Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It went very smooth process on purchasing the car!

By Flyboy71 on 7/19/2019 at 8:29 AM. Helped by Melvin, Philip, Ray and Mike were all very helpful..

We are giving this rating because the process on buying the car went very smooth starting with Melvin! He answered every question about the car before buying and answer with a great attitude.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Acolyer on 6/29/2019 at 8:42 PM. Helped by Kade.

Had a wonderful experience. Kade was very helpful and all the members at VW. I absolutely recommend this place. They treated us like friends. Thank you all for your time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Ms Sassy1014 on 6/5/2019 at 8:33 PM. Helped by Raymond Block.

Very good customer service and sales representatives. Easy process and it only took a total of 2 hours to get in and out with the entire purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service dept experience

By Mr Rodriquez on 5/18/2019 at 3:36 PM. Helped by Arlen Casillas , Janice Sedgwick , Ryan Ruiz.

My experience with the service department professional at riverside vw has been exceptional . I have had the opportunity to interact w Arlen , Janice , and Ryan and each time my concerns were acknowledged and addressed promptly . I absolutely would recommend riverside vw service dept to anyone who wants painless , communicative experience .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and I was treated well

By Martin07 on 5/7/2019 at 8:35 PM. Helped by Grange laloyan.

Great customer service and was helped right away from the time I got to the dealership was very fast and I was shown a variety of vehicles

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service excellence

By MRamsey on 5/7/2019 at 7:52 PM. Helped by Janice.

The service department excelled in customer service and support. I was even offered a loaner while my golf had the clutch and flywheel replaces. My car is a 2011 with relatively high miles and the offer was impressive. Service was completed on time and under estimate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second time back, not disappointed!!

By lovebug16 on 5/7/2019 at 5:56 PM. Helped by Melvin Green.

Great service, not pushy, helpful and they go the extra mile!!! Definitely will remain a returning customer! They beat out all surrounding VW dealerships! Best around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Maria on 5/1/2019 at 7:42 PM. Helped by Gorge, Sammer, Meesh.

Very friendly and professional . Spot on service and no pressure to buy! All around just amazing ! The staff was very friendly and they take their time to find the best car within your price range.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly staff

By Mikee on 4/27/2019 at 4:11 PM. Helped by Carlos Sanchez.

Mr Sanchez was very knowledgeable with what he does. He has a potential to be a top salesman and he can go far as a young man with his career

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Carjoy on 4/6/2019 at 6:52 PM. Helped by Janice Sedgwick.

The overall price and how I was treated at time of the service was phenomenal. I was quoted a price that was a little higher than it actually was and that was a relief to me. I was also properly informed about my future service and was treated very kindly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VW Atlas

By PanT on 3/15/2019 at 7:23 PM. Helped by Melvin Green and Michel Khlaif.

Thank you Melvin Green and Mich Khlaif at Vw Riverside for getting us the perfect Atlas for us and our family. Melvin, you listened to exactly what we wanted and delivered the perfect Sel 4 motion in the exact colors that we liked. You two guys helped make our purchase as smooth as possible and close to our budget. We are excited for the 1st time to own a Vw.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Center

By Maged on 3/6/2019 at 2:15 AM. Helped by Martin and Oscar.

Because of the service center and service we got from Matin, manager and Oscar, service advisor. They are most friendly professional honist and expert. I recommend VW riverside dealer. MG

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased a vehicle

By Atlas on 2/27/2019 at 6:50 PM. Helped by Richard Sanchez.

Great customer service, very professional Didn’t took long for us to leave with the vehicle we wanted. Gave us options. Thank you very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Juju217 on 2/19/2019 at 11:22 PM. Helped by Phillip, Mike, Michael.

Phillip, Michael, and Mike were great! They got me in and out fast, and they were all very kind! Leased a car in under 30 min!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By samanthakafovalu on 2/16/2019 at 5:25 PM. Helped by Melvin Green.

Our Salesman, Melvin was outstanding. He worked so hard for us to get us exactly what we were looking for! We’ve haven’t had the best luck with car dealerships in the past, but Melvin at Volkswagen Riverside completely changed that for us!! And price was UNBEATABLE!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

professional service

By Satisfied customer on 1/11/2019 at 3:48 AM. Helped by I don’t remember the names.

Very good job. Service professional listened to my concerns and helped verifying our warranty information. We recommend this dealer to our friends and family members.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Ria7 on 12/31/2018 at 7:25 PM. Helped by Service.

It’s worth the long drive for me , because of the great friendly customer service , Sales and service have been an awesome experience very nice and honest .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new car

By Blue Thunder on 12/4/2018 at 5:53 AM. Helped by Dustin Riley.

Went looking for a new car and found and received an amazing deal. The sales person was Dustin Riley with unlimited knowledge of the Volkswagens and there accessories . Got us through the process and into financing in less than a half an hour , it was truly awesome experience . I highly recommend him and the dealer to anybody and everybody .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd part of the approved emissions modification

By ScottBenson on 11/30/2018 at 6:44 PM. Helped by Janice Sedgwick.

Approved emissions modification was completed perfectly and on time. Service staff was exceptional, especially Service Advisor Janice Sedgwick. She is the reason I will return to Riverside Volkswagen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Volkswagen of riverside is awesome!

By Jozar@vwowner on 10/29/2018 at 3:37 PM. Helped by Phil Aldrich.

Phil Aldrich and the staff at Volkswagen Of Riverside made our car buying experience easy, fast and a great experience. I would recommend them to all my friends. They gave us a good deal. Thank you!

I would recommend this dealer.