Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Amazing service.

By Mcurrier on 8/23/2019 at 9:33 PM.

Everyone there was amazing. They were so understanding and actually cared. I will not go to any other dealership. They understood the position I was in and really helped me through all of it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

so far i sm happy with my choice of car

By carolerourke43 on 8/23/2019 at 10:26 PM.

Mr. Copley took the time to make sure I was completely satisfied. Answered all questions . I feel lucky to have the right salesman. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

happy experience

By Noonan,Mary on 8/20/2019 at 5:57 PM.

Our salesman, Jay Enright spent a lot of time with us to ensure we were comfortable with our purchase. The manager Adam Prakop made a point of meeting us and providing the floor mats that we wanted. John in Finance made the closing run smoothly We highly recommend this dealership and be sure to ask for Jay Mary and Mike Noonan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two for Two at Rockingham Toyota

By Mark Kingman on 8/17/2019 at 6:15 PM.

I am now two for two when it comes to an exceptional all around experience purchasing a vehicle from Rob Lane at Rockingham Toyota. We got a fantastic deal on a certified Rav4, and much like when I bought a Camry about 18 months ago, Rob couldn't have been more helpful and thorough during the sales process. He's a true professional and I wouldn't purchase a car from anyone else. I highly recommend Rob, Frank in Finance, and this dealership for an all around stress free car buying experience. We couldn't be more pleased with the vehicle and value.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Dee on 8/12/2019 at 11:34 PM.

Everyone is very friendly and knowledgeable. Made the car buying process easy and fast. I Highly recommend buying a car from Rockingham Toyota. I definitely will.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

leased a RAV4 Hybrid

By Susan on 8/10/2019 at 4:37 PM. Helped by Brian? (in finance).

Jen Lilly, our salesperson, was great! She was very knowledgeable, energetic, patient, thorough, and had great follow-up. The experience was very enjoyable! I recommend Jen and this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By kgonzlez1980 on 8/6/2019 at 11:40 PM. Helped by Ken.

I want to start by saying that I went to Rockingham Toyota, with the idea of just browsing, I was lucky enough that Jennifer Lilly was available, and listened to my needs,expectations in purchasing a vehicle. Jen was dead on my needs on a vehicle, with that being said I ended up buying a vehicle from Jen because she listened, Jen was awesome. P.S. If anybody is in the area and thinking of buying a new/used vehicle definitely ask for Jennifer Lilly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service! Highly recommend!

By Dario18 on 8/6/2019 at 6:17 PM.

I have given this rating because the service I recieved was excellent! Jen went out of her way to make the process easy and efficient. My family and I have strictly used Jen and Jen ony when it comes to purchasing a new car. Very thankful for her service and how much she has done for my family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By ldesrosiers on 8/7/2019 at 12:26 AM.

I have been going to Toyota for over 20 years and I always have s good experience. They are very help full and willing to help it’s always an easy process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great experience working with these guys

By willh on 7/31/2019 at 6:26 PM. Helped by Corey Sapenzia.

I wouldn't normally expect buying a vehicle to be a great experience, but these guys hit it out of the park! There was none of the hype that you find at many dealerships. They worked as a team. They gave us top notch service, and they treated us professionally and with respect. They worked through obstacles with a great attitude. It was a true pleasure working with them on the purchase. Highly recommended!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Another satisfying car-buying experience

By maclarenr on 7/24/2019 at 2:23 PM.

I've bought and/or leased many cars from Rockingham Toyota over the past decade. Bob Copley has been my sales rep for most of those purchases and never fails to disappoint. I ask for him every time I'm in the market. I find him trustworthy and with a soft-spoken demeanor that has a calming effect on what can often be a stressful process of deciding on a new car. He's always been very patient, accommodating, and respectful of my time. He's very knowledgeable and not the slightest bit pushy. I strongly recommend Bob and Rockingham to anyone in the market for a new or used car. I've yet to be disappointed by their sales, financial, or service departments.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and people who care about you

By Jonburke on 7/20/2019 at 1:51 PM.

Jen and Jon helped me tremendously. I have bought cars previously with her as has my whole family. We will continue to go back in the future to continue business with them

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Rockingham Toyota Review

By Lrport on 7/19/2019 at 7:04 PM.

My overall experience was excellent, but Jennifer was especially helpful throughout the process from finding the right vehicle to making sure I was aware of all the features and how to use them. She was professional, friendly and knowledgeable during the transaction and I would highly recommend her to family and friends. Frank was also very helpful, knowledgeable and friendly during my visits.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Return customer. 5x

By ladybug1001 on 7/13/2019 at 12:42 PM.

I would not shop anywhere else for a Toyota. Jennifer went above and beyond to put me in the right car. My second experience with her. Won’t be the last.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleased with experience

By Rod D on 7/12/2019 at 12:47 AM. Helped by Chris (Sales Mgr), Ken Rudolph (F+I).

We are return customers, so that should say it all. Very pleased with level of service and ease of auto buying. Rockingham is a good dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful assist in choosing my new car

By RuthieC on 7/8/2019 at 10:53 PM.

I am on my 2nd lease from Rockingham Toyota and have been very happy with the service I received the first time around. Jay Enright is my sales guy and goes above and beyond!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Such a great experience!

By AmyJasperson on 7/6/2019 at 3:35 PM.

What an amazing experience I had shopping for, and purchasing, my new van from Rockingham Toyota. From the moment we walked in the door to the moment I drove away in my new car (and even after with follow up check-ins) we were treated with such care and with a great amount of expertise. We can't recommend this dealership enough and all the amazing professionals that work there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rockingham Toyota & Toyota are an unbeatable combo!!

By Mkibby on 7/5/2019 at 10:06 PM.

This is my 9th Toyota so the brand is a guaranteed winner but I have always had EXCEPTIONAL servive from Jen Lily at Rockingham. Always!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review of Robert Copley

By John1945 on 7/3/2019 at 1:25 PM.

I have found Bob, over the years, to be efficient, knowledgeable, pleasant, informative and creative. He is a delight to communicate with and totally leads us through the confusing process. A pleasure to deal with and we see us as part of his business life for the times ahead. Great person, valuable employee.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Leasing a Toyota Camry

By Terrymacjody on 6/22/2019 at 7:34 PM.

Bob COPLEY is the reason we do business with Toyota Rockingham. He’s professional, courteous and extremely knowledgeable . We would highly recommend him to our family and friends

I would recommend this dealer.