Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Class Experience

By happycamper on 2/22/2019 at 3:24 PM.

Christian Puglisi was extremely helpful in matching my purchasing criteria with a beautiful new QX50. It's been several years since I purchased a new vehicle and he was thoroughly knowledgeable in explaining all the new technological features of the QX50. I was completely satisfied with my experience with Christian and Roswell Infiniti.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

LOVE MY INFINITI!!!

By LisaT on 2/22/2019 at 6:26 PM.

Had a great experience while trying to decide what car to buy at Roswell INFINITI. My first visit was at the end of the day close to closing and we never felt hurried. Rushdi was awesome with explaining details of the QX60. Although I did not buy that day, I was certain Roswell INFINITI was the place I should buy from. Each time I visited Roswell INFINITI I was greated by many happy faces! My experience was positive and I absolutely love my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, fast service

By dawgs1850 on 2/22/2019 at 6:16 PM. Helped by Joseph.

Needed a repair completed that was covered under the factory warranty. I did not have an appointment but was greeted and discussing my repairs with an associate in a matter of minutes. Was quickly provided a loaner vehicle, repairs were completed early the next morning, and my car was returned cleaner than when I dropped it off. Overall a great experience and would highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris from Service Department was awesome

By DUBBAKAN on 2/21/2019 at 8:52 PM. Helped by Chris Hansen.

I was unable to upon my trunk for my QX 70S. Chris received me and with in few mins arranged a loaner car. I got a call from him the very next day stating that my car is ready for pick up. I really appreciate his service and constantly updating the status of your vehicle. I highly recommend this place and will continue coming back here for my car services and enjoy this special treatment.:) -Raj Dubbaka

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service engine light revealed damaged catalytic converter

By RAYSAABREU on 2/21/2019 at 8:07 PM.

Service team replaced the catalytic converter in an efficient manner. Great service.no charge since vehicle is still under warranty. Car was detailed and ready for pickup as stated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I brought my QX80 in for an oil change. I

By KLEINBOB on 2/21/2019 at 5:13 PM. Helped by Service person.

It was very fast and efficient. The person was very friendly and cordial. Also talked to Wendell Collins in sales. He was very friendly and knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pre-certified Infinity QX80

By SM on 2/20/2019 at 8:54 PM.

Roswell Infiniti creates a great buying experience. Rushdi was very professional, knowledgeable and courteous. Very in tune to my needs. Recommend highly. Will come back again for my next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joey from service department was great

By PETERHANSEN21 on 2/20/2019 at 7:54 PM. Helped by Joseph Triola.

Joey made sure to go above and beyond to accommodate me and my needs, he was kind and thoughtful and honest and made sure to listen to my requests and did not try to add any additional charges or services. Will continue coming back for services here due to his great treatment of customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service

By SHORTOFF1 on 2/20/2019 at 6:19 PM.

Very professional and friendly service visit!it's a pleasure to find this type of service in today's busy schedule! Keep up the good work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Continues to impress each time I visit

By SAAB4ME@gmail.com on 2/20/2019 at 5:57 PM. Helped by Chris in Customer Service.

Really appreciate the great service and professionalism from the entire team. Loaner car experience was painless and really enjoyed the car as well. Will continue to bring my car there for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really awesome!

By ksan on 2/19/2019 at 2:12 PM.

The dealership was nice and Rushdi was great! Honest, helpful, and knowledgeable. You won’t find anyone better to get you into your new INFINITI.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, Fast and Amazing

By Scates777 on 2/18/2019 at 11:13 PM.

We went everywhere trying to find a convertible that was in good shape. At the point we entered this dealership, we were fed up with Car shopping. Christian and the staff at Roswell Infiniti made the process effortless. They were able to point us to the perfect car after hearing our needs. It was one test drive and we knew we had finally found the one. The process after that was smooth. We can’t thank them enough for their knowledge, professionalism and making the process easy. We would definitely recommend them (and have). This dealership has been around for over 25 years for a reason

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Who knew car buying could be fun?

By wgriffin410 on 2/15/2019 at 5:51 PM.

My car buying experience at Roswell Infiniti was enjoyable. The sales representative was very helpful and made me feel comfortable. He went to great lengths to ensure that I was happy with the vehicles that we chose to test drive. And, ultimately, I selected a vehicle with which I am quite pleased.. Thanks Rushdi for making car buying fun.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Staff

By SANDRABSHANNONHOUSE on 2/15/2019 at 8:33 PM. Helped by Joe.

Experience with all staff excellent. Joe went over each of issues and explained problems and options. He care through, friendly, polite and helpful. All staff encountered from person that checked me in, got me loaner to checkout pleasant and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By JJANDEJ on 2/14/2019 at 5:32 PM.

Roswell Infiniti met and exceeded our needs for a car. Everyone was accommodating, pleasant and easy to work with. We would buy from here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING staff and experience with this wonderful dealership!

By COCAMPBELL on 2/14/2019 at 2:48 PM.

I work for a fleet management company and I can't thank Bill Gray and Elizabeth Marshall enough for the AMAZING service they provided during my recent experience with them. We had a brand new client come on board that had two vehicles that we needed to locate and purchase ASAP. These two wonderful employees handled it quickly and efficiently! Elizabeth proved to be a VERY dependable and dedicated sales rep as she was sick home with the flu and she STILL was keeping me updated every step along the way! I was impressed and extremely thankful for how much she truly cared. Bill Gray stepped in and helped finalize these transactions and helped locate a tough to find vehicle from another dealer so we could make our client happy. These transactions required patience, quick action and a LOT of follow up. Bill and Elizabeth were truly great people to work with and I could seriously go on and on about how much they did for me and our new client. I can't wait to work with your dealership again in the future, it was a true pleasure and good to know that I have a local dealer to our client that we can depend on! Great job and thanks again, seriously appreciate it more than you could imagine! - Colleen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleasant and Informative Experience

By stuartrbntt on 2/13/2019 at 7:25 PM.

Elizabeth great my wife and with a smile and was great to deal with. She explained all of our options and then let test drive the cars that we selected. After the test drives it came down to 2 cars and Elizabeth gave us some to discuss what we wanted to do. We made our selection and then the financing process was easy and informative as well. So far I already feel like we are part of the family. Sincerely, Stuart & Mary

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Infiniti Dealership!

By HUGHHAYMAN on 2/13/2019 at 6:56 PM. Helped by Erika Denson.

Express service is truly "Express". Erika did an outstanding job... very professional, kept me informaed, made recommendations, and kept the whole process moving very smoothly. Plus she smiled! I have been doing business with Roswell Infiniti for over 15 years... they are the Best! Hugh Hayman

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Oil Change

By ADIASHAWK on 2/13/2019 at 3:40 PM. Helped by I apologize, I don't remember..

Thank you for making this such an easy process - everyone was so nice. And the car cleaning was such a nice added touch. THANK YOU

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By SHAUNAMARIS9 on 2/13/2019 at 3:14 PM. Helped by Joe.

Joe was awesome he was easy to work with and helped me with everything I needed and kept me updated on my car and in and out

I would recommend this dealer.