Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
2.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ian was a great salesman.

By Carlos.Parks on 5/25/2018 at 9:28 PM.

I was thoroughly pleased with my experience at Rice Toyota. The sales staff were great and they put in me into a car I didn't even know existed but I love it. Ian Gray did a good job of making sure my wife and I were comfortable as did the rest of the staff. I was so impressed by Rice Toyota, that I filled out an application.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By amartis1 on 5/16/2018 at 5:08 PM. Helped by Charles Foster.

It was an absolute pleasure to do business with such a professional salesman. He made it so smooth and stress free. He took the time to educate me on how he vehicle and answered all my questions. He was very knowledgeable and his enthusiasm showed. He likes what he does.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I WOULD RECOMMEND FAMILY AND FRIENDS

By Lisha on 5/14/2018 at 9:13 PM.

Ian was very helpful. I let him know what I wanted in a car and what my dream car was. He was able to give me several options to choose from. When I arrived he had already pick out a few different options for me based on what I told him I was looking for. Which made my experience quick and painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Great Experience

By TSellars on 5/14/2018 at 4:50 PM. Helped by Chris Johnston.

Rice gave me such warm fuzzies! Ian, Andy, and Chris were so nice and helpful. They made my Rice experience one I will not forget!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding splendid service & care to detail

By Bsmith on 5/5/2018 at 12:58 AM. Helped by Terrence Smith.

I was very pleased with my overall experience with the dealership. The cleanliness, friendly employees, and over all detail and knowledge of products. I couldn't of found a better car choice without the help of Terrence Smith and the Rice Toyota family. Thank you a bunch

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Toyota Corolla LE

By Babydoll on 5/4/2018 at 9:26 PM. Helped by Ricardo.

This dealership is so awesome n stayed hanging withbme to get me the best deal of what I wanted n could afford! Kudos to them n priding them for my Barcelona red Toyota that I love!!!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Buying a new car

By Bonnieparson1 on 5/1/2018 at 2:02 PM.

As pleasant as it could be when buying a new car..which is most often unpleasant. I ended up getting a new Rav 4 and like it so far..Got what I wanted for the trade.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond!!!

By emcies on 4/30/2018 at 11:56 PM. Helped by Charles Foster.

Awesome team, everything well explained, no surprises, great experience! I did a lot of research and they came with best price and service... Best Toyota Dealer of the TRIAD!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wooooo!

By Happy camper on 4/30/2018 at 10:45 PM.

After a year of hunting and shopping around I finally found a car I love as much as my old car! Ian and everyone we worked with was wonderful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Focused Support

By davawatson on 4/23/2018 at 5:30 PM. Helped by The nice gentleman who delivered my car to my house was so kind and thoughtful. I cannot remember his name unfortunately..

I came in initially to browse. Terrence Smith showed me what I asked to see then showed me several additional options. I found the car and the deal that I was looking for so I purchased right on the spot. He was focused on what I was saying which meant that he was actively listening. That goes along way with me. Great experience working with Terrence.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By LaKeisha on 4/22/2018 at 10:34 PM.

I had a wonderful experience purchasing a used car for my daughter. Ian Gray was great to work with and made the best use of my time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience

By AParker on 4/22/2018 at 2:24 AM. Helped by Terrence Smith.

Today has been awesome. I purchased two camrys today and everyone was so nice. They are great and I would recommend to others to come.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Smooth sailing

By Beth on 4/19/2018 at 5:10 PM.

I had a wonderful experience with Ian Gray when recently purchasing my 2018 Corolla! He is so kind and easy to work with! Also extremely patient when trying to find me the best deal! Had a wonderful experience and was treated with total respect and consideration from all members of the team! Thank you again Rice Toyota and Ian Gray!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great New Car Experience!

By Gigi3 on 4/17/2018 at 1:41 AM.

The employees at Rice Toyota were awesome in working with me and helping me with the purchase of my new vehicle. Ian Gray worked with me and answered any questions I had during the process. He was so helpful and considerate. I would definitely recommend Ian Gray and Rice Toyota!

I would recommend this dealer.

Overall Rating

2.3  

1   Customer Service
4   Friendliness
2   Overall Experience
2   Price

What does appointment mean to Rice Toyota?

By DISapointed on 4/15/2018 at 8:25 PM.

I have been a loyal and satisfied customer of Rice Toyota since 2004 until recently. I made an appointment to have maintenance service and to purchase a new set of tires on Thursday of last week. My appointment was for 10:15. When I arrived at the correct time, I was told it would be 3 to 4 hours, I had planned to wait on the car. I asked why so long to put on some tires and was told because of the tire sale there were lots of people in front of me. I said, no I made an appointment, again I was told there were so many people in front of me because of the tire sale. Needless to say after much discussion over what an appointment was, I left the dealership and purchased my tires elsewhere and they were installed in 30 minutes with no appointment. I asked the service clerk to please note on my records why I was leaving and purchasing my tires elsewhere. Over the next couple of days I received 3 calls saying I had missed an appointment and they would gladly reschedule for me. I would suggest Rice Toyota hire a few more mechanics and less call center people. Also when a person makes an appointment don't give someone his time slot. Not sure I will go back to Rice even though I had been happy with them for years. There is too little personal touch and too much relying on computers.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By bmboles on 4/15/2018 at 8:21 PM.

The staff was friendly and easy to work with. They made purchasing a car easy. Justin was so kind, patient, and friendly. Enjoyed this experience and would purchase from Rice Toyota again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience I’ve ever had purchasing a new vehicle!

By Tonya Murray on 4/3/2018 at 11:50 PM.

Over the past 20+ years, I have purchased over 10 new vehicles. My experience with Rice Toyota was by far the best I’ve ever had while purchasing a new car!! Ian Gray was a great sales expert with zero sales pressure. I HIGHLY recommend Rice Toyota! Love my new 4Runner!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience!

By Rcobb on 4/3/2018 at 11:15 PM.

Just as your ad says “We Treat You Right”! This was a truly seamless way to purchase a vehicle. I had minimal time to deal with buying a vehicle, but Justin Sola understood this and communicated mostly with me via text messaging. To me he was willing to work with me however he could. This was greatly appreciated! Had he not done this, I’m satisfied I wouldn’t have had time to make this purchase. Not once did he push a sell on me, but wanted me to make the decision that was right for me! Would definitely recommend Rice Toyota and Justin Sola to anyone. Oddly enough he didn’t carry the normal salesman persona, but acted as if he truly wanted to assist in whatever you needed! Every sales person can learn from his style. Very personable and helpful. Go by and try this buying experience for yourself. They were good to their word. They “Treated Me Right”! Ronald Cobb

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car experience at Rice Toyota

By Ashley Covington on 4/3/2018 at 8:58 PM.

Excellent customer service and knowledgeable salesperson. Helped me before coming to dealership and got the process moving. I told them what I wanted and was able to get it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience

By Gloverle on 3/31/2018 at 5:22 PM.

Justin Sola and the rest of the Rice Toyota team made this the easiest and best car buying experience ever. They asked what I wanted and delivered! We came on a busy day and were taken care of and felt like we were not just another deal. I highly recommend Justin and Rice Toyota!

I would recommend this dealer.