Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.4  

5   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Used auto purchase

By Rjtur on 1/16/2019 at 2:44 PM. Helped by Mark Lowery.

The dealer is about move to a new location so there should be a better consumer experience. I particularly liked that the used car sale was conducted from the new sales department... Hopefully that won't change. The salesperson was very professional and friendly. One negative is that the car was not well cleaned and vacuumed. The detail shop needs to step up their game.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Helpful

By BR on 1/7/2019 at 3:40 PM. Helped by Coach.

Came to service my Honda. My advisor was Coach, he was very upfront and got me in and out. Excellent service. Thanks again for the fast and detailed service..

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Michael “ Eddie is the BEST

By Tlmillion on 1/2/2019 at 7:04 PM. Helped by Michael.

This dealership is very family oriented and Micheal treated me like family. He was very helpful curtious and informative. I made sure that knew everything about the features on my CRV before leaving the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Savannah in Service is the BEST!!

By adamgs351 on 12/19/2018 at 10:21 PM. Helped by Savannah.

I had the utmost pleasure of dealing with Savannah in the service department, and my experience was outstanding!! She is very knowledgeable and professional!! She understood the time frame for the scope of work and got me in and out with the ease!! She should be promoted and the very least praised for her customer service and very best professionalism in the workplace!! Would recommend her to all of my friends and family!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Games and Lies

By Red on 12/14/2018 at 3:48 PM. Helped by Andre, Strickland, Alex and Cody.

My daughter was approved for a vehicle on 11/15/2018. She’s been driving the vehicle since the 15 and now it’s the 15 of December and they are asking her to return the vehicle because they couldn’t get her approved. Everyone from the salesman to the sales manager to the finance manager to the general manager. She did a trade in and they are attempting to give her a paper plate which is totally unacceptable. A bunch of unprofessional people.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very family oriented dealership

By cargurus121 on 11/7/2018 at 10:35 PM. Helped by Julien.

Highly recommended. Julien was wonderful and very helpful He made the entire process of buying very easy, I was treated with respect and no pushing or any corporate cultured vibes you get here. Recommended for everyone who wants a family dealer experience

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buy from Eddie

By ThatBeardedGuy on 9/27/2018 at 5:30 AM. Helped by Michael "Eddie" Cassel.

Michael "Eddie" Cassel was a great salesman in my recent experience at Richard's Honda. He was genuine, polite, funny, and great to deal with. Got a great deal on exactly the kind of vehicle I was looking for and was thoroughly satisfied with the entire process that's usually such as hassle. If you're looking for a car, definitely consider Richard's Honda and as for Eddie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!!

By Jman on 7/7/2018 at 11:52 PM. Helped by Steve garic.

So as the youngest part of the siblings I got big brother mode today with my sis getting her a Honda 18 Civic got the color, note, car she wanted other dealership @tigerhonda said they couldn't get her the car and color that she wanted so as many contacts in the dealership world I helped her get her car at my previous job at Richards Honda I called them and Mr Steve got right on it I told her what she wanted and what was quoted at previous dealership they treated her like family and gave her the #warmandfuzzyfeeling and got the car and color she wanted that @tigerhonda said they couldn't get her an any dealership ( there own words ) All that to say thank you Richards Honda for continuing to take care of your Honda customers like family and I'm happy Martha Marchan got what she wanted and that she told me that " I'm amazing " 🤣🤣🤣🤣

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A STELLAR DEALERSHIP

By Saddened customer on 8/16/2017 at 3:17 PM. Helped by Mark L..

After a disappointing experience with Premier Honda in new Orleans, we drove an hour and a half to Richards Honda. They ARE EXCELLENT! !!!we couldn't be happier! They made it easy, worked with us, it was the most pleasant car buying experience we've EVER HAD. Ask for saleseman Mark L. !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By Hondagirl on 3/10/2017 at 10:48 PM. Helped by Billie Jean George.

The website is great and was the hook for me. I had done some online research and knew more or less what I wanted but had never purchased a car entirely on my own before. So I asked for a woman salesperson and was referred to the perfect match for me--an experienced salesperson who was knowledgeable and patient with my myriad questions. And who reminded me that Richards Honda is one of the oldest if not oldest dealership in Baton Rouge and has a reputation to sustain. Confidence and trust is so important to me. I would highly recommend this dealership and Billie Jean George as a salesperson. It was well worth the decision to travel 2 hours from my hometown to Baton Rouge for the purchase of the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Tashell12 on 2/28/2017 at 4:22 PM. Helped by Trene.

My time at Honda was great and.Trene made sure that I had everything I needed and everything was done correctly. She was a great help.0

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service and Good Quality

By MargSmith17 on 2/27/2017 at 3:10 PM. Helped by Carva Henley.

Carva was very friendly and attentive. Great customer service. He made sure we got what we needed at the price range we wanted!!! Thanks Honda👍🏽👍🏽👍🏽

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Mal123 on 2/22/2017 at 3:03 PM. Helped by Carva Henley.

Best car buying experience very helpful salesman this is my 3rd Honda I will buy again my car dealer mr Carva Henley he was very helpful with car deal

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Gcrochet on 2/21/2017 at 1:33 AM. Helped by Billy Jean George and Jessica Mitchell.

My sales rep, Billy Jean George, worked very hard to find the vehicle that I wanted. She was both professional and personable. Jessica Mitchell all was very professional and personable in handling the necessary paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people working there. Always professional.

By Jonaymond88 on 2/18/2017 at 10:42 PM. Helped by Carva..

Carva helped me through a two day process to make sure i was happy with the vehicle i purchased. Called emailed stayed in touch before and after the sale. Just a great salesman

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Blessing

By Destiney on 2/20/2017 at 5:41 PM. Helped by Trene.

I consider my deal as a blessing with the help of Mrs. Trene & others nothing in my deal was left undone, I thank God for her hard work & consideration, I would also like to thank the team for helping me in many ways possible one thing for sure with God anything is possible & thank you all from the bottom of my heart for helping me finance my vehicle you are greatly appreciated ??

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car buying experience I've ever had.

By David11 on 2/18/2017 at 3:43 PM. Helped by Billy Jean.

Billy Jean was very helpful. All of our questions were answered before the purchase and the purchase was made in an easy low pressure environment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Car Buying Experience

By New Car on 2/17/2017 at 8:10 PM. Helped by Billie Jean George, Mr. Henley, Mr. Charles Strickland and Ms. Jessica.

Ms. Billie Jean George and the entire Richards Honda family made my buying a car experience the best ever. Those guys are great at what they do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and great

By Maemae3344 on 2/13/2017 at 9:34 PM. Helped by Ken DeCook.

I really liked my experience because everyone was so friendly and they explained everything to me. He listened to what I wanted and didn't want and help my make the best decision for the long run!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient and professional

By Cy on 2/9/2017 at 8:44 PM. Helped by Ken Decook.

Everything about my experience at Richards Honda was efficient and professional. My salesperson was pleasant and knowledgeable and even the paperwork was done quickly and orderly. My highest recommendation to Richards Honda.

I would recommend this dealer.