Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Service Department

By egarcia on 1/16/2019 at 11:22 PM. Helped by Tony Pereira.

The service department always comes through. My rep was Anthony Pereira and he is always great to deal with. He comes theough with great customer service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service!

By canelo326 on 1/15/2019 at 1:21 AM. Helped by Don’t remember names.

Was there for oil change and tire rotation and was in and out in an hour. The only concern I have is that I was asked by a salesperson if I was there for service and then asked me what car I had. When I told him it is a leased 2018 Honda CRV, then it’s new and no need to hound me about chdnging it. I just hope this dealer doesn’t turn like the previous one I used to go where the salespeople would drive you crazy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By Olga on 1/12/2019 at 12:56 PM.

I have been carrying my car for several years to change oil, good price and Andres Diaz is kind and explains in great detail. I loved the service he gave me. I recommend it!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease

By Cutezeegrlcookie on 1/12/2019 at 4:06 AM. Helped by The main manager in the front desk was excellent. I cannot recall his name.

EXCELLENT EXCELLENT EXCELLENT!!! Frank was my guy and he went above and beyond along with Steve and Dario!!!! I would recommend as will definitely be coming back!!!! They’ve gained a loyal client.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Car Service

By Cacvirgo on 1/4/2019 at 2:45 AM.

Service was great , but the waiting is bit too much, however, was a great experience, service advisor was very nice and explained everything to me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The BEST EXPERIENCE

By MD72! on 1/6/2019 at 12:52 AM.

This is my second purchase from Rick Case AND with the SAME salesman Shaher! Just as the first time, the experience was awesome once again!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Civic 2019

By Civic19 on 1/5/2019 at 7:28 PM.

Luis was a pleasure to work with. Fast no hassle service, very courteous and to the point. Luis showed interest in perform his job with professionalism and care.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome, quick and easygoing

By Kestr021 on 1/3/2019 at 9:35 PM.

Rafael helped us with all of our needs. It was easy, fast and painless in every way! He really did all he could for us and then Dario made the finance portion very understandable and fast.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Go Frankie Go!

By Michelle K on 12/30/2018 at 1:52 AM. Helped by Ted Lesko.

Frankie Parlante, my salesman; Roger Dodger Maitland, sales manager, and Ted Lesko, the finance manager, were excellent! The dealership was packed with end of year shoppers and these 3 went above and beyond to make deal happen. Frankie showed me every feature of my new SUV and made sure my new car was ready to go. Highly recommend these guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wow, I didn’t lift a finger!

By Boogie1129 on 12/28/2018 at 3:42 PM.

This was possibly the BEST car buying experience of my adult life.... Everything was done for me and I got the best possible deal with the best possible car! Thanks Rick Honda!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Excellent service

By Popcorn1 on 12/27/2018 at 10:16 PM.

Me. Dorcely was friendly. He waited on me quickly after arriving. The wait was 2 hours but not longer than I have waited previously. Overall,the service was excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

100% recomendado

By Artore on 12/25/2018 at 5:17 PM.

Excelente atención personalizada, muy amable y amistosa, mi familia y yo estamos complacidos por su profesionalismo. Recomendamos 100% a Fabiola Sotomayor como asesor de compras. 👍🏼👏🏼👏🏼👏🏼💯

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rk from davie

By Rk from davie on 12/21/2018 at 9:42 PM. Helped by Danny guerrero.

Very happy with both my new honda civic and Rick case honda. Am recomminding them. To family and friends. Plan to be with honda for years to come.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Speed of service.

By tpiatyszek on 12/22/2018 at 8:34 PM. Helped by Duane Malcolm.

I have never had a problem with my cat fixed in 6 minutes. That’s six minutes from the time the service manager took my car keys to the return of the fixed vehicle. The problem was minor (gear shifter button) but there was no waiting.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By Plutto1954 on 12/15/2018 at 6:19 PM. Helped by Tony Pereira.

The employees are very nice and reliable. The environment is wonderful. Kudos to RAFAEL DAVILA - Sales, he is best salesman I have ever dealt with!!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good

By Honda on 12/17/2018 at 2:11 AM. Helped by Tim Alexander.

Tim, sales consultant gave us an excelent service, and made the process very easy. I would recomend him, and in the near future i would request him for our next car. Thank you Tim Alexander

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Experience eas great and in a timely manner.

By Marie Boswell on 12/14/2018 at 4:45 PM. Helped by Duane Malcolm.

Issue resolved in a timely manner. Technician ensured I was kept updated on the service being done and provided concise explanation of the service being conducted.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pilot

By nen62 on 12/13/2018 at 5:32 PM.

No complaints with service. Little disappointed with the extended warranty, when purchased, I was told that it would cover bumper to bumper for the term of the policy. The cover seems to be on the outside of the car, console wasn’t covered. Not purchasing the product again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great First Service

By Sundazed on 12/11/2018 at 5:48 PM. Helped by Duane Malcolm.

My first time getting service. Great service and Service writer was wonderful Duane Malcolm. He explained everything and even helped me with my auto locks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything was good

By Javier on 12/10/2018 at 2:55 AM. Helped by Danny.

Danny help me to get all my job done fast and good , he help me to choose the right labor for my car , thank you so much Danny for your patience.

I would recommend this dealer.