Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.8  
Price
4.9  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly thorough service

By Dalzell on 10/17/2019 at 4:15 PM. Helped by David puentes.

Knowledgeable staff clean work environment and things were handled efficiently and the sales staff was friendly and helpful . I will definitely go back to purchase other vehicles in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Organized and customer oriented

By Dr on 10/15/2019 at 2:06 AM. Helped by Mr Puentes.

No BS or corner taking, professionnel and curtious to find correct answers to questions and functionalities All persons at deleatship have the same great attitude

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David Puentes, the great finance department, and JB...

By CATR on 10/10/2019 at 3:56 PM. Helped by David, Rachel, Bill, and JB..

David Puentes, the great finance department, and JB General Manager. Gave me a great deal on my new Chevy Truck, and the finance help they dave me was amazing. I highly recommend Elko Riverton Chevrolet and not only for buying but their service and parts department is amazing as well. Thank you Elko Riverton.

I would recommend this dealer.

Overall Rating

3.0  

3   Overall Experience

Everything went smoothly, Jessica, Kevin and Rachel were...

By ? on 10/4/2019 at 3:58 PM. Helped by Jessica, Kevin, Rachel.

Everything went smoothly, Jessica, Kevin and Rachel were good. They get stars. I paid $1000 for a coating for my paint. The detail department SUCKS

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very helpful, professional , empathetic towards my personal

By Smith on 9/21/2019 at 4:03 PM. Helped by Jacob, Rachel and Donna.

Sales rep was very professional and friendly. Rachel in finance was excellent and helpful. Donna in title was an angel.. So grateful to all of them .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales staff

By bbignell on 9/4/2019 at 4:00 PM. Helped by Craig Kerth.

Bought a 2019 Chevy 2500. Craig Kerth is the best sales person we’ve dealt with. I can’t say enough about Craig or Riverton.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

acadia

By Fantinc8 on 6/28/2019 at 6:48 PM. Helped by xx, Kevin and Bill.

I was treated excellent and got an awesome deal! I couldn’t be happier!! I would highly recommend them! They gave me their time and energy and worked hard to get me the very best financing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly service gave me space, no pressure

By Apalmer9 on 6/26/2019 at 1:35 AM.

I was given space to view vehicles by myself instead of being pressured and made uncomfortable with the salesman constantly over your shoulder. I’ve never had an experience where I was able to have my own space which was very nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By ckerby on 5/19/2018 at 12:23 AM. Helped by George Morrison sales and Bill Sterling finance.

Sales person was very knowledgeable about the trucks we were interested in. We were offered a very good purchase price on the one we chose first time around with no back and forth. We also received a very good trade-in price. Finance dept made the experience quick and painless. Highly recommend! C Kerby 5/18/18

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience in both price and customer service

By Truck guy on 5/12/2018 at 5:42 AM. Helped by David Puentes , sales and Bill Sterling , finance.

The salesman and finance persons were great. The salesman had the two trucks I was interested in ready to view and came through with a great price. The finance man came up with an acceptable initial deal and then a few days later had followed up on a lower interest rate that had been pending. They both went above and beyond to make sure that I got a good deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome staff

By Rspreston63 on 9/24/2017 at 3:26 AM. Helped by Colten.. and staff on Saturday.

Staff Was courtesy informative and precise. Handled the transaction quickly and delivered as promised . Truck is sweet and would buy from them again . Thank you all again

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very professional

By hross88 on 8/28/2017 at 7:43 PM. Helped by Anthony and Erica.

Anthony Smith was the associate that helped me, very helpful and wasn't overbearing as some dealerships in Nevada can be. Will buy from here again

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Horrible Service

By Blackwidow2017 on 8/10/2017 at 9:28 PM. Helped by Seth.

I just bought a 2017 GMC, and the truck already started having problems a month into having it. Went and tried to get it serviced since we have "warranty" on almost everything and the people there gave us such a hard time about everything, attitudes sucked, their lack of hospitality, horrible and just the over all of trying to get anything fixed was a nightmare. Waited almost 3 weeks for them to get a part in( axle boot) and then 4 days for them to put it on when it should have been done that day like they promised. I wish we had another option in Elko because I dread if I every have to go back :(

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Jeffery Wilson on 5/10/2017 at 11:51 PM. Helped by Jacob boulette, kandace lopez.

Riverton motors elko, went out of there way to get me approved and into the vehicle i wanted for my wife. Salesman Jacob Boulette was very polite and great to work with. As well as busines manager Kandace Lopez was awesome to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

in a hurry but need it done!

By emastin on 3/16/2017 at 6:45 PM. Helped by Elaine Simonsen.

Elaine was great! She got my information and got me taken care of! The shop guys were quick and honest with me and I love that. I will always get my oil changed here because of the service I got- probably a lot more too!"|"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!!!!!

By Carrie brush on 2/18/2017 at 6:18 PM. Helped by Jacob Boulette.

We had the most memorable buying experience ever! Impecabale service. We can't say enough good things about our buying experience. Our salesperson was amazing with the knowledge he had about the vehicle as well as being great about our needs we needed in a new vehicle. Will definitely be buying from them again!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great experience

By Happymom1 on 2/14/2017 at 5:30 PM. Helped by Jacob.

Everything went smooth got a great deal and salesmen were great. Everyone was really friendly. Even when original salesman was busy I had 2 others help me from the beginning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They have done it right

By Weaver8 on 2/8/2017 at 11:36 PM. Helped by Jacob.

Very pleased with my new Acadia All Terrain. The salesman was able to get the exact vehicle that I wanted. Things went very smoothly. Recommend these folks.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Victim of Misrepresentation

By mislead.victm on 3/18/2016 at 11:06 PM. Helped by Bill P., Finance Mgr., Sales Dept..

Paperwork signed and you drive home and over two months later you discover that the dealership want the vehicle back. Now your out of a down payment because now the dealer wants mileage 30-.35 per mile for the usage of the vehicle minus from the down payment. You sell your only vehicle and left holding the bag . How can a local dealership make a serious mistake not good business practice. Don't be a Victim of false/misleading representation Don't recommend buying from this dealership. Bill P and his and his team sales, finance were clearly dishonest and unprofessional.

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
3   Quality of Work

Do not buy from here

By irnmdn on 11/3/2015 at 5:53 AM. Helped by Gus.

Shopping around for two 2016 vehicles. Got initial quotes from multiple dealers, including Riverton. They were not Best Price but decided to go back and give them a final chance, you know, buy local, right? As soon as the Sales Mgr saw the "other" quotes, he literally threw the paperwork back at me and said "you better go buy from them. They're not supposed to sell like that and if you get those prices I will give you 100 bucks". I hope he was serious about that because I do have solid quotes. Supremely unprofessional - I do not recommend anyone buying from here.

I would not recommend this dealer.