Dealer 2-Year Rating

Overall Rating

3.8 / 5
Customer Service
3.9  
Friendliness
3.9  
Overall Experience
3.9  
Price
4  
Quality of Work
3.9  
Service
1  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Below Average!

By Carl Thornhill on 6/30/2017 at 12:33 PM. Helped by Joe Patterson.

Some Cadillac franchises are dealers and some are stealers! This dealership is one I would steer clear of! Watch out for Joe Patterson!!! Joe tried to intimidate us and sell us something we didn't want.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great customer service

By Cory7434 on 4/25/2017 at 11:59 PM. Helped by Don Holthe.

Don was able to find the car I wanted,and get me into it very close to my budget. I am a 2x owner of a Cadillac Escalade, and I must say it is one of the best SUV's out there!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Buy a car from Don; DO NOT return for anything else.

By HappyCaddyGuy on 3/4/2017 at 9:00 PM.

Bought a car from Don Holthe - A+. Brought my brand new car in for an issue - Service - F. The service team is incompetent, unprofessional, and is generally horrible with customer service. Will never return, and advise you to do the same.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Cadillac dealer in OC/LA

By HappyCaddyGuy on 1/15/2017 at 7:23 PM. Helped by Don Holthe.

Had a great experience here! After shopping around at every Caddy dealer in OC and a few in the LA area, Renick rose above the rest right away. Don Holthe quoted me a great price on my car that no one else could come close to beating - one competitor said he didn't believe that they would sell the car at that price! Don got me the price I wanted on my trade with no hassle or haggling. The transaction was smooth and professional. Best car buying experience I've ever had and I've bought a ton of cars. Bottom line - go to Renick and ask for Don!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy to work with

By Caddy guy on 11/23/2016 at 7:49 PM. Helped by Don.

Second car that I have leased from them and both times have had a great experience. Would recommend them for any of your Cadillac needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience on new Cadillac CTS V Sport

By Dennis on 4/6/2016 at 10:01 PM. Helped by Don Holthe, Morton in finance.

I dealt with Don Holthe in leasing a new CTS V Sport.. After dealing with a number of salespeople at other dealers, it was refreshing to encounter Don. He was efficient, knowledgeable and respectful. I would highly recommend him and Renick Cadillac.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional Hassle Free Service

By Ryan on 4/5/2016 at 12:02 AM. Helped by Don Holte.

4/4/2016 I recently purchased a pre-owned Cadillac CTS and must say that it was an amazingly pleasant and smooth process, which was not what I was expecting. Don Holte is both extremely knowledgeable, professional and patient. If you want to be treated professionally without the hassle and hussle usually associated with this process... go here and ask for Don.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extraordinary Service, I Love My New Cadillac!

By WendyB. on 11/21/2015 at 7:03 PM. Helped by Don Holthe and Chris in Finance.

If you're looking for a new car, I highly recommend calling Don Holthe at Renick Cadillac. He worked closely with me to get EXACTLY what I wanted and was able to negotiate a price within my budget. I could not be more happy with my selection! This is my first Cadillac, but it likely won't be my last. I look forward to doing business with Don at Renick for many years to come. Five stars for thoughtfulness and presentation too! When I arrived to pick up my black SRX, (which had just been completely detailed) Don had it waiting for me on the showroom floor. Very impressive!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesmen and Finance lady

By HoneyFranke on 3/24/2015 at 8:17 PM. Helped by Don Holthe and the gal from the finacne office.

Don Holthe is one of the nicest salesmen I have met in a very long time. Not only is he extremely friendly, but very knowledgeable, and very capable of selling any type car. I would recommend him to anyone I know that is interested in buying a new or used car, I bought a STS Sedan from him and lover every minute of it. It is a dream to drive. Any thing I need to know Don is available to answer all of my questions. I loved working with him and the gal from the finance office. they made buying a new car very enjoyable. I recommend Renick Cadillac very highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Don is the go to Associate if your looking for a specific ca

By Michael Walter on 11/23/2014 at 8:15 PM. Helped by Don Holthe.

Don Holthe, exceeded my expectations, Again! This is the second car we've purchased from him and it won't be the last. The honesty and integrity from the whole team at Renick was a complete breath of fresh air. I will definitely buy again from this dealer. Thanks again Don,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Internet Sales Department

By Cwin on 10/7/2014 at 7:24 PM. Helped by Don Holthe.

Our purchase of the 2014 Cadillac ATS at Renick must have been by the far the most pleasant experience with car salesmen in history. We traveled all the way from San Francisco to do business with Renick and it was all worth it. Don Holthe, the internet sales manager, was extremely helpful and delivered exceptional customer service. Who knew that buying new cars over the internet could be this easy. And I'm not talking about using those new car websites like TrueCar. The pricing and service was way better than that. Nothing beats dealing directly with the dealership. At least that is the case when Don Holthe and Renick is who you're dealing with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Don made our car buying experience so very smooth and...

By devkr on 3/18/2014 at 8:30 PM. Helped by don Holthe.

Don made our car buying experience so very smooth and stress free. It was wonderful to see the whole process move seamlessly and we were in and out with the car. We are very happy and satisfied to see such good and honest service in this day and age

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Family owned dealer,received great service their. They...

By cl95tp on 1/29/2014 at 9:15 PM. Helped by Don Holthe, Art Gonzalez.

Family owned dealer,received great service their. They treated me like family. Highly recommend to everyone, financing was great they are there to help the customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I leased my CTS from Don Holthe in the Internet...

By kmauerhan on 4/13/2011 at 10:39 PM. Helped by Don Holthe.

I leased my CTS from Don Holthe in the Internet Department at Renick Cadillac. Don was extremely knowledgeable about all the Cadillac vehicles making our choice easy. He got us a fantastic deal on our lease and made the entire process effortless. He followed up with a complete demonstration on use of all the features and we left with a total feeling of confidence. I have never had a car buying experience this fun and easy before. Thanks Don!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I worked with Debbra Pound at Renick Cadillac. I have...

By Johnny1234 on 1/27/2010 at 11:05 PM. Helped by Debbra Pound.

I worked with Debbra Pound at Renick Cadillac. I have never been happier. Everything promised was delivered. I would 100% tell everyone to ask for her in the Internet Department. She was professional, called me back, had my financing done before I arrived. Just a true good experience.

I would recommend this dealer.