Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By nalejandra04 on 7/12/2019 at 9:27 PM. Helped by Omar.

I was at Rock Honda with my girlfriend because she needed to get an oil change and to kill time we decided to look around since my car had just broken down a few days before. Omar helped us and had me test drive so many amazing cars. After looking at different cars and talking about payments and other factors I decided on buying a used Volkswagen! Omar was so nice and offered to wash my car and put some gas while we did all the financing. In the process we got to meet the General Manager David that was so funny and cool and helped give me an amazing offer. Overall my experience was amazing and it turns out that my dad and brother bought their Honda Civic 2 years before and the same salesman and other team members helped them! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Honda Civic

By Mike on 6/28/2019 at 3:21 PM. Helped by Tony, Chris, & Cedric.

No haggle price by Tony was excellent on a Honda Civiv sedan and was honored throughout. Chris showed us cars & features effectively. Cedric in finance did not try to steamroll options.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great

By Lynnotto on 6/16/2019 at 4:27 AM. Helped by Ed, Alfonso, Skip.

It was as fast and easy as it could be. Very helpful and helped me achieve what I needed. I will come back in the future to purchase my next vehicle.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Oil Change

By Debbie G on 6/4/2019 at 7:11 PM. Helped by Luis Serrano.

Luis and staff were very friendly. I came for a much needed oil change and service, overall fast service and good friendly experience. I will visit again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By Kufouha on 5/24/2019 at 10:07 PM. Helped by Salam.

I have always had the best service and it’s always quick. I highly recommend this dealership and to go in and speak with Salam.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and helpful

By raymon on 5/18/2019 at 2:50 AM. Helped by Michael, Armando, Marlenny.

Very friendly managers and sales reps. Look out and real try to get you the best deal so you can drive out with a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful staff

By Consuelo G on 5/18/2019 at 8:27 PM. Helped by Vince.

They made the experience wonderful. They were very accommodating to my needs. I walked out with exactly what I wanted. They never once try to Persuaded me to getting something else

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service.

By Daddy812 on 4/29/2019 at 3:18 PM. Helped by Juan Rivera and Eddie DeGuzman.

Excellent customer service I will definitely recommend Rock Honda to all my family and friends. I’m very proud to say that I have been a loyal customer for nineteen years

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By AJuarez on 5/4/2019 at 5:32 PM. Helped by Arif.

Service was done less then an hour. Done right employees were friendly and very helpful. Service waiting time was not very long whats so ever

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

shopping experience

By cmourad on 4/19/2019 at 2:19 PM. Helped by Alex Edrees, & Vince Zazia.

The staff was friendly and helpful and made my car shopping experience a rewarding one. The financing was easy and did no spent the whole day haggling.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional purchase experience!

By patti on 4/15/2019 at 3:01 PM. Helped by Zina Mohri.

Exceptional purchase experience! My car arrived on time. It was clean with paper mats and plastic coverings on panel. Everything single item was explained to me in detail and we went through the entire services panel. We also connected Apple Smart Play! Thank you very much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

World class car buying experience!

By lazantz26 on 4/8/2019 at 9:12 PM. Helped by Eric Bartolomeo and Alex Edrees.

Sales Manager Eric Bartolomeo and his salesman Alex Edrees are the best. They made my car buying experience easy , stress free, and hustle free! It was world class experience and world record fast too! It was like buying soap from department store! 🤣🤣 Eric and Alex treated me like a close friend or a family. I feel very important and that I am a very worthy person! Excellent customer service. I could not ask for anything more. I am very satisfied with my buying experience. Definitely coming back here for my next car ( as long as Eric and Alex are still here 😊). Thanks again Rock Honda. Thank you Eric Bartolomeo and Alex Edrees. You both deserve a commendation for your excellent customer service and hard work! Till next time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, clean and communicates

By Mkcoppe on 4/3/2019 at 4:56 PM. Helped by Afaiq.

Excellent service every time. Keeps me informed and both drop off and pick up is quick and painless. They offer options and don’t try to sell me on anything, just state the facts. Always a pleasant experience. Very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Lgarnett on 4/2/2019 at 3:44 PM. Helped by Amanda.

I took my car in for an oil change and interior detail. My seats looked horrible, as I have young children. The team did an amazing job. Great customer service! Amanda was awesome and extremely accommodating. Ruffino is also another excellent employee. He has always provided great customer service as well.

I would recommend this dealer.

Overall Rating

4.5  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Quality of Work

Ridgeline Safety Recall

By SJB on 4/1/2019 at 3:01 PM. Helped by Service Department.

The work done on my truck was OK I guess because The fix nor the problem were ever explained to me. In addition, I would think that for my inconvenience bringing the vehicle in and waiting etc. the least Honda could do would be to wash the vehicles when the work is done. They did not do this either. Overall Rock Honda is a good dealership but could use some fine tuning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They are the Best Best Best

By Rosa on 3/25/2019 at 5:04 AM. Helped by Jose sales Person, Monir Olumee Finance Manager both employees were great.

They helped me get what i wanted. Great Car and Great Service Very Friendly. They worked with me in the finance department on how i wanted the contract done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect customer service

By blah blah on 3/17/2019 at 4:41 PM. Helped by Andy.

Thank you Andy for your great customer service. You were a great and helpful person. You were above and beyond what I was expecting. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Lynn on 3/22/2019 at 6:15 AM. Helped by Na.

I received amazing professional, and very compassionate and quality service. My experience really made my week. Thank you both so very much for helping me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service .

By Rubenjr1988 on 3/21/2019 at 11:39 PM. Helped by Mariano galdamez.

Had this fine gentlemen assist me i believe his name is mariano galdamez. Great customer service very satisfied. Well mannered and very professionally detailed. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and employees

By Refad1 on 3/19/2019 at 5:17 PM. Helped by Jose.

Honda dealer team is extremely professional and helpful exceptional service they explain everything needed and did what needed with minimum time overall was very pleasant experience

I would recommend this dealer.