Dealer 2-Year Rating |
Dealer Reviews
excellent customer service
I called in at 0700. My car would not start. I was taken care of from beginning to the end. All my questions were answered. My car was checked out. Just needed a battery change. I was able to drive my car home by the end of the day. I feel much safer driving now.
I would recommend this dealer.
got our paint protector done and the car looked great
only thing not perfect is they did not call when the car was done. car was very clean and paint looks great. My wife thinks they even cleaned the carpet, not sure if they did but the car was extra clean.
I would recommend this dealer.
expectations
I expect companies to treat me as I would treat others; with fairness, courtesy, and respect. I also expect service to be performed correctly the first time. Rodeo Ford meets my expections.
I would recommend this dealer.
Great service, friendly staff, very professional!
Always willing to do what needs to be done. Quick to respond to any concerns or issues. Never had a bad experience. Easy to schedule, communicate with, and a fair price.
I would recommend this dealer.
Keeping my car running right
Great place, good people and a great new Quick lane ,Nathan is a great person and service writer, I use them regularly to help keep my car running right, they always treat me right
I would recommend this dealer.
Always Happy!
This dealership is a pleasure to deal with from beginning to end. The service department always goes above and beyond as well. We have purchased two vehicles from them and each experience was excellent. We will be leaving the state in a few months and will definitely miss working with Rodeo Ford for any of our needs.
I would recommend this dealer.
Another great car buying experience with Rodeo Ford
I applied for credit on-line and was approved. I then got in contact with JP over at Rodeo Ford. JP asked me what I was interested in and got me into my new F150... JP was awesome, and really worked hard to make me happy... Thank you JP....
I would recommend this dealer.
They make it easy.
I bought from out of state. Aimee, did a walk around of the car made sure I knew about every little thing. There were no surprises when I picked up the car and saw it for the first time. The whole team also made it easy to do the transaction. I'll check these guys out the next time I am in the market for another vehicle.
I would recommend this dealer.
Great Management team is obvious!
We bought our new F150 mid afternoon on Black Friday. Not the preferred date choice but our schedule made it the best we could do. I contacted the dealership by internet friday morning, got a call back from Aimee Deen very quickly, set an appointment time (we were a bit late), she greeted us personally, handed us over JP Ha and we drove out about 3 hours later with a higher end truck but at exactly the same price we expected to spend when we walked in. We didn't see a customer or salesperson with anything less than a smile on their face the entire time we were there, I attribute that in large part to a management team that must place customer service at the highest priority. They don't know it yet but they've already sold me my next Ford... someday...down the line....
I would recommend this dealer.
2018 F250
The team at Rodeo is great. JP Ha is super! I called made an inquiry over the internet and got JP as my salesman. He was courteous, engaged, well informed, and great to work with. My wife and I had a great experience. In and out in 3 hours from test drive to driving away. Would and will highly recommend Rodeo.
I would recommend this dealer.
Great service
Completed in a timely manner and great customer service. Went in to get three recalls completed. One was not available yet by manufacturer. Will keep checking back.
I would recommend this dealer.
Mike’s Ford Experience
I’ve literally purchased a new Ford F1 50 over the phone I negotiated it, and closed. I’ll stop by the store for 30 minutes to sign the papers It doesn’t get better than that Thank you very much rodeo ford And of course you can’t do it all without a great salesman. Thanks Mark Sincerely Mike
I would recommend this dealer.
Power train warranty repairs
Lynelle Langford provided excellent information and communication to help get my car repaired. Excellent service! Repairs performed as promised and on time. Shuttle service was extremely handy.
I would recommend this dealer.
Excellent
Bruce was the adviser that helped me and he was very courteous and had my vehicle in and out of service rapidly. Scheduling was easy also.
I would recommend this dealer.
Missing
For three years running I brought my explorer into be serviced, and about 99% of the time everything was great. Just one time I had a thief of two 40 cal with ammo clips taken out of my consaul. I was to be repaid about 80 some dollars for the loss. I never got a check or the merchandise replaced.
I would recommend this dealer.
Service extrodinare
Professional friendly and attentive to there customers happy employees clean enviroment and through service to ensure my vehicle remains in good condition to make sure I can continue to drive my high mileage vehicle. Ford Strong
I would recommend this dealer.
Outstanding service
Car buying was a pleasure. Every member of Dealership was knowledgeable answering any and all questions I had. They worked with me ensuring was satisfied with every aspect of my purchase. Atmosphere was friendly and comfortable.
I would recommend this dealer.
Mirna was awesome
Mirna was great she took the time to find me the best deal on tires, and kept me informed on the status of my vehicle.
I would recommend this dealer.
Exceeded expectations for resolving a problem.
We had noticed, a month after having our vehicle serviced, that a rear floor mat was missing, which we concluded may have gone missing during servicing. We took it to Amanda who had all four mats replaced. Wow! We did not experience any run around or denial, but courteous, prompt response to our concern. This way exceeded our expectation.
I would recommend this dealer.
Excellent experience
David Garcia, General Manager is super. Very professional and to the point. No pushing, purely business and to the point. Stayed available late to accommodate me.
I would recommend this dealer.