Dealer 2-Year Rating

Overall Rating

2 / 5
Customer Service
1.8  
Friendliness
2.2  
Overall Experience
1.8  
Price
2.5  
Quality of Work
2  
Service
1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth Transaction. Friendly service. Great deal on truck.

By JKline on 8/9/2019 at 2:44 PM.

These guys had what I wanted and were lower then any other truck that I found on CarGurus, Cars.com, and AutoTrader. I thought it was too good to be true, which is why I was skeptical going in to see it and take it for a spin. I paid cash for most of the truck and financed the rest through them. It was painless and easy. I came back 2 days later (after the test drive). Truck was detailed, paperwork was ready to sign, and keys were in my hand. Easy process, no hassle. This was my 5th car buying experience (1st with Reidsville Nissan) I rarely write reviews, but when I saw all the negative ones out there, I had to chime in. I had a completely different experience than some of the others. These guys are upfront and honest.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Wants management gets involved, you will be taken care of.

By Ripped off customer on 11/1/2018 at 1:44 PM.

You say and your response to please contact your dealership, but when you leave messages for the general manager and she won’t even return her calls, why even bother wasting your time since it seems to be the norm to blow people off after the deal was done. Update: Someone in management finally must’ve seen this post, because we took the truck in and the two items that were promised over year ago were fulfilled extremely fast! Now I have no reservations about dealing with Reidsville Nissan in the future.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Salesmen Lie (I should have known)

By Marlow Lies on 10/29/2018 at 3:52 AM.

Don't buy a vehicle at Reidsville Nissan or any dealership they own! They hire salesmen that lie about what they will do just to get you into a vehicle, then they don't stand behind what they told you.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Sales person lied when my son called to get the car he saw e

By Frustrated on 6/30/2018 at 9:36 PM. Helped by Justin he said.

Went to look. Left to think about it. Gone 2 hours and whem called back, took the application on the phone, ran credit and then said sale was over. Wanted to charge 2000.00 more. Shady people and will tell all my friends and family NOT to go there and why.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

they will take your money and charge you 4000

By earnhardtfan88 on 3/8/2018 at 2:34 PM. Helped by they all crooks.

don't do any business with these people they charged us 4000 more than the car retailed for plus it had 171.000 miles on it it retailed for 10'000 we paid 14'000 traded in a car valued at 2375 we got 1000 on trade in plus we paid 300 hundred with the car we keep it less than two weeks and canceled the trade now they won't do anything about it they are a bunch of crooks go to asheboro nissan if you want a good deal stay away from this place they will lie straight to your face and then laugh at you reidsville nissan is a sorry company.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Jennifer Lopez on 6/5/2017 at 5:13 PM. Helped by Michael Allen.

Michael was very friendly, and knew how to explain everything so thoroughly and with patience! He demonstrated great customer service! Will certainly recommend him to friends and family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By cwinter on 6/7/2017 at 5:04 PM.

Jonathan was great and very helpful! He went above & beyond to ensure that everything went well & that I was happy with my new purchase! He answered every question we had and was very respectful and professional!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Wonderful customer service

By Nissandriverjosh on 5/29/2017 at 6:06 AM. Helped by Scottie.

I'm sincerely grateful for Austin and reidsville nissan they help me and my mom to get in our new car with no problems, very helpful ,kind and respectful. Great people we will continue to keep referring other customers to them. Austin has very perfessionalism about himself and very good at what he does.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Only Giving Austin A 5 Star Cause...

By Mindyandjonscott on 5/25/2017 at 9:41 PM.

I am.only giving Austin a 5 star rating cause it will not let me give him a 10 star rating He is a very well mannerd and well spoken young man He is highly recommended for any car buying needs I went in on a Friday to buy a car he was very helpful not the typical pushy salesman If I had a question he knew the answer and if not he quickly found out I was confused as to what I wanted He was knowledgeable on all the cars and trucks I finally found what I wanted to test drive and to make a long story short I drove it home that night little did I know my husband would like my choice so much we went back the following Friday to buy something else and Austin is the first person I wanted to speak with knowing he had my best interest at heart and purchased another new car I have stopped in several times since our purchase and no matter where Austin is if he see us he always speaks and ask how things are going and if anything he can do to help I have only great things to say about Austin he's definitely a one of a kind ********** there is my 10 stars

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience -Robert Roberts

By Goheels76 on 5/22/2017 at 8:51 PM.

No matter what Robert went above and beyond. He sent pictures through text and even met me in VA to let me sign the paperwork. This was an overall great experience. I was never pressured to buy anything and he made sure I received everything I wanted in a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

extremely helpful!

By Cassidy Donathan on 4/25/2017 at 9:03 PM.

Austin was great and very helpful since we were first time buyers, we will definitely come back when it's time for a new vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By LarryS22 on 5/8/2017 at 1:03 PM.

What a great group of people!! My salesman Austin (Lane) Dixon did so much and went out of his way so many times to help me. That made me feel so nice, made me feel like I was more than just a customer..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By QuianaMock on 5/7/2017 at 5:14 PM. Helped by Carrie Evans, Brooke Joyce.

Harlan Moore was an awesome salesman. He was very attentive to what me and my boyfriend were looking for. He was knowledgeable in all areas related to the car buying process. He made us feel comfortable the entire time we were there and boy were we there a long time (at no fault to anyone as we ended up buying two cars!). Harlan's customer service could not have been better! we absolutely love our cars and would recommend anyone interested in buying to check them out. Also, Carrie Evans was the reason we ended up at their location due to her excellent customer service via phone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By JESSICASTEVENS044 on 5/7/2017 at 11:05 AM. Helped by Michael Allen.

My salesman, Michael Allen was so patient in helping me find the right car for me! It was a wonderful car buying experience. He was very kind and courteous. Love my new 2017 Sentra! Car was all cleaned up and ready to roll as soon as I finished my paperwork as well! It was very quick and they got me on my way fast!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!

By Angel thomas on 5/5/2017 at 8:37 PM.

Really nice people and they did a great job getting me in the new car I love it so much they are the best around !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my car and the service I received!

By brandysmith95 on 5/5/2017 at 1:03 PM.

My experience of buying a new car was great at Reidsville Nissan! Austin was professional and friendly and worked hard to ensure we were pleased with our purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was great, and a pleasure to work with!

By Heily R on 5/4/2017 at 8:30 PM.

The people I worked with were great, friendly and a pleasure to work with! I would consider this dealer to anyone who is in the market. Thank you for all y all help with everything

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service, above & beyond expectations!

By GiGi2017 on 5/5/2017 at 12:35 AM.

Third car I have purchased from Reidsville Nissan. My Salesman sought out exactly what I wanted & needed. Car & paperwork was delivered to me at my convience, never had to haggle or take timeout to go the dealership. Austin was very knowledgeable of the vehicle & the other products offered. I'll recommend him & the dealership to everyone I know!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Vega2017 on 5/3/2017 at 4:49 PM.

Kayla has been super helpfull in matching me with my car. Kayla and the Nissan team have treated me and my car to excellent service definitely recommend Kayla for anyone looking for a new vehicle, even if you don't know what you want yet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By Jonathan Scott on 5/2/2017 at 7:06 PM.

Great customer service. I didn't feel pressured to buy anything. Any questions I had were answered. I was so satisfied with this location I went back the very next week and bought a 2nd vehicle for my wife. They really make you feel as part of the family with out trying to Rip you off prices are very competitive as well.

I would recommend this dealer.