Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice good service kept in touch

By Steveo123 on 3/13/2018 at 12:12 AM. Helped by Steve Clarke.

Would like to thank Steve Clarke on my daughter's 2016 versa ABS light was on unable to clear the code. Turns out there was a bad wire repairs were made under warranty thank Steve and reedman toll Nissan Drexel hill.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Quang706 on 3/2/2018 at 2:58 PM. Helped by Maria.

Excellent service Maria is a excellent customer service I liked this place great location I like Maria she always take customer as good and excellent

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Alexiskeech1 on 7/8/2017 at 6:12 PM. Helped by Greg.

I've been to this dealership twice and was very satisfied both times. Greg has assisted me with both of my buys and I couldn't have been any more happy! He made the process fast and easy. I'd highly recommend this dealership and Greg!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dissatisfied

By MaryPHH on 5/7/2017 at 3:17 AM. Helped by Alora Miller.

Today 6 May 2017, my fiancé and I came to look at a Nissan Maxima Platnium and was very dissatisfied with your sales representative Alora Miller's treatment and unsympathetic words that regarded my newly car accident injured and the burden it has caused us financially. The $38,000 and some change price tag for that car was no longer an issue since we have already purchased that car with that price tag at Loughead Nissan, it was her words that deeply concerned my fiancé and I. When we were making a deal with her and my fiancé brought up the reasons for our budgeting due to my medical bills and the fact that the accident caused our insurance to skyrocket her exact respond was "It's none of my concern" Alora is truly one unsympathetic, disgustingly rude and plainly ignorant woman. My fiancé does work for a major company that carters to a large amount of Pennsylvania, Delaware and New Jersey clients so we will be sure to pass the words around. It's truly disgusting that a person will say that to a person who newly healed from such a traumatizing event. May God bless her soul.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great review for Drexel hill nissan

By Suz in on 1/4/2017 at 4:26 PM. Helped by Tommy Modesto.

I have leased many nissans from Drexel hill Nissan. The dealership changed hands right after my last lease so I was always very happy with th service at Drexel hill. The staff is courteous and very efficient and I am hopeful at it will remain this way with the new owners.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Not off to a good start

By Jbbowes on 11/19/2016 at 2:28 AM. Helped by Tom.

Save yourself the frustration and bring your car somewhere else for service. Bought my car here and have had nothing but issues, and when I bring it in for service they lie about work that was done (I caught them) very shady techs and service advisors that work here, all they care about is sending you your car and doing the least amount of work as possible. Also if you call in to schedule an appointment, don't be surprised if they give you a two week wait time. Also here's a tip, install a dash cam in your car when dropping off your car for service, you'll be surprised with what these guys try to pull on you...

I would not recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Horrible since change of ownership

By BabyVersa on 11/15/2016 at 7:24 PM. Helped by Jim.

First time bringing my car there since the change in ownership. Was so unhappy to find that none of the Drexel Hill Nissan service staff was there (Alyssa was out sick). The computers were not working, the heat was broken and the men's room was out of order. When they did fix the men's room the smell of cleaner was so strong that it overpowered the waiting room. My car was finished with its oil change and tire rotation within half an hour. I saw it leave the garage area. I gave it an hour (only because I was watching a TV episode on my phone and wanted to finished) before I went to check on it. I was told that it had just finished and was waiting on the paperwork. When I got to the paperwork the computers were working again, but there were techs teaching the staff how to use them. The service tech told me he could just mail me the receipt. I told him that I liked to signed off on the work that was actually done and he seemed flustered that I wanted to wait. There also was not a multi-point inspection form attached to the paperwork. When I asked where it was he said that they had "run out". I told him that I wanted one. He went into the garage and came back with a multi-point inspection form completed as well as the invoice for me to sign. And somebody reset both of my trip counters which I use to calculate gas mileage. On the invoice it said that my car was ready at 14:30 and it had gone in at 14:03 which means that I went to check on it half an hour after it was done and then spent half an hour checking out. If I did not have another complimentary oil change with my car purchase, this would be my last visit. I will say the only saving grace is that they still have a majority of the mechanics.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Place went sour

By Jasmine on 9/29/2016 at 12:19 AM. Helped by Cristina.

Don't bring your car here. New people came in and prices increased. New staff is awful and rude. The general manager is a creep. Bring back drexel hill nissan. We miss Cristina

I would not recommend this dealer.

Overall Rating

3.4  

4   Customer Service
4   Friendliness
3   Overall Experience
2   Price
4   Quality of Work

Good and bad experiences

By Song Yu on 9/8/2016 at 5:41 PM. Helped by Christina.

Good with respectful customer service while waiting for your car, but bad with them not fully checking if things were already fixed or not, for they tried to charge me to fix what were already fixed... They should not assume but double check to make sure...

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Awful dishonest and high

By Upenndr on 7/31/2016 at 12:28 PM. Helped by Dave, Reggie.

Typical car dealer, gave a very high price then tried to lower bit by bit, telling me each time that was final. Sales manager Dave was talked to us like we were idiots, while our son literally got on the phone outside and found a better deal on the same model 80 dollars a month cheaper. Don't even bother with these people.

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to puechase a new or used auto

By Gary Ranalli on 7/24/2016 at 12:09 PM. Helped by Greg Hoffman.

I just purchased a new 2016 Altima from Drexel Hill Nissan. This was my second new car purchase within 16 months. Purchased a new 2015 Rogue there also. The reasons being-treated very nicely by salesman and management NO PRESSURE!! Very relaxed atmosphere. I did shop around other dealers but both times I was given the lowest price and best deal with no going back and forth a million times. The service Dept also is very easy to deal with-making appointments and servicing issues. I cannot say enough about this dealership other than I REALLY WAS TREATED LIKE FAMILY. Gary Ranalli

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By JDizzy215 on 7/18/2016 at 1:15 PM. Helped by Christina.

Went to get my oil change and sensirs check while getting my recall done.... Everytime I come here Christina treats me like family.... love this place.... great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By Diane McGill on 7/15/2016 at 5:16 PM. Helped by Tommy Modesto.

I stopped by the dealership looking for a previously owned car due to an accident, but not really expecting to find anything. They found a car to accommodate my needs and made it affordable for me. Even though it is not their brand of car, they stood behind it with additional service requests and made themselves available as needed. I would absolutely make them my first stop when looking for another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Customer Service

By Antoinette Trusty on 7/14/2016 at 6:33 PM. Helped by Each and every employee in the service department!.

If you're looking for a dealership with a personal touch & excellent customer service, then Drexel Hill Nissan is the dealership for you from sales to service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Drexel hill nissan

By Alyssalynch on 7/13/2016 at 4:51 PM. Helped by Alyssa Bruno.

I came here for my recall & I liked them so much i rescheduled my inspection for the following week. The service is good & the people who work there are awesome.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awsome service. Very patient and gets you a great deal!!!

By Latasha Campbell on 7/6/2016 at 11:13 PM. Helped by Tommy Modesto.

Went in with doubt of getting a new car due to me already having a car that I was financing to trade in. Guess what drove out with a brand new 2016 altima. Great place, kind people and respectable employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

First Time Buy

By reese21 on 7/5/2016 at 5:28 PM. Helped by Tommy, Anthony.

I had a fantastic experience working with Drexel hill Nissan. The sales personnel were great, everyone was super friendly and very helpful. They made me feel comfortable about buying a car for the very first time. I would definitely recommend Drexel Hill Nissan for people wanting to buy or lease a car no matter if it's your first time buying like myself or its your fifth time

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CAR MAINTENCE

By mcerlean2 on 7/2/2016 at 11:42 AM. Helped by NOT SURE.

ALWAYS A PLEASURE TO BRING MY 2 NISSANS FOR SERVICE. FRIENDLINESS OF BOTH WEN I CHECK IN AND LEAVING ALWAYS ON TIME AND EXPLAINS EVERYTHING. THANKS FOR MAKING MY VISITS A GREAT EXPERIENCE.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buy, great experience

By Jc9292 on 6/22/2016 at 2:17 PM. Helped by Mary Kelly.

I had a great experience working with drexel hill nissan. They sales team was willing to work with me and my limited budget. Everyone was very friendly and helpful. I would definitely recommend for people looking to lease or buy for the first time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic dealership

By Geoespn on 6/14/2016 at 1:53 PM. Helped by Matt, Mary, Jennifer, Reggie.

I'm so happy that my lease deal was here at Drexel Hill Nissan. The sales personnel are great, the service department makes everything easy, it's simply a positive atmosphere to conduct business with.

I would recommend this dealer.