Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jeymedina on 8/10/2017 at 1:03 AM. Helped by Eric Muro.

Great experience wasn't disappointed at all just make sure you talk to Eric Muro! You'll get great service and a good time trust me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Best buying experience ever

By may in polson on 8/4/2017 at 4:55 PM. Helped by Terri.

As the director of a small non profit my time is limited. Terri knew that and didn't push us or anything. Worked to get us exactly what we needed. Even delivered it across the state. Can't ask for anything better.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Ramiller on 5/31/2017 at 1:24 AM. Helped by Billy Bob Jones.

Great service! Only would have been faster if I had my paper work in order. Bought a used Toyota Corolla. It is in great shape. Happy taco Tuesday!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Most Flexible dealership in Billings!

By Treiter55 on 5/4/2017 at 8:45 PM. Helped by Shilo, Bill, Foa.

First of all I would highly recommend anyone that's buying a vehicle to check out what Rimrock Kia has to offer. I bought a 2008 Chevrolet Silverado 1500 from them. I didnt have any credit prior to this and was turned down by several other dealerships in town. I didn't want to waste my time at a "Buy here, pay here" place, they just seemed sketchy and over priced. Bill over at Rimrock Kia was even able to take off $2000 from the asking price, something that Denny Menholt or Lithia couldn't offer me. The only reason why they didn't get 5 stars from me is the fact that it was a bit of a hassle to get my temporary plates. Overall it was a great experience and would without a doubt come back to buy a vehicle in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Pleasant auto buying experience

By Ron Burnam on 4/6/2017 at 9:05 PM. Helped by Shilo Weeres, Fou Mamea, Bill McRae, Jake Soares.

My wife and I were shopping for an SUV. Of all the dealerships we visited, the staff at Rimrock KIA was the most helpful. There were no pressure tactics, we were allowed to take the vehicle home over night to be sure the light was adequate (it was). We were impressed with the helpfulness of Shilo Weeres, Fou Mamea, Jake Soares, and Bill McRae, all of whom were very professional. We agreed to a very reasonable price. Kudos to them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeremy and Jason were amazing. Thanks guys!

By Slicer89 on 1/2/2016 at 9:48 PM. Helped by Jeremy.

We got a great car for our budget. I couldn't be happier! I would recommend them to anyone. Call these guys if you need help with your next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Experiece

By joyk68 on 12/31/2015 at 5:09 PM. Helped by Jeremy.

We went to Rimrock Kia and had Jeremy as our salesman. The experience was great and quick! Thank you Jeremy! We will recommend to friends!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experiece

By joyk68 on 12/31/2015 at 5:09 PM. Helped by Jeremy.

We went to Rimrock Kia and had Jeremy as our salesman. The experience was great and quick! Thank you Jeremy! We will recommend to friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Quality of Work

Premium Customer service

By Pgrieser on 12/22/2015 at 7:14 PM. Helped by Jeremy.

Excellent customer service. I was shown multiple vehicles and financing option. Jeremy made selecting and purchasing a car extremely easy. Great atmosphere and great group of people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got the Cadillac that I wanted

By Rose59072 on 12/17/2015 at 2:04 PM. Helped by Paul & Jody & Josh & Matt.

We went to Rimrock Kia to see a traded in Cadillac that I'd seen online. That car was not in good shape but Paul & the gang found me a beautiful low mileage Cadillac & found great financing with a warranty for me :) Meanwhile my husband got to look at Kia SUV's that he is interested in for a future purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service!

By IrishPaul on 12/11/2015 at 5:59 PM. Helped by Jody, Jason, and Jeremy..

Treated extremely well. Professional staff that was very warm in their approach. I purchased a pre-owned Chevy Suburban. The staff and management were more than helpful. Thank you Jody, Jason, and crew for putting me in a safe, reliable, great looking vehicle at the right price.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First Time Financing - Great Experience

By TacoTuesday on 11/27/2015 at 7:15 PM. Helped by Paulie Fitze, Jason Ellison.

This was my first experience financing a vehicle. My salesperson was Paulie, who I can't praise enough for making this a positive experience. Paulie listened to what I was looking for and was extremely helpful in doing his best to find it for me. Jason was also very flexible, helping me to get the best rate on my loan and meeting me fairly on trade-in value for my car. These two weren't high-pressure with me at all and really went the extra mile to make sure I had a positive experience working with them. I couldn't be more pleased with my experience here. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By Nathan on 11/11/2015 at 11:31 PM. Helped by Paulie, Jody.

I walked in and talked with Paulie Fitze (aka Uncle Paulie). He was terrific in showing me cars and making sure I got into the one that I like the best. Incredible personality and by the time I left, we were friends. The GM, Jody, did everything possible to get me the best deal on my new car and I walked away from there with a deal that I am convinced I could not have received anywhere else. She just didn't sell a car, she helped me get into a car that is not only reliable but that will help me in the future via credit score, upgrading, and reliability. As a first time buyer, I was very pleased and would suggest people to go talk with Paulie and talk with the GM, Jody.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing People

By Densie on 11/11/2015 at 1:31 PM. Helped by Jason, Alisha, and Jodi.

We were looking for a vehicle for my daughter. There was no pressure they were very helpful very pleasant to work with. We went there on a Saturday and came back two days later and bought a car. Highly recommend great people to work with friendly and great customer service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantanstic

By Jennjoy on 10/24/2015 at 6:26 PM. Helped by Paul Fitze.

This dealership is the absoultely the nicest dealership I have ever been to. The people are the most down to earth people and are so helpful. I went in not knowing what I wanted to buy and they helped me find the perfect car for me. I would definitely recommend this dealer to anyone and everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING

By Jkmoore13 on 10/14/2015 at 3:38 AM. Helped by Liz Sam Jason.

From start to finish the entire purchase was amazing!. Awesome customer service and even tho it's theiron job they cared about what we wanted and needed!!!. I would recommend them to anyone!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

You;re the best

By Charbonneau on 10/10/2015 at 7:16 PM. Helped by Liz Gilbertson.

I am a disabled vet and I have a fixed income and they were very willing to work for me to find me a deal that I not only could afford but would also be economical for me as well. They took the time to explain everything to be so I would understand. And i left with big smile on my face knowing I got a good car for my money. Definitely would do business again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Staff

By Dodgefam5 on 10/1/2015 at 6:58 PM. Helped by Paulie Fitze.

Awesome staff. My salesman was Paulie, he wasn't pushy, and he did everything from helping me find a car and explaining what I wanted to the sales manager who did everything in her power to get me a great deal. The whole prosess was relaxed and explained in full. Love the Kia quality and they just added to a wonderful experience. Thanks guys and awesome job.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
5   Overall Experience
3   Price

Good job

By bruce73 on 9/21/2015 at 11:18 PM. Helped by Liz & Jody?.

This was a very good place to buy a car. Everybody there was very nice to us and the sale went very good. Would recommend them to everyboby.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great bunch with which to work

By jim59044 on 7/24/2015 at 11:35 PM. Helped by Jody, Torrey, Barb.

Jody is a great sales manager and easy with which to work. Questions were quickly and accurately answered. Jody worked hard to get me the best deal and once done was impossible to turn down. I very seldom have had a pleasurable experience with car buying and car dealers. This was certainly a positive one: the staff treated me with respect and made me feel I was truly appreciated as a customer. Love the Sportage and appreciate the hard work of the staff.

I would recommend this dealer.