chevy dully we had never spent that much on a car. It was more than our first house. After much discussion, I picked the Cinnamon Brown Pearl Limited Outback. We were given a tour of the dealership, parts, waiting area and a display of the cargo carriers and other accessories. We then met with the financing guy. He had me at hello, since he was a southern boy, complete with the accent! He was really nice; financing was a breeze. The office itself was interesting as there were guitars on the wall, he indicated that his office mate handmakes guitars. We were presented with a freshly washed, windows cleaned inside and out, and rubber mats in the front and back seat. The carpeted mats were placed in the back. I was shown how to open the hatch hands free. The car was filled up and I was given 2 key fobs. Oh my, it wasn’t until I pulled in my garage that I realized there was no key. I hadn’t realized it was keyless until I got home! OK, I’m old and still dealing with not having a key. We kept our 10-year-old car and now I find myself worrying about shopping carts every place I go. While talking with the salesman I mentioned that we planned to get a motorhome and travel. Imagine my surprise when I read in the Subaru book that the car can’t be towed. Since, I mentioned it, I feel like I should have been told, our plan was to tow our car when we traveled. Now, we will have to buy a car trailer, which will increase our insurance and fuel costs. I still love my new Subaru Outback and I know if we had known and bought a towable car I may have lived with it, but I would still want a Subaru for the safety features alone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience!

By Gunnar&Lisa on 4/19/2017 at 2:03 PM. Helped by Luke.

We have never special ordered a car before. The process was very smooth and everyone at the dealership was very helpful. There was a great feeling of welcoming as we crossed over to be part of the Subaru family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recommend to anyone!

By Kelsea_Ochs on 2/28/2017 at 4:12 AM. Helped by Robert,.

Honest and real! Quick, flexible and great customer service! Love our new Subaru and the service that was provided. We would recommend Redding Subaru to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Low pressure, excellent customer service. Honest and friend

By Outdoor adventure on 1/9/2017 at 9:37 PM. Helped by Michael Bechkam.

I had an excellent experience at this dealership, kind ,courteous and knowledgeable. I felt I really got a great deal. I lover my new Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Redding Subaru first time customer

By Tom243 on 12/30/2016 at 6:34 PM. Helped by Tom, Robert,.

Best car buying experience ever.... Fast friendly, cut to the chase and get it done. In and out with the deal and car I wanted in 2 hrs. Fantastic. Thanks Tom, Robert. I'll be back!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Subaru service dept

By 42rick on 7/14/2016 at 11:45 PM. Helped by phone.

I called to make an appointment for 60K maintenance for my 2010 Forester. I was quoted a price of $610. I pointed out that their online price was $499.99 for my 4 cylinder Forester but they refused to give me that price or to explain why there was a difference. I went to another service garage.

I would not recommend this dealer.