Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.4  
Overall Experience
4.2  
Price
4.3  
Quality of Work
4.3  
Service
3.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice

By Cizmi1-xetfaq-bUrre on 1/18/2019 at 9:45 PM.

Excelente atención. El Sr Frank ha sido siempre el vendedor cuando he comprado carros en Kia. Una persona muy agradable y profesional. Siempre me ayudó y orientó. Estoy segura que si tuviese que volver no dudaría en buscarlo a él.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By sr2234 on 1/11/2019 at 3:24 AM. Helped by Ed Goldberg.

The staff was so nice and funny. Christian Maidana was welcoming and warming as he helped us out get a great car with a great deal.

I would recommend this dealer.

Overall Rating

2.4  

3   Customer Service
3   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Longest worse service ever

By Ana2019 on 1/4/2019 at 7:12 PM. Helped by Not sure.

I’m typing this as I’m sitting in the waiting area for 3 hours and 15 minutes !!!!! This is ridiculous!! I had an OIL CHANGE appointment at 11 , is now 2:15 and I’m still waiting !!! The person in the front keep saying is almost done!!! How long does it take for an oil change?????? Worst service ever !!!!

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Quinn Arellano

By Jwells on 1/3/2019 at 8:41 PM.

He provided exceptional service and truly made the experience a very good one. My wife and I didn't feel pressured or rushed and when we had an issue shortly after purchasing the vehicle Quinn made sure that a resolution was found. I will purchase another vehicle from him in due season.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealer/Great Prices/Great People

By Machete029 on 1/2/2019 at 10:58 PM.

Frank Martinez was our sales rep. He's the man. He made our transition from our 2015 Sedona to our new 2018 Sedona simple and sweet. He also showed us the 2019 models while we were there but helped us focus on the 2018's that were reduced to clear them out. Like I said Frank Martinez is the man. Mincey from Hialeah

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Frank Martinez is great!

By Wendy on 12/27/2018 at 9:43 PM.

We came to Rick Case Kia and was so lucky to get Frank Martinez as our salesman. He made the whole experience so pleasurable. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trade in my car

By Rick on 12/15/2018 at 7:50 PM.

I came to get my oil change and ran into Jerry (probably your best sales man) And he helped me get an up grade from what I was driving and helped me get the deal I was looking for he's great !! Thanks Jerry.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Price

Decepcionado como cliente!

By efarra on 12/7/2018 at 2:47 PM.

Quisieron hacerme un "deal" metiendome un carro de $29.000 por 75 cuotas de $530 , esto es realmente un buen negocio para un cliente que les ha comprado 4 carros? Deberian tratar mejor a sus clientes y no proponer este tipo de negocios.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kia Sunrise Florida Sawgrass

By Robinaugust on 12/7/2018 at 12:16 PM.

Awesome dealing with Carol Cal I would definitely recommend Carol answered all questions .test drives only two. But 2017 Kia forte was the one .price was write Thank you. 😎😎😎

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Peace of mind with the warranty!

By Cargal on 12/1/2018 at 6:01 AM.

Quinn helped our family throughout this process, he communicated throughout the entire day. We felt that he was knowledgeable and on the ball. Great product, great company and great staff. Ask for Quinn, you won't be disappointed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy process

By Paula2326 on 11/30/2018 at 3:22 PM.

Was very satisfied with the friendliness and professionalism with which the purchase of my vehicle went. They worked with me and my budget and were definitely not pushy at all. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quinn is Amazing

By 1234dp on 11/30/2018 at 2:47 PM.

Buying a car is not always the best experience. However Quinn at Rick Case Kia made the experience seamless. Quinn showed us a few cars and we decided on a Kia Sportage.. We never felt rushed and he was very knowledgeable about the small suv and we felt like we got a great deal! Thank you for changing our minds about the car buying experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

GR8 experience!!!

By Sandman2003 on 11/27/2018 at 12:10 AM.

Went here to look at cars, i bought a kia sportage from Quinn very knowledgeable sales person, great personality Go here ask for Quinn for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Look for a second car

By Newcar on 11/27/2018 at 12:07 AM.

Quinn knew This product was very helpful guide me to the car that would fit my daughter still in the market my daughter turned 16 five more months great guy to deal with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Javier Baigorria

By Alexis on 11/23/2018 at 5:46 PM.

Excellent customer service. Got us a great deal for very nice car for a set budget. Very polite and friendly to me and my family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpectedly effortless and painless.

By Chargerbarbie on 11/23/2018 at 7:00 PM.

Quinn Arellano made the experience unexpectedly pain free and effortless. A true Gentleman and outstanding representative of your dealership. Love my new vehicle! Thanks, Barbara

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By 6398haemh on 11/9/2018 at 6:24 PM.

We bough a Kia Forte and between Frank and Jamal they make us feel like we are in family dealership. Thank you both. For sure we coming back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By mrsthang68 on 11/7/2018 at 1:05 PM.

Sales person Houssine Belghmi goes above and be on love his customer service skills and he made the deal happen. Always go back to him. Great person to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

RICK CASE KIA

By mztaras1985 on 11/6/2018 at 4:36 PM.

I purchased a new 2019 Kia Optima!!! QUINN helped me!! He is excellent. He made sure I got the vehicle at an affordable price. He was so nice and easy to talk to. Whenever you decide to buy a car, ASK for Quinn. Kia rocks 💙💙💙💙

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was wonderful

By Alice on 11/1/2018 at 2:30 PM.

I went and everything was ready for me and we were out in 45 minutes great job will definitely be back For another car thank you so much

I would recommend this dealer.