Dealer Reviews

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Overall Rating

5.0  

5   Overall Experience

Oil and filter change

By bILLb on 6/4/2015 at 1:54 PM. Helped by Service Rep. (very curteous).

I finally found time to get an oil and filter change for my 2011 Regal and made an appointment for Wednesday June 3rd at 2;30. I should have waited for one day. When I got home there was US Mail from Rice with a $10 discount for oil and filter and this morning I got the same in an e-mail to me. I could have saved $10.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought an Enclave last fall from Rice and we couldn't...

By bmboomer on 4/23/2013 at 12:32 PM. Helped by Randy Rogers.

Bought an Enclave last fall from Rice and we couldn't have had a better car buying experiance. The salesman was very pleasant, the staff was helpful. The whole process was very easy and accomidating. I would defenately reccomend this dealer and salesman to anyone looking to purchase a vehicle in the future

I would recommend this dealer.

Overall Rating

2.3  

2   Customer Service
3   Friendliness
2   Overall Experience

The Delco "Theftlock" radio on my wife's 2001 GMC Jimmy...

By james powers on 11/17/2010 at 2:32 AM. Helped by do not remember - white guy, maybe 30.

The Delco "Theftlock" radio on my wife's 2001 GMC Jimmy was locked and "inop" due to an improper code being input too many times. The dealership looked at the radio free of charge and rendered a prognosis that it could NOT be fixed. They offered to replace it for $500.00. I then went to Beaty Chevrolet. They also examined the radio and could not fix it. There was no charge. But they advised me to drive the vehicle for at least 40 miles and bring it back to be reset. Their advice was right-on, but I reset it myself following instructions I had "Googled" on the internet. The GM idea may be O.K.???, but the trouble an owner must endure to get it fixed (or not) is asinine at best!

I would not recommend this dealer.