Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  

Dealer Reviews

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Overall Rating

2.0  

1   Customer Service
1   Friendliness
2   Overall Experience
4   Price
2   Quality of Work

Only great with the right sales person

By hyundailover on 8/14/2019 at 11:23 PM. Helped by Unavailable.

I do want to start off by saying that one sales guy, John K, is probably the best Salesman I have ever experienced. He is very polite, caring, and thoughtful.....I would recommend him ONLY to anyone else. I did unfortunately have a bad experience not invoking John K, he was not available during my visit. I was assigned a female who didn’t seem to care about my insight or my desires and same to the manager she had come speak to me in regards to the car I wanted to buy. I felt very disrespected by the words and actions that took place during my entire visit and that’s not how buying a new car should be. I was almost in tears due to being consistently let down, judged, and manipulated.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
4   Overall Experience
4   Price

Very good sales experience

By Chris Boyer on 1/16/2018 at 2:37 PM. Helped by Ali Engelman.

I stopped here already knowing the used vehicle I wanted so that took some of the complexity out of the equation. My salesperson insisted that I test drive the vehicle despite me being comfortable buying it without doing so. She also had absolutely no hesitation in agreeing to help me return my rental car after the sale was complete. The purchase process went ok, although I did have to go back to sign an extra paper that was overlooked the first time. If I HAD to pick something wrong I would say the finance manager was a little too pushy with the extended warranty/protection plan they were offering. I decided to get it, but I had already said no a few times and I would have appreciated them not pushing quite so hard on that. Other than that I had a great experience and would certainly buy from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent as always!

By screnzenbrink on 12/14/2017 at 5:21 PM. Helped by Zachary Shea.

This is my 2nd purchase and I could not be happier! Everything from top to bottom was 1st class. Zachary Shea was knowledgeable about the product and services and the car is fantastic!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience as always!

By ATINLIZZIE2 on 12/12/2017 at 5:31 PM.

I’ve always had great service and no negative experiences when dealing with Marhofer. Continue your great record! I always drive the distance to have routine maintenance done as I trust Marhofer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Lease

By clug49 on 12/10/2017 at 5:19 PM. Helped by Avery.

Didn't intend to buy a new car but price and car I couldn't turn down the deal. The staff were helpful and great to work with. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer

By merlrich on 12/10/2017 at 5:15 PM. Helped by Mark Ortcheid.

Went in on black Friday to test drive a Tuscon. Mark was friendly and helpful. We were able to come to terms on a very busy on black Friday. This is the 2nd vehicle my family has purchased/leased here and I have used their service dept in past with satisfactory results. I would recommend them because they're not aggressive and have always been polite helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassle dealership

By mjberringer on 12/9/2017 at 5:17 PM. Helped by John Kainrad.

Simple easy process. They take your consideration first. Tell them your needs be price, buying options, and/or simple vehicle requirements, and they will get you right where you need/want to be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai

By bmill144 on 12/8/2017 at 5:27 PM. Helped by Zach Shea.

I stated before that this is my 3rd Hyundai car and I have been involved in a total of 11 purchases of Hyundai cars, this is with friends and family, so I would say that speaks how I feel about the cars and dealership. I live about 60 miles from this dealership and travel there to make my purchase. Thanks William R. Miller, Jr

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mullen Experience

By debrammullen on 12/8/2017 at 5:17 PM. Helped by Zach and Jeremy.

Purchasing our new vehicle through Ron Marhofer Hyundai was the BEST car buying experience I have ever had. No pressure, transparent financing, and extremely helpful staff. My husband and I were not ready to buy a vehicle. We were shopping at different dealerships but when we met the staff at Ron Marhofer we felt instantly at ease and very comfortable with the vehicle choices and leasing options - we jumped at the opportunity to purchase our Hyundai. We will be purchasing more vehicles from them. Debra Mullen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By tjl4him on 12/7/2017 at 5:36 PM. Helped by Allie & Vinny.

My wife and I returned to buy our second purchase at Marharfer's because we know that everyone pays the same sticker price no back and forth haggling.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Elantra

By dmcintyre1 on 12/4/2017 at 5:15 PM. Helped by Rick Jenkins.

This is the fifth Hyundai vehicle we have purchased from Ron Marhofer and the buying experience continues to be a positive and efficient experience. We were in and out of the dealership in less than 3 hours with a new car, including test driving. Rick Jenkins listened to our needs and brought the right vehicle for us test drive. The buying experience was very low pressure which made for an excellent customer experience. Would recommend Rick Jenkins and Ron Marhofer Hyundai to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NEW CAR

By straigghtshooter on 12/4/2017 at 5:15 PM.

I HAD DEALT WITH THE DEALERSHIP IN THE PAST AND THAT IS WHY I RETURNED TO PURCHASE MY TUSCON. AS USUAL THE DEALERSHIP MET AND EXCEEDED ALL MY EXPECTATIONS. IN FACT WHILE I HAD NOT INTENDED TO TRADE MY OLD CAR, SEVERAL DAYS LATER I DECIDED TO RETURN AND SOLD MY OLD CAR TO YOUR DEALERSHIP TO YOUR STORE IN CANTON- WHAT A GREAT THING THE BUY USED CARS PROGRAM IS. I RECEIVED MORE THEN A FAIR PRICE! THANK YOU FOR EVERYTHING.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By ndonato214 on 12/2/2017 at 5:17 PM. Helped by Michael Bell.

My car buying experience was easy, and fast! My sales person was helpful, knowledgeable and courteous. I will return and recommend this dealership and my sales person to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By joanna_dague on 12/2/2017 at 5:15 PM. Helped by Rob Rose.

Staff was professional and friendly. Made sure our questions were answered. The whole process was enjoyable. Would recommend to friends and family to shop here for their next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Expereince!

By young_summer on 12/1/2017 at 5:26 PM. Helped by Mark Ortscheid.

I walked into Ron Marhofer with many questions. Everyone was very friendly and made the car buying process comfortable. My questions were answered and then some. I appreciate everyone patience and guidance!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By carycoble on 12/1/2017 at 5:16 PM.

This is the third car we have bought at Ron Marhoffer. We are always treated well. We trust the dealership, otherwise we would not keep coming back. Thank you for your assistance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kelton

By keltondjones on 11/29/2017 at 5:28 PM. Helped by Thanks.

Thanks. I came to a dealership 200 miles away for the great price, but was impressed with the entire transaction. Ibwoukd buy from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By cuddyw on 11/26/2017 at 5:15 PM. Helped by Mark Ortscheid.

Dealership is fine this is the fourth car I have purchased from Marhofer I wouldn’t return if my prior experiences were bad. Happy with Sante Fe

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car sales/lease

By srkpta on 11/24/2017 at 5:22 PM. Helped by Mike Bell.

Excellent experience. Entire staff was great to work with, but Mike Bell is always top notch, really takes the extra time needed to work customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By tbliss64 on 11/24/2017 at 5:21 PM. Helped by Mark Ortscheid.

We purchased our first Hyundai Tucson from Marhoffer in 2005 and we still own that vehicle - still runs great and as much as I love the 2017 we just leased, the old Tucson is my favorite. We've always been treated fairly and with respect at Marhoffer. It's quick and painless, without the haggling we experienced at other dealerships.

I would recommend this dealer.