Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeding Expectations

By CarleyShae24 on 10/15/2018 at 10:10 PM.

My family has been buying cars from Ron Westphal Chevy for over 20 years now. Every time we come in, they make us feel like family. We know Bill Houlis and his team are doing everything they can to get us the best deal and accommodate us. I highly recommend going to Ron Westphal Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Polite, professional, fair

By David815 on 9/11/2018 at 11:50 PM.

I was driving by the dealership and saw a truck I liked. Went inside and talked to Danny Cardinal about it. A very chill experience. They weren’t over aggressive in trying to sell me the truck and I appreciated that. After crunching some numbers they gave me a fair deal on an awesome truck. Couldn’t be happier. I wouldn’t hesitate to buy from them again. Thanks Danny for making buying my truck a pleasant experience. A+

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Service

By Vino Fam on 8/19/2018 at 4:45 PM.

Loved the attention to the customer's needs and home town feel of the dealership. Everyone was very friendly and personable, especially Danny! Truly amazing service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Sales Consultant - Great Experience!

By happy customer on 7/27/2018 at 3:09 PM.

Brian Crunican was our sales consultant and he was EXCELLENT!!! Brian Crunican was so informative and knew everything about the new Traverse. When I called the dealership I talked with Joe Marozas and he was EXTREMELY HELPFUL and got us all ready to come in and talk with Brian. It was a great experience! Brian has kept in touch after our purchase, and if we have any questions, he answers them quickly. I will never go to any other dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Over and Above to help an Out of Towner

By schoepmd on 7/26/2018 at 3:02 AM.

Kudos to Paul Smith in the Parts Department. I'm a former customer of Westphal Chevy having bought my first two Trucks from them. I moved away and live in Milwaukee now. MY 93 year old Father still lives in Aurora and lost the keys to his 2001 Buick Lasabre. I contacted Paul by phone and he stepped in and researched the key and fob that I needed, contacted the local Locksmith and sent the parts over to him and charged me over the phone. As I drove down from Milwuakee, Paul's magic was at work. By the time I arrived at the Locksmith, the parts had arrived and the researched codes were in the hands of the Locksmith. In no time at all, I was at my Father's house synching the new key. A half hour later, my Dad's car was working again and I was on my way back to Milwaukee. Although the drive was long, the result was great ! Thank you so much, Paul. I truly appreciate the great service !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

**Amazing**

By DL on 7/24/2018 at 2:14 PM.

I walked in and 50 minutes later had a deal in place that I didn't think was possible given the model we wanted and what we wanted to pay. Danny Cardinal took ownership right away and made sure that our needs and concerns were addressed which was fantastic. This was by far the best and easiest car buying experience I've ever had. If you're looking for a new Chevy, drive past every other dealership and head straight to Ron Westphal and ask for Danny.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Owen76 on 7/19/2018 at 5:49 AM.

My wife and I have bought both of our cars from Ron Westphal and both times we have had the pleasure of working with Danny Cardinal. He is very knowledgeable of the vehicals and made sure we got the ones we wanted and were best for our needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership ever and Brian .C and Joe .M are the best

By Kriste79 on 7/15/2018 at 2:22 PM.

My experience was the best they made me feel very comfortable and answered every question I had about my new truck go buy your next car or truck from my friends at Ron Westphal Chevrolet ask for Brian and Joe best sells men there is

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a vehicle at Ron Westphals!

By Jillfish67 on 7/15/2018 at 9:09 AM.

We would highly recommend this dealership! We had a great experience! Our salesperson Danny was great! We are very happy with the Traverse we picked out!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

My Acadia

By MS on 7/14/2018 at 10:32 PM.

Having searched for the right Certified pre owned Acadia I was down to two choices. Danny spent the time in comparing the options on both vehicles along with the histories and pricing for both. Ultimately the decision was mine. Once I decided the paperwork was ready and signed. I found the total experience to be very relaxed with time given to make the right choice for me. Danny is a wonderful young man, very professional and kind.

I would recommend this dealer.

Overall Rating

4.7  

5   Customer Service
5   Friendliness
4   Overall Experience

Wonderful Customer Service

By JK on 7/3/2018 at 3:22 PM.

Danny was very helpful while I decided on the right vehicle. He helped me determine which vehicle would be right for my and my family's needs. I am very happy with the Malibu and how kind and professional Danny was.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Beginings

By 1st Time Buyer on 7/1/2018 at 2:50 AM.

From the moment I walked in, everyone was so friendly. Danny was very helpful, knowledgeable, personable, understanding, and went through the whole process with me from start to finish! Made my first car purchase such a great experience! Danny is the man!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By HaleyC on 7/1/2018 at 12:56 AM.

I would highly recommend Danny for buying a new car. He is so knowledgeable and made the process so easy. Such a pleasant experience and I couldn't be happier with my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience when smooth as butter

By pepe22 on 3/27/2018 at 2:10 PM.

This is my 3rd car I purchased from Ron Westphal Chevrolet. My experience has been nothing short of Remarkable and spectacular. Brian Crunican was my salesman and Bill Houlis did the final numbers. Brian showed me 3 different cars that I asked to look at. He was prompt and Courteous. He listened to my needs and I found the car of my dreams. I could not thank enough Brian and Bill for the unbelievable deal I received. I will strongly recommend anyone who is looking for a car to see Brian Crunican and Bill Houlis. Two of the best people you could deal with. Thank you again😊😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service for couple of days decision

By max on 2/13/2018 at 11:59 AM.

it gave me a couple of days to decide great service by joe fosco and mike kalsto see ayou guys after thee years from now

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying doesn't have to suck! I had a great experience!!

By Ebolster on 12/18/2017 at 6:02 PM.

I recommend Ron Westphal Chevrolet! I actually bought a pre-owned Dodge Ram here, not a Chevrolet. But the reason I did was because of the price I found online. Ron Westphal beat out the larger dealerships, even beat out the dealerships closer and in the big city. I dealt with a few of the staff here, Mike K. who scheduled my appointment to test drive the truck, had the truck outside the front door waiting for me, greeted me and my family at the front door and took care of me right from the start! Richard G. was my salesperson, Richard was polite and a wealth of knowledge (even though this was a Dodge!) Richard was great with my 3 year old also, he had a Hot Wheels in his desk for such an occasion and gave to my son during our conversion and transaction. I even met the General Manager, Bill H. who came over, introduced himself and asked if he could my make my experience any better. This dealership is a class act and a hidden gem for the Chicagoland area! Car buying doesn't have to suck! It was a great experience for me and my family! 5 stars!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Danny Cardinal

By Jacob Allen Henderson on 5/30/2017 at 2:47 PM.

Danny Cardinal is an awesome personable guy and got my wife and I an awesome deal on a 2014 Chevy Equinox after a recent total on my 08 Malibu. Easy to work with explained everything great helped get everything setup and working. Great guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recent Cruze purchase

By oswego190 on 1/31/2017 at 11:44 PM.

I can't stay enough good things about how Danny Cardinal helped set me up with a vehicle that met my needs and financial situation. I was very wary coming in after several bad experiences with other dealers, but was pleasantly surprised as Danny put me at ease, was honest and worked with me. He was also helpful on a couple of post-sale matters, responding quickly and helping resolve a problem. When I'm in the market for another car in a couple of years, he'll be my first call.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible service and unprofessional

By Evo man on 12/19/2016 at 12:33 AM.

To first start off when I first arrived it didn't seem to bad of a place until I went into dealing with the finance managers and sales man. After looking at some trucks that I had seen on their website I was decided on a truck that I liked and everything was good to go but then when we had an agreement on a price of the truck and all the paper applications were being processed ,they backed out and told me it wasn't possible to sell it to me when they had offered me that price. we had the agreement paper stating all the pricing etc. so after raising the price on the truck then they decide to tell me a set amount of what my payment would be here comes the finance manager changing things around again saying that they had processed me for the wrong truck. Now how many times can u mess up my application when we agreed on one vehicle . After all this time wasted I decided to walk out and never again will I shop here I was decided on purchasing the vehicle but after so many run arounds and lies never again stay away from here

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good dealership

By Perry 2011 on 12/14/2016 at 12:14 PM.

Great experience with my salesman Brian. He took the time to show me the vehicle and all the features. I was at the dealership for about 2.5 hrs.

I would recommend this dealer.