Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent customer service

By janecm on 12/14/2018 at 5:13 AM. Helped by Lonelle.

I called in at 0700. My car would not start. I was taken care of from beginning to the end. All my questions were answered. My car was checked out. Just needed a battery change. I was able to drive my car home by the end of the day. I feel much safer driving now.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

got our paint protector done and the car looked great

By rzrguy on 12/10/2018 at 6:05 PM. Helped by I don't know who my wife worked with.

only thing not perfect is they did not call when the car was done. car was very clean and paint looks great. My wife thinks they even cleaned the carpet, not sure if they did but the car was extra clean.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

expectations

By explorer17 on 12/12/2018 at 6:02 PM. Helped by Rachel Shanahan.

I expect companies to treat me as I would treat others; with fairness, courtesy, and respect. I also expect service to be performed correctly the first time. Rodeo Ford meets my expections.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, friendly staff, very professional!

By cramerhunts on 12/10/2018 at 6:37 PM. Helped by Mirna Beauchamp,.

Always willing to do what needs to be done. Quick to respond to any concerns or issues. Never had a bad experience. Easy to schedule, communicate with, and a fair price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Keeping my car running right

By Rob@JensFocus on 12/10/2018 at 1:12 AM. Helped by NATHEN.

Great place, good people and a great new Quick lane ,Nathan is a great person and service writer, I use them regularly to help keep my car running right, they always treat me right

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Happy!

By Ndejane on 12/8/2018 at 5:09 PM. Helped by Heather.

This dealership is a pleasure to deal with from beginning to end. The service department always goes above and beyond as well. We have purchased two vehicles from them and each experience was excellent. We will be leaving the state in a few months and will definitely miss working with Rodeo Ford for any of our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great car buying experience with Rodeo Ford

By Mr.Moore623 on 12/7/2018 at 4:15 PM. Helped by JP.

I applied for credit on-line and was approved. I then got in contact with JP over at Rodeo Ford. JP asked me what I was interested in and got me into my new F150... JP was awesome, and really worked hard to make me happy... Thank you JP....

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

They make it easy.

By Bring on the snow on 12/6/2018 at 8:18 PM. Helped by JP, Jason, and maybe another guy.

I bought from out of state. Aimee, did a walk around of the car made sure I knew about every little thing. There were no surprises when I picked up the car and saw it for the first time. The whole team also made it easy to do the transaction. I'll check these guys out the next time I am in the market for another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Management team is obvious!

By Kraffty on 12/6/2018 at 6:57 PM. Helped by Aimee Deen and JP Ha.

We bought our new F150 mid afternoon on Black Friday. Not the preferred date choice but our schedule made it the best we could do. I contacted the dealership by internet friday morning, got a call back from Aimee Deen very quickly, set an appointment time (we were a bit late), she greeted us personally, handed us over JP Ha and we drove out about 3 hours later with a higher end truck but at exactly the same price we expected to spend when we walked in. We didn't see a customer or salesperson with anything less than a smile on their face the entire time we were there, I attribute that in large part to a management team that must place customer service at the highest priority. They don't know it yet but they've already sold me my next Ford... someday...down the line....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 F250

By TucsonB on 12/5/2018 at 4:01 AM. Helped by JP Ha.

The team at Rodeo is great. JP Ha is super! I called made an inquiry over the internet and got JP as my salesman. He was courteous, engaged, well informed, and great to work with. My wife and I had a great experience. In and out in 3 hours from test drive to driving away. Would and will highly recommend Rodeo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By thevargos on 12/4/2018 at 7:02 PM. Helped by Lynelle.

Completed in a timely manner and great customer service. Went in to get three recalls completed. One was not available yet by manufacturer. Will keep checking back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike’s Ford Experience

By Mike 77743 on 12/2/2018 at 10:11 PM. Helped by Mark.

I’ve literally purchased a new Ford F1 50 over the phone I negotiated it, and closed. I’ll stop by the store for 30 minutes to sign the papers It doesn’t get better than that Thank you very much rodeo ford And of course you can’t do it all without a great salesman. Thanks Mark Sincerely Mike

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Power train warranty repairs

By 2015whiteescape on 12/2/2018 at 6:17 PM. Helped by Lynelle Langford.

Lynelle Langford provided excellent information and communication to help get my car repaired. Excellent service! Repairs performed as promised and on time. Shuttle service was extremely handy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Leticia on 12/1/2018 at 7:40 PM. Helped by Bruce.

Bruce was the adviser that helped me and he was very courteous and had my vehicle in and out of service rapidly. Scheduling was easy also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Missing

By Jocko89 on 11/29/2018 at 11:09 PM. Helped by Monreen.

For three years running I brought my explorer into be serviced, and about 99% of the time everything was great. Just one time I had a thief of two 40 cal with ammo clips taken out of my consaul. I was to be repaid about 80 some dollars for the loss. I never got a check or the merchandise replaced.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Service extrodinare

By Arangio on 11/21/2018 at 9:37 PM. Helped by Anamda.

Professional friendly and attentive to there customers happy employees clean enviroment and through service to ensure my vehicle remains in good condition to make sure I can continue to drive my high mileage vehicle. Ford Strong

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Car buff on 11/22/2018 at 2:11 AM. Helped by Aimee, Malcom, Tony, Edson, Nathan.

Car buying was a pleasure. Every member of Dealership was knowledgeable answering any and all questions I had. They worked with me ensuring was satisfied with every aspect of my purchase. Atmosphere was friendly and comfortable.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Mirna was awesome

By Mryan419 on 11/18/2018 at 3:06 AM. Helped by Mirna.

Mirna was great she took the time to find me the best deal on tires, and kept me informed on the status of my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded expectations for resolving a problem.

By 0kaitay9 on 11/18/2018 at 6:09 PM. Helped by Amanda.

We had noticed, a month after having our vehicle serviced, that a rear floor mat was missing, which we concluded may have gone missing during servicing. We took it to Amanda who had all four mats replaced. Wow! We did not experience any run around or denial, but courteous, prompt response to our concern. This way exceeded our expectation.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience

By Venkata R Narla on 11/16/2018 at 12:59 PM. Helped by David.

David Garcia, General Manager is super. Very professional and to the point. No pushing, purely business and to the point. Stayed available late to accommodate me.

I would recommend this dealer.