Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By AmyR on 6/22/2018 at 12:46 PM. Helped by Chris French, Michael, Jeff.

I was choosing between several dealerships and ultimately decided on Reeves because they were willing to go above and beyond to earn my business. My salesperson Chris worked with me through many phone calls to help me get into the car I wanted, and managed my trade-in more than fair, they didn't try to low-ball me like all the others did. Staff was very friendly, from the BMW genius Michael who explained all the gadgets to Jeff in Finance, they all took the time to make it a classy experience. I was on the fence, but am so glad I went with Reeves BMW. They were so professional that we bought two BMWs in the family from Reeves BMW, Tampa. Will definitely recommend them to my friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience I’ve ever had buying a car

By Eliane93 on 6/21/2018 at 12:51 AM. Helped by Erick Martinez..

Erick was above the word perfect, since I walked into the BMW he treated me like I was family, he showed me everything around he talked about about all the cars that I asked him about and he took the time to explain all the difference between them. He made my experience so perfect that I don’t have the words to thank him so much for everything he did for me. If you are looking to buy a car go to see ERICK he will make sure your experience goes above and beyond perfect. - Eliane Alfonso .....

I would recommend this dealer.

Overall Rating

3.3  

3   Customer Service
3   Overall Experience
5   Price
2   Quality of Work

Refused to give loaner car /never answer call

By Monalisa on 6/20/2018 at 1:52 PM. Helped by Ala oadah.

Service supervisor Refused to give me a loaner car over the weekend on 100 degree weather for my Unfixed Ac car issue thinking the a/c issues have been repaired after the third time try /Never answer one call .

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!

By Sclinton1029 on 6/18/2018 at 4:30 PM. Helped by Branko Bobinac, Chase.

My husband and I went to Reeves with our 2 year old. Our sales person, Branko Bobinac was amazing. We moved fast and he helped entertain our little one! From there, Chase, in finance was also very efficient and great with our little one. Overall we had a great experience and highly recommend Reeves! Our baby girl loves her BMW teddy bear!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and sales

By X5 lover on 6/15/2018 at 3:09 PM. Helped by Klaus Alimanovic.

We brought our car in for a scheduled service at an appointment time. We were greeted by a very friendly person who checked us in an started the process of the service. At pickup we were also greeted by the service representative and went over the repairs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So happy!

By tballas910 on 6/13/2018 at 7:28 PM. Helped by Branko, Keith.

I just recently purchased my first BMW from Reeves. Being in my mid-twenties I wasn't sure if I was ready, but working with the team at Reeves assured me that owning a BMW doesn't have to be as unattainable as it can feel to a twenty-something. I dealt with Branko and Keith and they were so helpful and made the process extremely enjoyable and efficient. Definitely go see one of them when you're looking for a new car! They will get you in the best car for you at the right price for you. 10/10 recommend Reeves BMW to anyone.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great Experience!

By mspirutampa on 6/13/2018 at 4:16 PM. Helped by Joseph Torres.

Great Experience! Joseph Torres - my service advisor- helped me navigate some repairs that were covered under my Comprehensive Auto Policy. Quality repairs and super responsive customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By KB28 on 6/5/2018 at 1:51 PM. Helped by Corey Huntley.

Overall Reeves BMW Service team is great. Went in, told my service perso the problem I was having and it was taken care of the same day. Love the professionalism!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Archie on 6/9/2018 at 9:44 PM. Helped by Erick Martinez.

We had a WONDERFUL experience at Reeves BMW Tampa. Erick, our salesperson, answered all of our questions and found us the perfect car. Not only that but since leasing my car he has gone above and beyond to answer any and all of my questions- even on his day off! I would go back to Reeves in a heartbeat!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service - as always.

By briankuhlman on 6/7/2018 at 1:21 PM. Helped by Jake Engstrom.

My older 650 had a few non-mechanical issues. Jake Engstrom is my service rep. He got me set up with a convenient appointment and the car is for diagnostic. He called and explained the issues and set me up with a courtesy car while it took a day to get them all sorted out. Check-out took less than 2 minutes and car looks good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By Eddie on 6/7/2018 at 1:32 AM. Helped by Mr. Joe Torres.

I needed a little repair work on my vehicle, and Mr. Joe Torres took care of me from beginning to end. He walked me through the process and actually took the time to educate me on what my vehicle needed and the reason why it needed this type of repair. Plus, Mr. Torres found a recall that my vehicle needed and since they had the parts available, they took care of me in one visit, saving me another trip to the shop. He has always been very honest with me, which builds trust. Since I have been visiting Reeves for quite some time now, doing regular maintenance on my vehicle, it seems that their service is getting better and better. And that is what you get when you keep tenured employees around. They do excellent work with their customers. Thank you Joe for taking care of my vehicle's needs. I wish I could add another star.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By Gdr BMWx3 on 6/6/2018 at 6:24 PM. Helped by Javier Rivera.

Expected and Received excellent professional attention to my needs. Javier Rivera was prompt in informing me of the time and requirements of the service. Friendly, courteous and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By jrswife2018 on 6/4/2018 at 11:07 PM. Helped by Kevin.

First visit to this dealership for my first maintenance visit on my new SUV. My assigned associate very patiently explained all my options for a service agreement.I had a coupon which he honored so that's a plus. He then gave me an approximate wait time for completion of the service. It took less time than expected, which is always nice. They have a comfortable waiting area with a coffee machine, cooler for water and drinks as well as snacks. I will return for future service visits.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience buying a car!!

By JLopez on 6/1/2018 at 5:06 PM. Helped by Erick Martinez, Andre Kerr.

Sales person Erick Martinez did an EXCELLENT job. He made our decision very easy and all staff were wonderful and then work with Andre Kerr on the Financial paper work, he is AWESOME!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service Advisor

By ghunter22 on 5/31/2018 at 9:10 PM. Helped by Mike, Service Advisor.

Our service advisor Mike is the best. Honest and knowledgeable. Always friendly and fast. REEVES IS #1 IT CAN BE A LITTLE PRICEY, BUT YOU GET WHAT YOU PAY FOR!!!!!!! THE BEST!! Thank you Mike!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great BMW dealership

By MikeB on 5/29/2018 at 2:30 PM. Helped by Steve Mangione.

Highly recommend. Been a customer since early 1980s. Highly recommend Steve Mangione in sales - pleasure to work with. Service department is also excellent. Ryan has been handling our cars there for many years and has been promoted into Mgmt.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership I have known

By Marinept on 5/21/2018 at 9:51 PM. Helped by Scott Mordue.

We are faithful customers of Reeves BMW. They work tirelessly to address our needs. Scott Mordue in sales remains dedicated to us long after the sale. We like that and will return in the future. Randy and Brenda D

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Reeves Import Motorcars is an awesome dealership!!!

By La Habana fellow. on 5/18/2018 at 3:50 AM. Helped by Corey Huntley. He really knows his stuff. Very cooperative guy. Goes the extra mile..

Every car that we have bought since 1982 (except a 1988 Volvo GL) has come from Reeve's. Great salesmen, great service advisors, great mechanics. I particularly enjoy dealing with my service advisor, Corey Huntley. He is tops. None better.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales and service.

By Charlie430i on 5/17/2018 at 7:24 PM. Helped by Scott, Dennis.

From the time my first visit, everything at Reeves has been positive. The new car purchase with Scott was a smooth and painless experience, and he’s followed up to make sure I had no issues after I left. My service appointment this week was also as good as I could expect. All the staff were very courteous and friendly, and my advisor Dennis couldn’t have been better. Reeves wasn’t the closest BMW dealer to me, but it was definitely the best choice i have made.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Satisfied Customer!

By Stnbrkr1 on 5/15/2018 at 7:19 PM. Helped by Steve Mignone in sales.

Steve Mignone has leased my family 5 BMW's in the last 7 years! Not only am I 100% satisfied with BMW sales and service but Steve Mignone has my complete trust. I wouldn't lease a car anywhere else. The customer service I get is phenomenal. Thanks, Steve!

I would recommend this dealer.