Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

BEST DEALERSHIP WE'VE EVER BEEN TO

By CharleneABR on 1/11/2017 at 7:32 PM. Helped by Gary Riggins, Michael Riggins, Joe Pankoke.

We took our vehicles to Riggins for service and people are top notch! Always friendly, appointments on time and available for questions and if they don't know they find out and call you. Over and aboard and the best sells men anywhere! We have now bought two new vehicles from them, I wouldn't go anywhere else. We appreciate they remember our names and act as if we are family, from their technicians, to service guy, to Mr. Riggins himself, they remember you. Top notch dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

You Won't Go Wrong with Riggins

By R&D K on 12/2/2016 at 2:48 PM. Helped by Mr. (Hunter) Riggins, Gary Riggins, Joe Pankoke.

Riggins Motor Co was recommended to us when my husband was transferred here in 1996 and we needed a safe second hand car for our daughter. They sold us a great car which lasted for many years. Since then, we have purchased all our vehicles from them (new and used) and wouldn't think of going anywhere else. They treat us like family and have never let us down. The service department is terrific, as well (one day I had picked up our van from service and then went to get my husband's shoes from a repair shop - the complete service on the van cost less than the shoes!). They will take care of you. When you deal with Riggins, you won't have to wonder if you got the best deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership!

By LCM on 4/26/2016 at 10:32 PM. Helped by Garry, Joe.

I would highly recommend Riggins Ford for both purchasing a vehicle and service. They have never failed our family. We have purchased two vehicles from them and plan to purchase the next from Riggins. The service team is the best in terms of knowledge and fair price. You feel like you are part of the Riggins family when you deal with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Dealership Around

By ford escape,Lisa H on 7/30/2015 at 11:17 PM. Helped by Gary Riggins And Joe in service.

Riggins Motors is the best dealership you could ever buy or have your vehicle serviced at! This family owned dealership makes you a part of their family when you buy or have your vehicle serviced. You are treated with respect and taken such good care of by the awesome staff and mechanics. I wouldn't go any where else when I purchased my 2011 Ford Escape. I told them what I wanted and was looking for and they got me the vehicle I wanted and in the color I wanted. Thank you Riggins for being the caring people and business that you are! More dealerships need to be like you!

I would recommend this dealer.

Overall Rating

1.7  

1   Customer Service
3   Friendliness
1   Overall Experience

Service department to busy to talk to customer on phone

By TinaRogereson on 5/27/2014 at 7:46 PM. Helped by Tried to speak to someone from service/.

Called twice to find cost of a oil change. First time left name and number as operator requested and waited for 1+ hours for return phone call. Second time same thing ..... leave you number and they will get back to you. Who has hours to sit by the phone waiting on service to return you call? Not me ..... there are other ford dealers.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best in Hampton Roads by far. You are treated like...

By jcjobe on 7/30/2013 at 4:13 AM. Helped by All.

The Best in Hampton Roads by far. You are treated like family. Very comfortable to deal with no pressure. No waiting in blue red and green colored lines for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Riggins made it extremely easy to order a Ford from the...

By allent on 2/7/2004 at 8:57 PM. Helped by Mr. Riggins.

Riggins made it extremely easy to order a Ford from the factory. I told him what I wanted and he gave me an excellent deal right away, no haggling or dealing with salesmen needed. The car arrived promptly with no problems.

When I had an issue with the paint, the hood was repainted under warranty without question. I can't say enough good things about this dealership. I will be returning to Riggins when it's time to buy again.

I would recommend this dealer.