Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and friendly service

By Danielso on 7/23/2019 at 1:30 PM. Helped by Service department manager and Tim..

There has not been one time that I’ve been to Rick Collins for service where they were not friendly and concerned about my issues with my vehicles. I will continue to visit the service center the service and sales, overall great group of individuals working here.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I look forward to service at Rick Collins Toyota...

By Mary on 6/14/2019 at 2:58 AM. Helped by Tim, Penny, Ryan, Louis, Chris.

Rick Collins service department is very helpful and answers my questions with confidence. Ryan, Penny, and Tim make a super team! My van is always sparkling when the service is complete and I dont mind waiting in the well appointed lounge with treats and wifi. The shuttle service is very accommodating if I have to go to work while service is completed. I actually ended up buying a pre-owned Rav4 while getting an oil change last week and the service department knew history on the vehicle in more detail than Car Fax. Louis and Chris were a pleasure to deal with for sales- Honest and personable. This is a great dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 toyota rav 4 10,000 miles service.

By bearcat on 1/17/2019 at 1:30 AM. Helped by Donot know the person behind the service counter, but he did a nice job and with a smile and thank you..

Excellent service with a smile. Date for service was easy to set up . Very relaxing waiting room , and the popcorn and snacks were great. Thank you for a great job.

I would recommend this dealer.

Overall Rating

3.4  

4   Customer Service
4   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Problem not fixed

By Janet on 10/17/2018 at 5:07 AM. Helped by Do not know.

And had to go to a dealer in Jackson, Missippi. Wanted to get fixed before went on trip. Have not visited with wife about what they had to do.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent and Friendly service

By Iowa Steve on 10/10/2018 at 9:10 PM. Helped by Tim Voss for 10 years.

We have had our Toyota vehicles serviced at Rick Collins since we moved to the Siouxland area over 10 years ago. The high quality of the service there was one of the reasons we purchased our last vehicle from this dealership. Simply and clearly stated, we have always had excellent service there and the staff is friendly, honest, and courteous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible Sales and Service Dealership!

By Mike Neswick on 7/17/2018 at 6:20 PM. Helped by Brian Barto, Yanni Arvis.

The sales Manager worked with me to put me in exactly the right vehicle in my price range. He really went the extra distance to make sure it was the vehicle for me. The service is second to none! I will absolutely be back when it is time for another vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Jenny on 4/11/2018 at 10:42 AM. Helped by I don’t know names yet-but I will in time.

We recently moved to the Siouxland area and I was so sad to leave our last Toyota dealership because they were so friendly and had an excellent array of coffee and snacks but then when I went to Rick Collins I found the excellent same service and snacks! Staff is very friendly and knowledgeable. Their lounge is extremely comfortable and inviting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealership, front to back!

By Cal Lamprecht on 4/4/2018 at 11:32 PM. Helped by Tim Voss.

It's always a pleasure to stop in for service at Rick Collins Toyota. I teach Post Secondary Automotive Technology and I'm always impressed by their professionalism and quality of workmanship. All employees are friendly and helpful. This is also a great place to buy your next vehicle. I've gotten my last ten here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Richard Dandurand on 12/12/2017 at 4:22 PM. Helped by Not aware of the service dept employee names but they were amazing..

I thought the sales area was awesome but as time has gone by and I reached the service area for oil changes and just general new car warranty I fell into an awesome area of Rick Collins Toyota that I was very impressed with. The friendly greeting with a big smile when I arrived, the waiting area with the free drinks, popcorn, and rolls and bake goods along with a big screen TV and very comfortable seating made the wait so very relaxing. Service work was done quickly and to may surprise my car was washed and clean. My what an awesome experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service with a friendly smile!!!

By kboskay on 10/12/2017 at 12:05 AM. Helped by Tim Voss 5*, Brian Barto 5*, Penny McNight 5*.

I had our 4Runner serviced. Oil changed, filters replaced, tires rotated, etc. and they even wash it. They offer a waiting lounge for us that don't mind waiting, which offers fruit, donuts, crackers, popcorn, etc. along with an array of different coffees! Amazing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rick Collins Toyota is awesome

By 4runner on 8/1/2017 at 2:04 PM. Helped by Tim.

I had a tire light on and they got me right in, found the issue, repaired it and even washed my car!!! They have always been there to help and make time for me .... Love them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'll be back

By anonymous111 on 1/18/2016 at 7:24 PM. Helped by Rigo Gonzalez.

I had a good experience and I will definitely be back to purchase my wife a car before too long. Toyota is the way to go and these guys make it easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We bought multiple vehicles and will continue

By Hotrod69 on 1/18/2016 at 7:34 PM. Helped by Rigo, Ryan.

We have bought several vehicles new and used from Rick Collins Toyota/Scion. We drive from Idaho to do business and will be back when we are in need of our next vehicle. Rick, Ryan and all their staff have the upmost customer service in all aspects of the vehicle buying experience. Thanks, Rod and Nat

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff and dealership support

By Lmcluckie on 1/12/2016 at 11:10 PM. Helped by Rigo Gonzalez.

My 2016 4-Runner purchase has been a great one. I looked around Iowa for the best price for the 2016 and for my 2008 trade-in price. Rick Collins Toyota staff was able to provide me the best prices. Rigo and Ryan were supportive as I made my decision. I am grateful for the respectful services from Rigo and Ryan. Rigo located my vehicle and drove hours to obtain it. The dealership staff made the car purchase a great experience. The new 2016 is an excellent vehicle. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Customer Service

By Karlin Frederick on 7/22/2015 at 9:04 PM. Helped by Matt Collins, Ryan Collins.

I had the absolute best experience working with Matt Collins on the purchase of my Toyota Camry. I went to the dealership looking for a used car with low mileage and came home something way better! Matt let me test drive every vehicle that I was interested in. I had previously looked at a car that was the most amazing color, and Matt listened to every detail that I shared. While we were talking over which vehicle I liked better, he had another idea in mind…and it was an amazing one. He had a 2015 Camry with all the features and exact color I wanted. The level of customer service provided by Matt went above and beyond all of my expectations, and I am so happy with my purchase!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

review of toyota experience

By tracyandkev on 7/18/2015 at 1:01 AM. Helped by matt collins.

very friendly and professional staff. took care of all our concerns and needs. easy to work with. have been very good to work with on this purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a Toyota Corolla at Rick Collins Toyota - Sioux City

By robroysd on 5/26/2015 at 1:42 PM. Helped by Matthew Collins, Chris Schneiders.

I bought a Toyota Corolla from Rick Collins Toyota and had a wonderful experience going through the buying process. I live in Sioux Falls. I went to the local dealer and was not happy with my experience there. Matt Collins at Rick Collins was very helpful in quickly working with me to get the exact car I wanted with the configuration I had in mind. I am very happy that I went down to Sioux City to buy the car instead of the local dealer. I would absolutely recommend anyone buying Toyota's in the region to go with Rick Collins Toyota - Sioux City. Also want to thank Chris Schneiders (Finance dept) for taking time and going through and explaining each option for finance and what adds and changes would work for me. He made signing paperwork for the car - a good and calm process which I appreciate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Kimberlee D. on 4/3/2015 at 2:08 AM. Helped by Rigo Gonzalez.

I just purchased my second Toyota Camry from Rick Collins Toyota. I traded in my 2009 Camry which I still loved but Rigo Gonzalez my sales consultant was able to get me a good price for my trade in and got me into a 2015 Camry SE. I have always experienced great polite service at this dealership.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Freindly Service

By Matthew on 1/9/2015 at 9:07 PM. Helped by 2.

My 5 year old and I stopped in on a Saturday to look at trading vehicles. I had recently emailed the dealer and was promptly replied to. That made me decide to stop into the dealership and make a deal with Matt and his team. They have a friendly staff and help make the little ones content while we were waiting for them to get the vehicle ready for us to go home in. Would recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I researched a used car for my daughter on Cars.com and I...

By KristopherOmps on 3/13/2014 at 7:53 PM. Helped by Becky Pederson and Matthew Collins`.

I researched a used car for my daughter on Cars.com and I was extremely well taken care of by Matthew Collins from the moment I clicked the button for more info to the minute I drove off the lot in the car. Matthew was a superstar he stayed engaged, kept me informed, and communicated with me on my time in the way I wanted. The sales process was so easy and hassle free. They gave me great deal without haggling and games. Becky and Matt made the three hour drive to get the car totally worthwhile. I will be looking to Rick Collins Toyota first the next time I need a car.

I would recommend this dealer.