Dealer 2-Year Rating |
Dealer Reviews
Good Buying Experience
We purchased a new F250 sight unseen from NM. My husband did all the negotiating over the phone. Butch answered all his questions very quickly, even via text. The numbers we got over the phone were the numbers we got when it was all said and done. We drove 6 hours to pick up our new truck and they were very friendly when we got there, had our truck shiney and ready to go out front and even offered our kiddos cookies! Overall a pleasant experience.
I would recommend this dealer.
Great Service Advisor
Lyn Elle was my service advisor and she kept me up-to-date as to what’s going on with my car repairs. She promised to call me about the repair progress and she was true to her word. She was professional all the way.
I would recommend this dealer.
Amazing Service
One of the easiest and best buying experiences EVER. Go see Tony Worm he will make it as easy as possible! Thanks again to the Rodeo Staff!!
I would recommend this dealer.
Great dealership
I recently purchased a new F 150 from Rodeo and was really pleased with the dealership, from the salesman Scott Griffith, to the finance guy, to the service people. No pressure, just patience and information. I would highly recommend them.
I would recommend this dealer.
The works
Heather was awesome, helpful and made sure I was comfortable while I was there for my service, reviewed my vehicle history and noted any future maintenance issues.
I would recommend this dealer.
Poor customer service in the service department
No one answers tge phone. This latest attempt took me 7 minutes to finaly reach someone to make an appt. At service im told they will follow up with me on issues but dont. I finally resorted to calling service manager which also was a diificult process to be told he apologizes for the poor customer service but it continues on without improvement. Ive dealt with richard and heath and neither folloed thru. Sales experience was excellent but their service dept leaves a lot to be desired
I would not recommend this dealer.
oil change
I took my car in for a routine oil change. No problems. Stephanie was very polite and answered my questions . Service was prompt and the waiting area was comfortable.
I would recommend this dealer.
No bull but lots of effort by them.
Ok. I have been researching pick ups for a few years now. Bought one and loved it, to tow a travel trailer. I Didn't educate myself properly, bought more trailer than I could legally tow. It was close, yet, I subscribe to the theory, that you can't put a price tag on piece of mind. So moved on to considering F-250. Saw lots of gas f250s in price range, mostly xlts... But actually finding one in existence was hard, I was budgeting 4x2. Gas. The reality was the white trucks, that we're all I could actually see and touch we're what seems to be left. To much work truck feel. Not as honey as my XLT 2014 f 150. I just wasnt feeling the white f 250s. All this to say Greg and Mark at the internet sales Dept, didn't give up, and searched and still couldn't find what I wanted. But you see when I mentioned the research I'd been doing? I had noticed they didn't haggle much they just sold trucks for 1000's and 1000's cheaper than ones close to home. They list several f250 lariats for under 45k. Nice. Needless to say I ended up in a fantastic pre-owned f250 lariat with every Bell and whistle I wanted, for what I wanted to pay. They spent all day with me, came to my hotel to pick us up, offered to drive us to get lunch, and drop is off. Oh did I mention we live in Florida? Driving my trade in to PHX, and driving new trick back, was still cheaper then anywhere else I have been able to see the truck in person. Mark saved the day. Thanks Mark K.
I would recommend this dealer.
Best car buying experience ever!!
Tony Worm and David Garcia were exceptional working my deal. No hassle no extra time no issues just fast,fair and great customer service! Highly recommend for any car purchases.
I would recommend this dealer.
Fast and friendly
I took my car in to Rodeo Ford for regular service and as usual, everyone was more than helpful and very honest and extremely friendly.
I would recommend this dealer.
Service center
My experience with rodeo Ford was exceptional the people here are beyond awesome had to have my car towed in sat morning and by 10:30 I was on my way service advisor Vicki Raines was amazing at getting me and my problem taken care of and service tech Justin Ferguson did an amazing job taking care of my car I would recommend this place for all of anyone's dealer needs very friendly understanding and exceptional in customer care
I would recommend this dealer.
Amazing service!!
The service department at Rodeo Ford was amazing. Got my issue solved and were great to work with. Heather was great to work with. I would highly recommend!
I would recommend this dealer.
The best!
We had a wonderful experience at Rodeo Ford. Michael, our salesman was very helpful. He worked out a great deal and we bought a beautiful truck at a great price. we'll be going back to rodeo for our next purchase.
I would recommend this dealer.
Always good
I have taken three different vehicles here and somehow they always save me money over the quote I got at my independent mechanic. They're friendly, honest, true to their word. I bought my current vehicle from a different Ford dealership and have regretted it since almost immediately. I should have stuck with Rodeo.
I would recommend this dealer.
Excellent service in and out of the shop.
I have had 3 semi emergency situations with my vehicles and these people are wonderful from the greeter, the service advisor and the tech who you never see. Took me right in, fixed the problem or dealt with the issue and away you go. Great place, great people.
I would recommend this dealer.
Fix part of the problem then you have to come back to finish
Would not use them again terrible service do not seem to care if it was fixed or not probably. Problem I had was they only fixed part of the problem .
I would not recommend this dealer.
Excellent service and staff
Every time I have come in with my Ford Edge I have had excellent service. This includes the employees out front, service consultants, and service mechanics.
I would recommend this dealer.
Very honest place to buy and get service
My experience with rodeo ford was excellent. They were very understanding about our needs and what we could afford. My wife and told them what we needed and how much we could afford. They met that without trying to give us what shouldn't have. They cared about our pocket book rather then their own. This is the second time we bought a new vehicle from them and will continue. They truly care about people and how to treat people like they should treat others.
I would recommend this dealer.
Best Service Department
I have had some horrible experiences at other service departments with Ford, Rodeo is so far the best in all categories, I go out of my way to take both my Ford cars there.
I would recommend this dealer.
No Problems
Recently moved to the Glendale area and decided to go truck shopping. Rodeo was my first stop. What I liked about Rodeo is that their inventory is stacked! Big selection of super duties in diesel! I already had financing with credit union... they had the model I wanted ... they met my price & everything went very quickly! I commend the salesperson too..a girl named Laurie!! She wasn't bumping into me yapping in my ear like most ... but very professional with any questions & making sure I was happy!! Two thumbs up from me!
I would recommend this dealer.