Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.8  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle buying

By Spanky on 9/1/2017 at 1:33 AM. Helped by Marquise.

I went into the dealership looking to get into a new vehicle and ran into marquise, he worked with us and got us into a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service center

By Chad123 on 2/24/2017 at 1:28 AM. Helped by 3 techs.

These guys went way out of their way to help me get going and on the road with a trailer full of horses. We will definitely shop our next vehicle here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Yjk0753 on 11/30/2016 at 3:37 AM. Helped by Joseph and Pam.

Great people to work with thanks Joseph and Pam you both followed through we are happy with the truck and the great deal we received

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Great Help

By Breanna Rolandson on 11/16/2016 at 7:53 PM. Helped by Joseph Landry.

I was in to look at a new car/truck to see what I wanted. We dealt with Joseph and he was very knowledgeable and a huge help. I thought I knew what I wanted but ended up changing my mind after we had gotten a deal put together. The next day they were very kind and understanding and worked to find me something that would work for me and fit my budget. I am very thankful for all their great help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommend!

By Tim J. on 11/15/2016 at 2:01 AM. Helped by Marquise Moncrief and Pam Horner-Pfau.

From my initial inquires over the internet with Pam Horner-Pfau through the final sale with Marquise Moncrief I received nothing but professional and excellent service, I highly recommend Rimrock GMC Cadillac. Mr. Moncrief worked diligently through their inventory to find just the truck we were looking for and driving home both my wife and I could not of been happier and his direct attention to our vehicle needs and to us being from out of town definetly played a major role in us deciding to make our purchase. I will not hesitate to start my next vehicle search with Pam and Marquise. Tim

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Bonnie on 11/14/2016 at 10:47 PM. Helped by Marquise Moncrief.

We recently purchased a vehicle through the Rimrock GMC Cadillac Dealership in Billings, Montana. I was referred to a Salesman, Mr. Marquise Moncrief who was easy to work with and very understanding of our needs. He was very patient and worked with me until we found a vehicle that fits our needs and still accommodate our finances. The vehicle was delivered to Riverton, WY where we picked it up and drove it home. This is above and beyond what I expected them to do and I truly appreciate this service. I will no doubt recommend this dealership to my friends or family looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful dealership!

By Big car for safety on 11/12/2016 at 10:14 PM. Helped by Eric Hunsaker.

We were very please with our trade- in on our used car and feel we got the better deal! We're so happy with the size and comfort of our new GMC Yukon XL!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exellent service

By Wyowilk on 11/11/2016 at 12:34 AM. Helped by Joseph landry.

The best new car experience I've had in my life. The salesman Joseph Landry was very knowledgeable, very professional, very helpful in going over my concerns of the vehicle that was puchased. Would be glad to purchase another vehicle with him in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!!

By TayNty1415 on 11/9/2016 at 6:19 PM. Helped by Ashton Wheeler.

Good dealership and even better car salesman Ashton Wheeler I highly recommend him, if you are in need of a car he's the guy, he's amazing and helped me and my family so much we're so thankful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joseph Landry

By Joe on 10/28/2016 at 2:47 PM. Helped by Joseph Landry.

I would recommend Joseph Landry to anyone in the market for a new vehicle at Rimrock GMC/CADILLAC. Very helpful, professional and not pushy. Still there for you after the sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service.

By Smurfsnork on 10/20/2016 at 10:03 PM. Helped by Joseph Landry, Charles.

I had been shopping for a car for awhile before making an inquiry online to Rimrock. Within minutes of my inquiry I had an appointment set up with Joseph Landry. He took his time to get to know my needs and what I was looking for in a vehicle. He also assured me that he would be able to help despite my bad credit. After a little had work Joseph set me up with finance manager Charles and he went to work getting me finanaced. With Joseph and Charles working hard for me I was able to buy a 2014 Kia Forte. The car has everything I was looking for and more. It's fun to drive and exceeds my expectations. Thanks to Rimrock I now have a nice vehicle to driv we and I am rebuilding my credit at the same time. Thanks Joseph and Charles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Tia Gaughan on 10/1/2016 at 6:26 PM. Helped by Marquise Moncrief.

Was shown exactly what I wanted. Friendly environment. Was treated with respect. Was able to get what I wanted and then come sign paperwork. Got a fair trade in at a good price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Harleysue1122 on 10/1/2016 at 2:57 PM. Helped by Marquise.

Marquise and his team were amazing. I found a great car for a great price and they were so helpful.. I defenitly recommend rim rock GMC in Billings for your next vehicle purchase. Five stars for sure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shop advisor followup with our Extended Service Contract:)

By meanone on 7/29/2016 at 3:30 AM. Helped by Travis.

Service writer followed up with ALU our service contract provider and got our Acadia on the road with no out of pocket expense. Rimrock was kind enough to give our vehicle a quick wash and imspection as well. Thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By dchristman59102 on 7/27/2016 at 2:15 PM. Helped by Travis Adams.

This is the second recall on a vehicle that Rimrock Auto has repaired for me. In both cases the dealer who was recommended for the recall repair was uncooperative and did not follow up with calls etc. Rimrock Auto responded immediately, had the part available for the repair and while I waited in a very comfortable lounge, my car was not only repaired but also washed before it was returned to me. The customer service was excellent and I would recommend Rimrock Cadillac to anyone looking for a quality car repair service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By bruce on 5/16/2016 at 5:27 PM. Helped by Marquise Moncrief.

Happy with the sale process, Marquise was fun to work with. I even told him i would bake him some ginger cookies. I would recommend him if you stop into GMC Cadillac dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Clarise Kindness on 5/6/2016 at 5:16 PM. Helped by Marquise Moncrief.

Received excellent service from Marquise, sales with Rimrock. GMC. I strongly recommend the dealership to my family, friends and people looking for a new vehicle.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

signed the papers, took my money....

By Bryan on 4/14/2016 at 3:25 AM. Helped by Jeremy Ryan Justice.

I'm not new to Rimrock Auto, I've bought three different trucks from them. Sadly that will be the last. We came to a deal on a 2016 Sierra, however it was not on the lot. They were doing a dealer trade on the pickup. They originally told me it would be hear by the end of the week. Three days went by and they told me they no longer could get the truck that we had already purchased and made the first month's payment on. They had no proplem cashing my check before they even knew if they could get the truck. I felt like everything that came out of there mouths were lies. I went in over a week later to get my money back and they said they will mail it to me.... Really!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car

By Travis on 2/27/2016 at 4:20 PM. Helped by Bruce Jones.

Nice people great cars easy to get in n out with a new car or truck they go out of there way to make sure you are getting a good deal

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bruce did such an awesome helping me with a new car

By Tasha on 2/27/2016 at 4:18 PM. Helped by Bruce jones and Ryan Wilkins.

Bruce and the rim rock crew did a great job helping me get my new car for my first time. Really helped me understand what I needed to know before making a big decision! And best part they didn't pressure me lol.

I would recommend this dealer.