Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What wonderful and marvelous guy Mark Mauricio!are

By Mcdonald Family on 6/21/2017 at 1:43 AM.

Mr and Mrs Mcdonald dropped by Ron Carter car browsing. Mrs Mcdonald was showing her husband what car she were interested in Cadillac CT6. We got introduced to Mark Mauricio great ambitious man to find the exact car my wife wanted. Everything went smooth and quick by the grace of Almighty God to be blessed with this nice luxury car. Thanks to Mark Mauricio !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The customer service was outstanding and the personnel

By 007 on 6/23/2017 at 9:37 PM.

Lisa Velasco and June was outstanding !!! The staff was very professional and I enjoyed the whole experience.thanks for the Cadillac experience!!!we d go back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatest service ever.

By Wynell Murphy on 6/15/2017 at 6:53 PM. Helped by Michael Bowers.

Form the time we went online , the staff at Ron Carter Cadillac have been awesome. Michael Bowers, our salesman, was so patient, understanding , upfront and honest about our possible purchase to our actual purchase. The whole team was so helpful and kind. No one was pushy or over bearing. They worked for us and with us on every level. So far, greatest car buying experience. #Ron Carter Cadillac in clear lake for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great ,friendly,service.

By Luis Lopez on 6/13/2017 at 10:09 PM.

Went in to Ron Carter Cadillac just to see a vehicle,and came out driving the same day.Mark Mauricio made everything go smooth and simple like it should be.Thanks for all the help and good sevice!Keep up the good work.👍🏻

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mark Mauricio was GREAT!

By alister28 on 6/5/2017 at 3:02 PM.

My husband and I went in, told them what we wanted and they made the numbers work. I love my car and would recommend Mark Mauricio for any of your transactions. Mike Pierce also had a hand in it and he was fantastic too. It was a pretty quick transaction and we were on our way.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!

By Newtruck2017 on 6/1/2017 at 8:21 PM. Helped by Benito Sanchez.

Benito was great, friendly, and patient. Was never pressured. Great experience for my husband and I in getting a vehicle for me. I would highly recommend this dealership and Benito. Thank you.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They don't disclose wrecked vehicles

By Sonya S. on 6/1/2017 at 5:48 AM.

We bought a CTS 2.0T July 2016 new and found out months later the car was wrecked before we purchased and no one bothered to tell us. Very shady dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Couldn't be happier!

By Bthill101 on 6/1/2017 at 3:08 AM.

After owning Infiniti vehicles for over 12 years, I recently made the transition to a Cadillac. Not only was Mark Mauricio amazing through the sales process, but he took the time to walk me through the use of my new car. I'm happy to give my family the proctection of such a wonderful vehicle, and excited to drive such a fine vehicle. Seemless process made even easier with a phenominal staff. Thank you Mark, and Ron Carter Cadillac! Matthew and Bridget Hill

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

made buying a car fun

By deforrest on 5/27/2017 at 1:00 AM.

The salesman [George clark] was outstanding, very friendly ,very knowledgeable. At no time was I pressured,everyone there was very friendly would highly recommend the dealership and the salesman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Carol2016 on 5/20/2017 at 9:09 PM. Helped by Ruben Cauton, Sales Manager.

Everyone we worked with - Ruben, Lisa and June - was very friendly and helpful. Lisa was our salesperson and did a great job of explaining everything, even gave me a "tour" of my vehicle. She was very helpful throughout the process. Ruben worked with us on the price and stayed in contact with us to ensure we were satisfied with the transaction. June explained all of the options and paperwork thoroughly and answered all of my questions. This is our first Cadillac purchase, and we appreciate the great service we have received.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal for my New Cadillac XT5

By Brianvt on 5/13/2017 at 6:44 PM.

Had a great experience here at Ron Carter Cadillac. Would recommend Mark to all my friends and relatives. Come see Mark Mauricio for a great lease deal. He will take care of you in all your buying needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An amazing experience.

By Styling chick on 4/26/2017 at 2:14 AM.

Aimee was our sales person. She was kind and very knowledgeable about our car of choice. CTS Cadillac 2014. This model was not on the lot. Aimee owned a 2014 CTS and let us take a test drive in her car. She reviewed all the features, all questions answered. A 2014 CTS was searched for and found in OK. We had terrific service! Her expertise in the car, service, and financing provided confidence in knowing we had made the right decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Diana is Amazing!

By Lishajoy33 on 5/4/2017 at 1:06 AM.

From start to finish Diana has been Amazing! I told her what I wanted before I got to the dealership and I was also hesitant to come in because It was a 35 minute drive and I HATE driving far. Diana had the car that I wanted and in the right color waiting for me. On my test drive we had great conversation and I was sold. She didn't try to sell me things that I did not want.... which is what I greatly appreciated the most. She even set it up so that I could have my car that I was no longer leasing picked up from the dealership that was from another company and I got to drive my new car home. Diana definitely went above and Beyond!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service!!

By Angela Valdez on 5/1/2017 at 8:29 PM.

Amie is absolutely amazing!! She has the best customer service skills and understands the true meaning of meeting if not exceeding her customer's expectations. From the first moment I met Amie in the service waiting room I knew she was something special. Months later, I called her cell late on a Tuesday evening and we set up an appointment the following evening at 5 PM. I thought I was going in on Wednesday only to have my trade in inspected but before I knew it she had everything prepared with June. I was literally at the dealership 2 hours...new vehicle ordered, documents on my new vehicle signed, and keys to a courtesy vehicle in hand! June is an absolute jewel. Both Amie and June made this the most painless and enjoyable purchase I've ever had. One last thing...Amie, thank you for being so courteous to me with every little request (items left in courtesy car) and question. You have definitely set the bar high for the standard of excellence in sales!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING Car Buying Experience

By TMASS on 5/1/2017 at 9:05 PM.

I HATE the process of buying a car. Seriously, even driving off the lot in something new and exciting doesn't make the feeling of hours wasted and being messed with go away. This was VERY different. As a matter of fact, it was different than anything I've ever experienced. Amy was attentive, friendly, and didn't push me into buying a car. She just allowed the beauty of the Cadillac ATS sell itself. Within an hour or so, I went from test driving my car to driving it down the freeway. Buy your car here and only HERE! Thank you Amy for my new Caddy and for the wonderful experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST dealer experience !!!!!

By Cadillac17 on 4/29/2017 at 8:23 PM. Helped by Kelly Wilson.

AWESOME SERVICE !!!! Mark Mauricio is a super friendly sales man, he Answers all your questions and gets you the very best DEAL =) Finance Team takes you through a quick, no run around process. THANK Mark & Cadillac !!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

George listened and acted upon what best fit me.

By RAD-DPTX on 4/29/2017 at 6:57 PM.

Week prior to final purchase of Corvette Ron Carter Hyundai was unprofessional in behavior and I had decided not to do business with this company. After much thought I went back to dealership to new car sales and was immediately met with customer satisfaction. Ron Carter Cadillac is a Reliable Buisness and provided exceptional Customer Service. Sincerely, Robert Dushman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING AMIE

By kaitlinmandic1 on 4/28/2017 at 4:44 PM.

AMIE WENT ABOVE AND BEYOND WHEN IT CAME TO TRADING UP FOR AN ESCALADE! WOULD RECOMMEND HER TO ANYONE! THANK YOU FOR BEING SO THOROUGH AND HELPFUL!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ask for Mike M

By emayre on 4/28/2017 at 3:06 AM.

Mike is a wonderful asset for Ron Carter Cadillac. His warm and personal approach helped make car buying less stressful. I recommend asking for Mike every time

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

A Valentines Day Surorise!

By parrow79u on 4/27/2017 at 3:49 PM.

Amie was terrific in helping me surprise my wife with a 2016 SRX. It was our 2nd Cadilkac from Ron Carter. Amie was tireless in her efforts to get all done with an ever changing inventory. The vehicle arrived in our driveway on February 14th with a very big bow on its hood. Thanks Amie for an excellent customer experience. My brideoves her SRX.

I would recommend this dealer.