Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
2.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Everyone very professional and helpful

By Medenman on 4/6/2019 at 10:55 AM.

Friendly and exceptional customer service. Was very impressed of the quick and informative service. Did not have to wait 30 minutes. Diane and Alican also very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional Service

By Ranger Joe on 4/2/2019 at 8:44 PM.

My recent Caddilac experience at Ron Carter was remarkable due to the professionalism at prompt service by Mark Mauricio. My recent purchase was painless and Mark’s courtesy made the transition from our old Cadillac to our new Cadillac very pleasurable. I definitely recommend both Ron Carter Cadillac and Mark Mauricio if you are in the market for your next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience with Ron Carter Cadillac and Mark Maurici

By Pantoja65 on 4/2/2019 at 6:37 PM.

Ron Carter Cadillac dealership is very professional and cares about the customer. Mark Mauricio our sales person was professional and pleasurable to work with. We will definitely use him and this dealership again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional Service

By Ranger Joe on 3/18/2019 at 10:05 PM.

Ron Carter dealership and Mark Mauricio made my last purchase not only a pleasure but virtually painless. Mark was extremely professional and personalable in meetin our family’s needs while purchasing our new Escalade ESV. This is our second Cadillac from Ron Carter and this purchase was much better then the first purchase thanks to Mark. We came in from over 5 hours away to buy our new car. The process was quick and easy due to Mark’s due diligence prior to our arrival. I highly recommend Ron Carter Cadillac and Mark Mauricio for your next purchase!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Ingrid Johnson on 12/28/2018 at 7:06 PM.

I really enjoyed the experience. I would absolutley recommend you guys to anyone because of the great service I've experienced here. Thank you for your great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mark Maurice

By Dinoteeth42 on 12/8/2018 at 11:23 PM.

He truly treats you like family and goes out of his way to give you what you want. Been buying vehicles from him for years. Wouldn’t consider another rep. Ron Carter and Mark have met our needs for years and continue to. Give them a chance, they will make your dreams come true.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No 1 caddies 2013 now a 2018 👍

By XT5 2018 YES on 11/17/2018 at 3:45 PM.

My salesmen was a professional in every way he explained what to know about our XT5 as far as it being luxurious plus all features that comes with our new XT5 👌👍🙏👏

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

What Cadillac is and always should be--the highest standards

By EastProLaw on 11/3/2018 at 12:41 PM. Helped by Lori Schubert.

Not since I worked at and bought my first Cadillac at Bramen Cadillac in Miami 40 years ago, have I found a dealership that upholds the Cadillac standard like Ron Carter. Cadillac, is right up there with the American Flag, Ron Carter Cadillac understands this and displays it from the moment you walk in, until the drive out in your new Cadillac. Head and shoulders above every Cadillac dealer in the Houston Metro Area. Mark Mauricio is a prince of sales decorum.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good deal

By Joe’s car on 11/1/2018 at 8:58 PM.

Mark did a good job of finding just the car we wanted and got us a great price and the payment we wanted. Everybody there was very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

smoothest car buying experience ever

By crystal1234 on 10/31/2018 at 5:29 PM.

The sales team at Ron Carter made my car buying experience SO smooth. after having some bad experiences at other dealerships, i was ready to give up car buying all together. Thanks to the team at Ron Carter, I didn't and I'm now driving the car I wanted and got it for the price I was comfortable with. Best part was they didn't give me the run around and try selling me things I didn't need. Mark Mauricio, Ruben Cauton, & Lisa Velasco were all great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ron Carter Cadillac- First Class Service

By Tcollier on 10/24/2018 at 10:31 PM.

Ron Carter Cadillac customer service is first class. I'm a three peat customer. At every turn with choosing a new vehicle, executing the sales paperwork, to driving away in luxury is an experience well done. Thank you to Mark Mauricio my Sales Manager for making sure everything was done in a quick and timely manner. When they say your a part of the Cadillac Family they mean it. Thank you! Tina Collier

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent & Pleasant experience

By Neilani on 10/2/2018 at 1:07 PM. Helped by Dylan Basurto.

Our experience was excellent from all individuals at Ron Carter Cadillac. Mark Mauricio, our salesman handled everything in a timely & professional manner. I highly recommend this dealership for its excellent customer service. They are simply kind, professional, and courteous people with a great dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We love our Cadillac

By Garrett Knox on 9/27/2018 at 1:15 AM.

We have never owned a Cadillac before but after walking in and meeting Felipe we were sold. Felipe was very helpful and made the process very easy. The entire process was a breeze and we thank Felipe!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience!!

By Lola1 on 9/20/2018 at 2:31 AM.

Mark and June are the most wonderful people I have worked with in a long time RE:getting a new car ,not just a car but a luxury Cadillac. They explained everything to me from point A to point Z about Cadillacs. Yes I am so excited to enjoy my first ever Cadillac. I am very happy and honored to be a member of the Cadillac a family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Aime and Lisa were great....very helpful...

By Cadillac Shelia on 9/18/2018 at 2:02 PM.

The finance guy was great too along with sales manager. Everyone was great. This is 4rh vehicle we have purchased from this dealership and one of the reasons is Bobby in service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Mannifresh70 on 9/11/2018 at 6:23 PM.

Benito was very knowledgeable and worked very hard to get the vehicle I wanted and the payment! Highly recommend you let Benito put you in the caddy you deserve!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent experience

By Diva car on 9/16/2018 at 9:54 PM. Helped by Sales manager of certified cars.

Never thought we would drive home in a beautiful CT6, but due to a patient and thorough salesman, we left 5 hours after arriving in our new car. Have had it a month and love it more everyday. Have gone back several times for equipment that was ordered and training to learn how to use the all the special features and have had nothing but great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Deal and service ever

By Moms car on 9/1/2018 at 9:21 PM.

Felipe Candles sales associate at Ron Carter at the Friendswood Dealership gave me the best deal and service ever. If you ever want outstanding service and the best car deal please reach out to Felipe at the Ron Carter Cadillac Friendswood Dealership. When assisting my mother in the purchase of a new car his support and dedication to getting her the best deal was outstanding. Thank you for being the best and my family and I are looking forward to purchasing more cars from you Felipe. Thank you very much. Cassey Perkins.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome, professional,quick service.

By Shir on 6/17/2018 at 5:46 PM. Helped by Loan Davis.

Purchased a beautiful 2018 Cadillac CTS. It’s performing well in the city and on the highway. Special Thanks to Loan Davis for getting the deal closed so professionally. The finance officer is quick and efficient. No nonsense. Thanks to all who. Were involved to help us transition out of an old Mercedes into a beautiful Cadillac. Great job and team effort. Love the cheese and fruit. Great idea

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Couldn't ask for anything better

By JContreras on 5/9/2018 at 9:21 PM. Helped by Dylan.

Ron Carter Cadillac Honestly a very exceptional professional and inviting car dealership. Experienced a rough start at the beginning however the professional and collective staff corrected my situation and Rolled out the Red Carpet. They Took the time to listen to our needs and well the outcome resulted I purchased 2 vehicles within 2 weeks from them...My Sales Professional Dylan was awesome and Patient, the Sales Manager Christian was above and beyond I can't thank them enough.... Keep up Awesome Job you Guys do....

I would recommend this dealer.