Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service experience!!

By Neil75 on 6/9/2019 at 7:40 PM. Helped by Tony Serpico, Rick Villasenor.

The Service Manager, Tony Serpico, and his team made me feel like a special customer. I came in to purchase and get a bed liner installed in my GMC Canyon. Rick Villasenor in the Parts Department found me a Chevy Colorado liner with the same fit for a lot cheaper. They had it installed while I waited and were extra accomodating to make sure I could apply my GMC Rewards points toward the purchase. I will definitely come back here for all my service, and would highly recommend it to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Rashonda on 4/16/2019 at 1:51 AM.

Thank you Brian and Austin. I walked in there with negative energy and walked out with a gigantic smile and a set of car keys. I was ready to give up and walk out and Austin stopped me and said give him 15 more minutes.... I'm glad I decided to wait, he promised me a vehicle and I left with a vehicle. They did everything in their power to make sure I left in an ecstatic mood. Thank you guys again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Vincent922 on 1/28/2019 at 10:46 PM.

Austin at Rogers Auto Group was very processional. He provided great customer service to my husband and I. The service they provided was very wonderful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SALESMAN OF THE YEAR-DANIEL NINO

By littlekris2 on 1/21/2019 at 2:22 PM. Helped by Derrick Parks, Dewayne Parks-Great Service Consultants.

My experiences at Rogers are nothing less than perfect. I've purchased 3 vehicles from Rogers Auto Group and every one of them has run great. Daniel Nino has been my salesman for years and he's a great guy. If there was any salesman that you'd want to ever have selling you a car it would be him. He's always on top of everything, whether it be an extra key or an oil change. He's always willing to help you out and make you feel #1. He's been in the business for years and I've recommended many people to him and they have nothing but good things to say about him. He's very proficient, and on the ball with everything. He makes buying a car actually easy and enjoyable-if there is such a thing. If he didn't have what I wanted he made sure that he got it for me. If there's an award for the best salesman in Chicago he should receive this honor by far. A lot of salesman are con artists, but he makes you feel like family. I recommend Daniel Nino when buying a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Steve on 11/7/2018 at 10:24 PM.

My wife and I had a great experience leasing our 2018 Hyundai Tucson from Rogers. Our salesperson Christopher Bradley was great to work with and really knows his stuff. Christopher explained all of the vehicles features during the test drive and helped with a follow up service appointment. Christopher made himself available (and still does) throughout our leasing process. Sales manager Brian Benavides also did a great job answering my many questions when I initially contacted the dealership via email. Brian continued to offer expert help and guidance during the leasing process. Great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By theflemings on 10/10/2018 at 3:40 PM.

Great experience working with Adam and his trainee, both were very friendly and worked to get us what we wanted. This was the first time purchasing a car was not a headache. In the past it has taken all day to get everything done. NOT here the whole process took about 3 hours... Who buys a car in 3 hours? Well you can here!! Adam was great we never felt pressured to buy something we didn't want. I have already recommended Adam to my coworkers. Thank you to everyone who made our car buying experience easy!! PS I'm loving this BMW...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Amcis123 on 9/29/2018 at 4:49 PM.

I would just like to thank Chris and August for making this experience very good for me they were very patient and really worked with me to get the best deal for me i am so so happy i will send friends and family here. Thank you.????????

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The salesman Chris Bradley

By Tgray on 8/23/2018 at 3:37 PM.

Just when I had lost hope of getting financed for a vehicle due to my credit history Rogers Auto group came through with victory for me. Chris Bradley my salesman was extremely helpful and super professional in getting me into my 2015 Nissan Versa. The finance manager was great as well giving me a car note I can work with !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly. No BS.

By jbowman83 on 7/23/2018 at 7:59 PM.

What more is there to say? The sales staff and management worked with me on the price in a non-aggressive manner. It was friendly and actually enjoyable, stress free purchase. Not only that, their service department has been rock solid and taking care of the few cosmetic issues on the used car I purchased. Will go back! 10/10. 5 stars. 2 thumbs up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Fanila87 on 7/23/2018 at 4:56 PM.

I would love to thank Daniel Nino for all the time and dedication he invested in helping me get the car I love. I’ve been getting lots of compliments on my new vehicle and I’m definitely recommending Rogers Auto Group and specifically Daniel Nino because not of this would of been possible without his kindness, effectiveness and knowledge. Thank you so much Dany 😇

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales staff went out of their way to help me.

By Miller,Dennis, 50 on 7/5/2018 at 10:00 PM.

I was recently turning in a lease and was really impressed with the sales staff and the service dept. With the way they helped getting the vehicle equipped the way I needed it 5 stars all the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer

By AWESOME621 on 7/5/2018 at 9:46 PM. Helped by Matt S.

I have been a customer of Rogers auto for over 8 years. I decide to purchase a new car. I went in with a list of must haves and everything was included and if it wasn’t Allen made sure of it. He knows car buying. Don’t hesitate to visit. He sticks to his word.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelent Service

By Happy Camper on 6/30/2018 at 9:47 PM. Helped by Don Johnson.

I was a little apprehensive about keeping my appointment today, because of all the negative things that are said about car dealerships in general these days, but I was pleasantly surprised by the experience. The vehicle that I had called about was ready for me to test drive when I arrived for my appointment and my salesman was very professional. He took a very “ no pressure”, which i greatly appreciated. This is my first new car purchase in years and I’m very happy that I picked Rogers Hyundai. I live my new Sonata!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By Sharona on 6/21/2018 at 4:59 AM.

It's been 15 years since I last bought a vehicle. I was dreading a very stressful experience. Fortunately, I was pleasantly surprised by Walter's and Lorena's patience in helping me get the vehicle I wanted at a price I could afford. I never felt pressured to go outside my price range or to get a vehicle I didn't want. They made the car buying experience very pleasant. I hope they're around when I'm ready to buy my next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Adam Salameh - Great / Positive Customer Experience

By Geo14344 on 6/19/2018 at 4:06 PM.

Rogers Auto Group, I would like to give my gratitude and apprecation to Adam Salameh for taking care of me when I was visiting your location on 6/16/2018. His professionalism and outstanding customer service exceeded my expectations! I really appreciate his service and hope to work with him again in the near future. I will give him and your location my highest rating! Thank you. George

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easier than I would've imagined

By tyla on 6/14/2018 at 8:46 PM.

Never, ever had such a rapid, car buying experience before. Walter was efficient, knowledgeable, and patient with me. I would definitely return and tell others

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car

By Jerry herron on 6/11/2018 at 11:54 AM.

IT WAS A GREAT EXPERIENCE EVERYONE THAT WORKED WITH ME WAS HELPFUL and iam very satisfied with my purchase sorry for late response awesome work thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Easy and Fast

By Mary,jane123 on 6/7/2018 at 12:21 AM.

Danny was prompt, attentive and friendly.....he made my experience at the dealership a great experience! I love my Chevy Spark! Thank you for all your help Danny😁 And a big thank you to Manny....for finishing up the paper work.😁

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought new car today, paid in full!

By Patricia C. on 6/5/2018 at 8:36 PM.

Jose Ibarra, our salesperson was all I could wish for and more! He is courteous, knowledgable and made me want the car we purchased, so much that I happily parted with the cash. Now who says that after making a major purchase? I recommend him, and to Rogers for excellent service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Happy customer

By Toya on 5/26/2018 at 2:01 PM.

I really appreciated the great customer service from you Mr.Bradley,you work with me to get the car I wanted and I'm satisfied, thank you!

I would recommend this dealer.