Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire needed to be fixed.

By Pookie on 10/9/2019 at 10:23 PM. Helped by Don’t remember. Sorry!.

We brought a tire in to be fixed. Ended up buying a new tire. We waited to get it changed out. All the people were super nice!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

QUICK AND EASY

By sharyf33 on 10/10/2019 at 7:13 PM. Helped by ROBBYN HICKS.

I DROPPED MY CAR OFF AND IT WAS READY VERY QUICKLY AND EVERYTHING WAS DONE WELL. THE PRICE WAS GOOD TOO BUY 3 GET ONE FOR FREE.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Gave me more on my trade than any other dealers offered....

By cmb921 on 10/8/2019 at 7:28 PM. Helped by John.

Gave me more on my trade than any other dealers offered. Love my new Toyota. Great purchase process. Very impressed they went over every gesture the new truck had and how to use all of the options before leaving the lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

The Service Department at Rick McGill was really great...

By Danny Thompson on 10/6/2019 at 6:04 PM. Helped by Robin Hicks and Gary Sergent.

The Service Department at Rick McGill was really great for working me in. I didn’t have a appointment but my 4Runner needed a oil change my Son was driving the vehicle and was home from college which was about 2 hours away I really appreciate that they worked me in and I will return to them for all of my services needed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Kevin on 10/5/2019 at 10:55 PM. Helped by Jeremy Williams , salesperson. Cannot remember managers name or financial persons name.

Pleasant & informative sales staff. Low pressure sales, not pushy at all, made buying a car an enjoyable experience! Financing staff was very pleasant & knowledgeable, which altogether made it easy to buy the vehicle we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service from Chuck

By 100419 auto on 10/4/2019 at 5:28 PM. Helped by Chuck Farhat.

Chuck knew the car we wanted and had it ready for us to lease. Great customer service from the financial dept. I am enjoying our new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

This is the 2nd vehicle we've purchased from Rick MaGill...

By Poppydoo on 10/4/2019 at 1:18 AM. Helped by Chris Dykes.

This is the 2nd vehicle we've purchased from Rick MaGill Airport Toyota. Chris worked with us to find the perfect car. He knew our situation and worked within our guidelines. Hopefully we won't need a car for a while, but if we do, we will surely return to Chris and Rick maGill

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Caring, Considerate People !!

By JABAS on 10/3/2019 at 4:03 PM. Helped by Shannon and his crew.

The service department has always treated me with MY desires and concerns at the top of their to do list for service. They have always been honest with me and have always kept me informed with the progress being made in my repair even when an unavoidable delay takes place. The prices are very reasonable compared to other places where the workmanship is not as good as at TOYOTA !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great as expected!

By dslagle1 on 10/2/2019 at 3:52 AM. Helped by Robin Hicks.

I always receive the best ever Customer Experience from Robin Hicks. She's always friendly, energetic, and explains what is best for my car & me. She has always serviced all three of my Camry's. I trust no other Service Advisor than Robin for my Cars. Thank You Rick McGill, for having such an Awesome Representative in Your Service Department! Sincerly, danny

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great customer service

By bhill on 10/1/2019 at 10:31 PM. Helped by Shannon Gilmore.

I was treated courteously; the staff quickly found the problem I had with my vehicle and fixed it while I waited. I was kept informed of the progress during my wait.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department

By Gretchen on 9/30/2019 at 1:01 PM. Helped by Don't know names.

Scheduled my appointment on line. Was seen promptly when I arrived. I was kept informed of work that needed to be done. Everyone I had contact with was professional and courteous. Great experience as always.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car

By coneal on 9/29/2019 at 2:02 AM. Helped by Reid O'neal.

Excellent, friendly, knowledgeable service. Did not take all day. Everyone was friendly, even those that were not directly involved with my sale. Great selection with different options.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman ever dealt with

By Greg on 9/28/2019 at 3:43 PM. Helped by Reid Oneal.

If you want a great experience buying a vehicle go to Rick McGill airport Toyota and see Reid Oneal, best no pressure buying experience ever not to mention the deal he gave me on my truck

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

McGill service

By Debby on 9/26/2019 at 9:49 PM. Helped by Robin.

We were on vacation when car problem happened. McGill service was great to check the 4 runner without appointment. Found the problem. They didn’t have the part but was willing to order, verified that we could travel with issues. Couldn’t have asked for nicer group

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales Person and diligent in helping get us into a car

By Carlotta on 9/23/2019 at 3:09 PM. Helped by Doug Hicks.

We had a great sales person so took time to help us get into the right vehicle. He made the experience personable and let us know he actually cared about helping

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great per usual

By CourtneyT on 9/21/2019 at 5:15 PM. Helped by Shannon Casey.

Shannon Casey was very thorough, helpful and kind. I always go to this location, and this is one of the best services I’ve received. I have never had a bad experience at this location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By dianfr on 9/20/2019 at 10:09 AM. Helped by Unknown.

The service center is definitely worth your time and money. I’m not a fan of the people I’ve dealt with in sales, but service is best around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Low pressure, comfortable conversation, painless purchase.

By KevinM on 9/18/2019 at 6:00 PM. Helped by Dwight Hardin.

I was very pleased with the buying experience. Sales person Dwight Hardin listened to what I wanted and did an outstanding job getting me into the car I desired. Rick McGill’s Airport Toyota gave me a fair price for my trade-in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

The problem was my fault and they were very kind and patient

By Richard Westmoreland on 9/18/2019 at 5:47 PM. Helped by Do not remember the names..

I was pressing the brake and trying to accelerate at the same time and they were very kind and patient to explain my error without making me look like a fool.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Nice

By JN on 9/17/2019 at 12:15 AM. Helped by Robbyn Hicks.

Every time I bring my car to be services at Rick McGill's, I receive prompt and friendly service. I will take my little walk to the Waffle House, eat a nice breakfast, come back, and usually get my car shortly thereafter. Thanks to the staff and keep up the service.

I would recommend this dealer.