Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.5  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price

Happy customer

By clerical71 on 1/31/2019 at 6:23 PM. Helped by Mike Williams.

Dre, salesman is very good at what he does and he lets you ask questions, and lets you come to conclusion of what type of car you need! He is like a walking owners manual and will answer any questions so you get the most out of your car. He is respectful, nice, and cares about making you happy. Aaron, sales manager is hands on and helped make my purchase of my lovable Elantra.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Buyer beware

By LeastFavorite on 9/25/2018 at 4:05 PM.

Sales experience was typical. Multiple sales offers for a certain payment amount with which the numbers didn’t add up correctly to the sales price and interest rate offered. “Oh we’re sorry” that payment amount included extra warranties etc that we didn’t want. Round two more of the same. Finally, they come back with a transparent offer that matched the sales price after we said we were leaving. But beware, I should have paid closer attention to my final documents; the finance guy put 61 payments in my loan contract instead of 60. Another lesson learned. This is why car salesmen have bad reputations. I won’t be returning.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Visit to Hundai

By carguy,judy745 on 7/2/2018 at 6:57 PM. Helped by Kenneth McGill, Service Advisor.

My visit to Hundai for service was very pleasant. I was there for awhile but stayed busy and was informed of the progress being made. The Service Advisor was very courteous and answered my questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people!

By Kdaught on 6/28/2018 at 10:08 PM. Helped by Aaron Paterno.

Everyone here was professional and so easy to work with! The gentleman that sold us our Tucson was great and did not put any pressure on us to buy from them! He listened to our wants and found us just that!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

exceeded expectations

By sarajyoung80 on 12/27/2017 at 5:20 PM.

Aaron was awesome to work with. He stayed late to help us through this process. Every question was answered and any concerns were addressed at the time of delivery. We look forward to working with him again in the future. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, fair price

By light3 on 12/27/2017 at 5:18 PM. Helped by Rudy Gonzales.

I do a great deal of research before buying, especially using Consumer Reports recommendations and buying service, and found that Round Rock Hyundai met each of my goals for a fair deal. Price, trade in price, APR, and warranty all were excellent. Suggest speaking to Rudy Gonzales for a great deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my new Sonata!

By silversarge.tj on 12/24/2017 at 5:25 PM. Helped by Rudy Gonzales.

I came looking for a smaller car, but Rudy worked with me and my wife, and we ended up with a Sonata Limited, which met our needs much better than the one I came to look at. The guys at Round Rock Hyundai bent over backwards to get us into a new car and boy did they come through! Thanks, Rudy, and thanks Round Rock Hyundai. I've had my Sonata for a few weeks now, and love it more every day. It's great on gas, great looking, and oh so comfortable. Y'all should look at one!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By hampton.maliek on 12/23/2017 at 5:23 PM. Helped by Rodolfo Rudy.

All of the service I received was great, timely, and straightforward. I was very happy with all of the service that i got and even though I was having issues getting a car, my salesman worked with me and was very patient and I really appreciated that.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

EXCELLENT

By 1988ramirez.luis on 12/22/2017 at 5:20 PM.

GOOD SERVICE OVERALL PAUL MADE MY EXPERIENCE VERY EASY AND PLEASANT. THE HOLE TEAM MADE MY EXPERIENCE VERY PLEASANT I WILL RECOMMEND THIS DEALER SHIP TO MY FRIENDS.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best sales person.

By cholpaecloud on 12/22/2017 at 5:18 PM.

Paul was an excellent sales person. he listened carefully what we need for new vehicle. and he gave great advise for our needs. he also gave some good recommendations, such as color and options. he demonstrated and explained everything about vehicle professionally. and offer to help anything happens in the future. great experience

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Elantra 2018

By christopher_carter on 12/19/2017 at 5:22 PM. Helped by Victor Quinonez.

The Sales guy - great. Knows the product. Professional and friendly. Need to be more competitive on interest rates. Need to speed up the negotiation and delivery of the car.

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
4   Friendliness
2   Overall Experience
4   Price
4   Quality of Work

Good Salesman, Service Advisors, & Shuttle Driver

By txbridget on 12/18/2017 at 5:18 PM. Helped by Hector Salinas, Will Aguillon, Colton Brown, Brandon Fuller, Chris Simms,.

Our salesman was very professional, knowledgeable, and understanding of our new car needs without high pressure sales tactics. The Service Advisors are professional, courteous, and helpful, and so is the Shuttle Car Driver.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By jenpena3 on 12/17/2017 at 5:20 PM. Helped by Rudy Gonzales.

Rudy was nice and tried his best to get me in my desirable payment range. As any typical dealership, it took awhile to finally get my financial documents signed. Everyone there was nice and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By beckyjo2008 on 12/16/2017 at 5:23 PM.

I wont buy a car from anywhere else. The always go above and beyond to get and keep your business and make sure you're happy and excited about your new vehicle and happy with the price you received!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Far exceeded expectations

By condoro2004 on 12/16/2017 at 5:22 PM. Helped by Ty Grant.

Excellent experience buying a new car at Round Rock Hyundai. Difficult to beat the Sonata hybrid for this price. What I liked the most was the behavior and willingness of Ty, the salesman who took care of me. He provided me all the necessary information (including the car quote) to take a decision without pressuring me to close the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Round Rock Genesis

By allen.j.kim on 12/16/2017 at 5:17 PM. Helped by Mark Hammar.

My overall experience was great! Mark was very professional, friendly, without being pushy. He knew exactly how to treat his customers and make them feel comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our family loves Round Rock Hyundai!

By mlamwinn on 12/15/2017 at 5:27 PM. Helped by Very nice guy named Hector.

Hyundai is the best! And Round Rock Hyundai is where we love to go!! We love the friendly, well informed staff, and management there is amazingly helpful! We highly recommend this dealership, and we are always pleased with the service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership!

By greenwood.s1989 on 12/15/2017 at 5:20 PM.

Round Rock Hyundai is the best dealership to purchase a car from. The staff are great and take great care of you. Extremely professional and friendly. There is no other dealership that I would go too. This has been my second car I have purchased from Round Rock Hyundai. I will continue to be a long life customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By tcbirdwell on 12/14/2017 at 5:38 PM. Helped by Victor Quiononez.

You provide a great product and great experience! This is my second purchase with your dealership this year and my second purchase felt much better because of Victor.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Dealership Experience

By jdmpsci on 12/14/2017 at 5:37 PM. Helped by Rudy Gonzales.

The Round Rock Hyundai Dealership provided us with excellent service during our purchase of a new Tucson. Their staff was very professional and gave straight answers to all of our questions. They were very respectful and patient without any pressure. We highly recommend this dealership to others and plan to continue using their services. Sincerely, James & Nanci

I would recommend this dealer.