Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.2  
Friendliness
4.4  
Overall Experience
4.1  
Price
4.5  
Quality of Work
4.4  
Service
4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Buying Experience

By Mike&Angel on 1/18/2018 at 8:04 PM. Helped by Butch Anderson, The Car Couple guy.

We purchased a new F250 sight unseen from NM. My husband did all the negotiating over the phone. Butch answered all his questions very quickly, even via text. The numbers we got over the phone were the numbers we got when it was all said and done. We drove 6 hours to pick up our new truck and they were very friendly when we got there, had our truck shiney and ready to go out front and even offered our kiddos cookies! Overall a pleasant experience.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Service Advisor

By Acegolfer on 12/27/2017 at 7:18 PM. Helped by Lynelle.

Lyn Elle was my service advisor and she kept me up-to-date as to what’s going on with my car repairs. She promised to call me about the repair progress and she was true to her word. She was professional all the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By Cynthia on 12/15/2017 at 3:47 AM. Helped by Anthony Worm.

One of the easiest and best buying experiences EVER. Go see Tony Worm he will make it as easy as possible! Thanks again to the Rodeo Staff!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Big Bertha on 12/1/2017 at 7:38 PM. Helped by Scott Griffith, the gentleman in finance...so sorry I can't remember his name..

I recently purchased a new F 150 from Rodeo and was really pleased with the dealership, from the salesman Scott Griffith, to the finance guy, to the service people. No pressure, just patience and information. I would highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The works

By Fast Fred on 12/1/2017 at 12:21 AM. Helped by Heather.

Heather was awesome, helpful and made sure I was comfortable while I was there for my service, reviewed my vehicle history and noted any future maintenance issues.

I would recommend this dealer.

Overall Rating

2.6  

2   Customer Service
3   Friendliness
2   Overall Experience
3   Price
3   Quality of Work

Poor customer service in the service department

By Toni on 11/21/2017 at 11:29 PM. Helped by Richard; heath.

No one answers tge phone. This latest attempt took me 7 minutes to finaly reach someone to make an appt. At service im told they will follow up with me on issues but dont. I finally resorted to calling service manager which also was a diificult process to be told he apologizes for the poor customer service but it continues on without improvement. Ive dealt with richard and heath and neither folloed thru. Sales experience was excellent but their service dept leaves a lot to be desired

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change

By anneb on 11/15/2017 at 3:16 AM. Helped by stephanie Yocum.

I took my car in for a routine oil change. No problems. Stephanie was very polite and answered my questions . Service was prompt and the waiting area was comfortable.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

No bull but lots of effort by them.

By John-mark Blair on 11/9/2017 at 11:52 AM. Helped by Mark Kirkley and mostly Greg Jarvis.

Ok. I have been researching pick ups for a few years now. Bought one and loved it, to tow a travel trailer. I Didn't educate myself properly, bought more trailer than I could legally tow. It was close, yet, I subscribe to the theory, that you can't put a price tag on piece of mind. So moved on to considering F-250. Saw lots of gas f250s in price range, mostly xlts... But actually finding one in existence was hard, I was budgeting 4x2. Gas. The reality was the white trucks, that we're all I could actually see and touch we're what seems to be left. To much work truck feel. Not as honey as my XLT 2014 f 150. I just wasnt feeling the white f 250s. All this to say Greg and Mark at the internet sales Dept, didn't give up, and searched and still couldn't find what I wanted. But you see when I mentioned the research I'd been doing? I had noticed they didn't haggle much they just sold trucks for 1000's and 1000's cheaper than ones close to home. They list several f250 lariats for under 45k. Nice. Needless to say I ended up in a fantastic pre-owned f250 lariat with every Bell and whistle I wanted, for what I wanted to pay. They spent all day with me, came to my hotel to pick us up, offered to drive us to get lunch, and drop is off. Oh did I mention we live in Florida? Driving my trade in to PHX, and driving new trick back, was still cheaper then anywhere else I have been able to see the truck in person. Mark saved the day. Thanks Mark K.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!!

By Mustang on 11/4/2017 at 10:19 PM. Helped by Tony Worm and David Garcia.

Tony Worm and David Garcia were exceptional working my deal. No hassle no extra time no issues just fast,fair and great customer service! Highly recommend for any car purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly

By T on 10/16/2017 at 6:39 PM. Helped by Rachel.

I took my car in to Rodeo Ford for regular service and as usual, everyone was more than helpful and very honest and extremely friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service center

By Stangowner on 10/15/2017 at 8:07 AM. Helped by Vicki Raines service advisor ,Justin Ferguson service tech.

My experience with rodeo Ford was exceptional the people here are beyond awesome had to have my car towed in sat morning and by 10:30 I was on my way service advisor Vicki Raines was amazing at getting me and my problem taken care of and service tech Justin Ferguson did an amazing job taking care of my car I would recommend this place for all of anyone's dealer needs very friendly understanding and exceptional in customer care

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service!!

By Jason on 9/26/2017 at 6:17 PM. Helped by Heather.

The service department at Rodeo Ford was amazing. Got my issue solved and were great to work with. Heather was great to work with. I would highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best!

By Bert on 7/18/2017 at 2:04 AM. Helped by Michael.

We had a wonderful experience at Rodeo Ford. Michael, our salesman was very helpful. He worked out a great deal and we bought a beautiful truck at a great price. we'll be going back to rodeo for our next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always good

By SoonerK on 7/6/2017 at 5:41 AM. Helped by Vicki.

I have taken three different vehicles here and somehow they always save me money over the quote I got at my independent mechanic. They're friendly, honest, true to their word. I bought my current vehicle from a different Ford dealership and have regretted it since almost immediately. I should have stuck with Rodeo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service in and out of the shop.

By Bookman on 6/29/2017 at 5:37 PM. Helped by Service advisor and greeter.

I have had 3 semi emergency situations with my vehicles and these people are wonderful from the greeter, the service advisor and the tech who you never see. Took me right in, fixed the problem or dealt with the issue and away you go. Great place, great people.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Fix part of the problem then you have to come back to finish

By Brian11 on 6/23/2017 at 10:31 PM. Helped by Vicky Raines.

Would not use them again terrible service do not seem to care if it was fixed or not probably. Problem I had was they only fixed part of the problem .

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and staff

By San on 6/22/2017 at 8:23 PM. Helped by I have worked with many service consultants.

Every time I have come in with my Ford Edge I have had excellent service. This includes the employees out front, service consultants, and service mechanics.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very honest place to buy and get service

By Ford Escape on 6/21/2017 at 3:49 PM. Helped by Tawnya.

My experience with rodeo ford was excellent. They were very understanding about our needs and what we could afford. My wife and told them what we needed and how much we could afford. They met that without trying to give us what shouldn't have. They cared about our pocket book rather then their own. This is the second time we bought a new vehicle from them and will continue. They truly care about people and how to treat people like they should treat others.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Best Service Department

By VeroSwim on 6/21/2017 at 2:44 PM. Helped by Rachel and Minerva.

I have had some horrible experiences at other service departments with Ford, Rodeo is so far the best in all categories, I go out of my way to take both my Ford cars there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Problems

By stuccoguy on 6/15/2017 at 12:55 PM. Helped by Laurie Barnes.

Recently moved to the Glendale area and decided to go truck shopping. Rodeo was my first stop. What I liked about Rodeo is that their inventory is stacked! Big selection of super duties in diesel! I already had financing with credit union... they had the model I wanted ... they met my price & everything went very quickly! I commend the salesperson too..a girl named Laurie!! She wasn't bumping into me yapping in my ear like most ... but very professional with any questions & making sure I was happy!! Two thumbs up from me!

I would recommend this dealer.