Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
2.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By Rhonda on 5/1/2019 at 12:09 AM. Helped by Larry Davis.

Larry Davis was knowledgeable, friendly and professional. He has gone above and beyond to make sure that I am satisfied with my car. Randy Gatewood was wonderful to work with while processing my pre-approved loan application. This was by far the best car buying experience I’ve ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Woodall Dealership Excellent Professionals were great!

By Steve Hellams on 2/6/2019 at 8:18 PM. Helped by Reggie Mann and Patrick Keene.

I just wanted to say that while dealing Woodalls Hyundai, my purchase transaction went flawless from the beginning to the end. I am not the easiest person to deal with when it comes to purchasing cars and i just wanted to say that Reggie Mann, the sales manager and my salesman Patrick Keene were professional and patient right from the beginning. We went 2 states over to buy from this dealership due to the treatment I received over the phone. There were cars closer to us but i felt like i had to make it work at this dealership due to their pricing and professionalism. Thanks again for a great transaction. Will do business again if a vehicle matches.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Buy somewhere else

By Unhappy on 8/29/2018 at 11:23 PM. Helped by Shun, Reggie (lied) and amber Service manager.

I will never purchase a car from Robert Woodall Hyundai again. I was sold a car that needed to be fixed the next day,the window mechanism was broke. it has bad tires, bad brakes, and needs an alignment. How they test drove when car came in and did not realize this I can’t figure. When they take you on a test drive so none of these issues show because they know if you go faster you will notice them, smart. That car should have been fixed before it went on the lot. We had to go back about 5 times in two weeks to get things “fixed”. The window is fixed but we still have cupped tires and car is out of alighnment. We have been lied to by the sales manager. We were told the tires were cupped because it sat so long and that it did not need an alighnment after being told by service manager it did need alighnment and should be fixed. Sales manager did have us bring car back for alighnment howerver I donot think the alignment was done or not done right as the car still pull left. We should have gotten new tires and alighnment and brakes. If this is the caliber of car they car don’t waste your money or time. A decent dealership would fix the issues to make the car with no issues. New brakes, new tires, and alighnment top off gas for the MANY trips and miles put on the car and review would be better.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Worth the trip!

By MCI on 8/6/2018 at 5:46 PM. Helped by Reggie Manns, Tim Crews.

Drove from Concord NC to purchase the vehicle. Arrived to find it just as advertised. Reggie Manns and Tim Crews were great to deal with.

I would recommend this dealer.

Overall Rating

3.6  

5   Customer Service
3   Friendliness
4   Overall Experience
1   Price
5   Quality of Work

Tricks of the Trade - Recalls can get you too!

By Travis1 on 3/1/2018 at 4:54 PM. Helped by Was a young woman..

No issues with actual service. Rather, a caveat emptor. Each visit seems to illicit a list of items that need to be fixed in addition to what the specific visit is for and at exorbitant quoted costs. Yesterday, I came to have a recalled item repaired, and the same 'ole routine progressed with the list of other items I should consider (interestingly, I listened as the parts people came out for each customer, as their cars were serviced, with the same routine and quotes of "you'll get ticketed for that!")...the reality is: you can fix most items on your own, and if not, save a huge percentage by not having dealerships complete the tasks. In yesterday's case, the quoted prices for additional items were $70 for an item that I completed for 10.09 and $17 for an item I completed for 5.99; their price was 544% of what I paid and by the way, it took me maybe 5 minutes to complete both tasks. Caveat Emptor - don't be had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Accents

By thomaswaller4 on 12/17/2017 at 5:18 PM. Helped by Patrick Keene.

I have been driving the Hyundai accents for a number of years and I wouldn't drive any other car that's out here in the market! My sales team is awesome as usual ! Patrick is the best and hope he continues to stay around for along time because I wouldn't want to deal with no one else. Patrick did express that he would love to work for Hyundai Cooperation because his love and passion for the brand!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Deal

By da764471 on 12/14/2017 at 5:16 PM. Helped by Reggie Manns, Patrick Keene.

I got a great deal after looking at other dealers and found Woodall Hyundai was the best bang for my money! Everything went smooth no haggle at all! Financing with Randy was great and Patrick was the best salesperson I could ask for! Also Reggie the manager gave best price right off the bat!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My New Ride

By ivamorgan8 on 12/13/2017 at 5:16 PM. Helped by Patrick Keene , Reggie Manns.

These guys are were absolutely the best to work with . Randy got me the rate I wanted and that sealed the deal! Patrick was very knowledgeable about the Hyundai product and very kind, helpful, and very professional throughout the whole process .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Santa fe

By benjaminprice67 on 12/12/2017 at 5:33 PM. Helped by Patrick Keene , Reggie Manns.

This was by far the best experience buying a car vehicle ever ! This guys went out of there way above and beyond to earn my business ! I am very excited about my new Santa fe and will tell everyone I know about this dealership especially Patrick Keene this young man is absolutely the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By cconner on 12/7/2017 at 5:34 PM. Helped by Tim Crews.

They were very professional and straight forward with me. This is the second Hyundai that we've purchased from Tim Crews. He will do everything in his power to please the customer. Also, he's always honest, courteous, caring and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By k199218 on 12/3/2017 at 5:21 PM. Helped by Patrick.

Great service at Woodall Hyundai in Danville, Va. I will Definitely go back for my oil change and any service on my car as needed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By aprilmill24 on 11/28/2017 at 5:25 PM. Helped by Patrick Keene , Reggie Manns.

These guys was great to work with and I finally got the vehicle of my dreams. thanks to Patrick , Randy and Reggie for working so hard to get me what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Elantra

By kittyminter18 on 11/18/2017 at 5:16 PM. Helped by Patrick Keene, Reggie Manns.

I really enjoyed my Hyundai's and working out a great deal was my top priority ! This was just what I receive and these guys was great from beginning to finish ! I will be back again for my next purchase and send family and friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Santa Fe

By pointerjohnnie17 on 11/10/2017 at 5:19 PM. Helped by Reggie Manns , Patrick Keene.

This was the best experience I had buying a automobile very quick and efficient ! Randy was outstanding in the finance department by getting the payments I wanted and giving me a great deal on extended warranty ! Reggie was very straight forward with the pricing on the vehicle and I truly admired that of him! This Hyundai team here at Woodall is the best by far!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patrick and Randy

By 4adkins5 on 11/9/2017 at 5:48 PM. Helped by Patrick Keene.

It was a pleasure to do business with Woodall Hyundai. Patrick Keene went above and beyond to make sure all of my needs were met and that I was 100% satisfied. This was my 2nd purchase from Patrick this year and I have been so impressed by his professionalism and dedication to his customers. As far as financing, Randy Gatewood was wonderful to work with. He was very thorough and made sure everything was explained to me in detail. I felt very comfortable letting Randy handle my financing. He works hard to make sure you get the best financing available.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patrick Keene is the best!

By Josh1 on 10/28/2017 at 6:53 PM. Helped by Patrick Keene.

I had a fantastic experience at ROBERT WOODALL Hyundai in Danville,Va. my salesman Patrick was professional and courteous, as well as the rest of the staff. Great job guys! Oh, by the way love the car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car

By lucyloo102 on 10/27/2017 at 4:18 PM. Helped by Patrick Keene.

I went in for regular maintenance on my leased Tucson. Everyone answered all of my questions and oggered to work up a new lease on a new Tucson. It was a great experience. No pressure and I got a newer vehicle with more features. Love the Tucson’s and loved the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Retirment Car

By farlowfrances on 10/26/2017 at 4:42 PM. Helped by Patrick Keene , Reggie Manns.

Everyone was very helpful and courteous and I really enjoyed my experience ! Patrick went above and beyond my expectations! Randy did and excellent job of helping me with my financing ! Lastly Reggie gave me a price I could not refuse!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Robert woodall car buying experience

By brianhogancamp on 10/21/2017 at 4:29 PM. Helped by Patrick Keene.

Awesome experience and was surprised how easy it was to gain information about a variety of vehicles to make our decision. Very impressed with the entire process. I have absolutely nothing negative to present about the dealer and the salesman. My family and I will choose this dealer again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellant Experience

By rpowell4 on 10/19/2017 at 4:27 PM. Helped by Patrick Keene.

Patrick was great to work with. We received fast friendly service from everyone involved in our purchase. I have been very impressed by the thank you notes and the follow up phone call and emails I have received.

I would recommend this dealer.