Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy

By KJMiddleton on 1/12/2019 at 7:53 PM.

I am very happy with my overall experience! The Salesman & Finance Department went above and beyond to make the deal happen. Very happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Ba 123 on 1/12/2019 at 7:03 PM.

My wife and I had a great experience at this dealership. We knew what we wanted prior to arriving and everyone was very helpful in making sure that we got taken care of.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent and professional

By nissan on 1/10/2019 at 7:55 PM. Helped by Carlos Santanos.

During my visit at Roundtree Nissan in Lake City, Florida, I was treated with the utmost respect by the sales personnel and the Support staff. They ensure I was comfortable. I did not feel pressured at all. Looked at multiple cars until I found the right one. This is my second purchase from this dealership in 2 years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By VIRGINIASTRICKLAND444 on 1/8/2019 at 10:35 PM.

Scotty was a great salesman. He got me just what I wanted at a price I can afford. I’m recommending Rountree More Nissan to everyone I see

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

The manager Mr. James work with us to get us the best deal p

By MrsRose on 1/8/2019 at 2:33 AM.

Mr. James Cavitalo is an extraordinary person!!! He is an honest and fair man and God is going to continue to bless him. My husband and I will recommend Rountree and Moore to all of my friends and family! Mr. Tim Camiel sales manager was instrumental in the process of completing the paperwork to finalize the deal as well. He was very pleasant and treated us with respect during the process of the sale. I hope that this survey will look at these two gentlemen and consider prices for both of them!!! It is so refreshing when purchasing a vehicle to work with people that have a ??

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying experience

By Nancy on 1/5/2019 at 11:39 PM. Helped by Carlos....EXCELLENT SALESMANSHIP.

Large Inventory. Efficient staff. Knowledgeable staff. Fair Pricing. Staff well trained and answered any questions or concerns. Car delivered clean and in Good condition. Very Clean Dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new car

By marcopolol on 12/29/2018 at 6:24 PM.

Great service, wonderful people, really helpful with all aspects of buying our car. I would recommend them to everyone. Scott was especially helpful with us

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Fast Service

By ANDJOHNSTONE on 12/27/2018 at 8:39 PM.

Fast and Friendly service. Fair deal with no games played. Worked hard to ensure I was in and out of dealership quickly. Have followed up after purchase twice.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Pleasant Experience

By Greg Beckman on 12/27/2018 at 7:27 PM.

Low pressure. Salesman, gen manager, and finance guy were great to work with. Not a bunch of BS haggling. Got to what I thought was a very fair price very quickly. Actually went to the dealership for something else; saw a truck I Really liked, and they gave me a deal I couldn’t walk away from. If you’re in the market, I’d recommend giving them a chance to earn your business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My New Kicks

By cindystrickland00 on 12/25/2018 at 8:03 PM.

I Love my new car 😎 It drives so Great! Loving it so far!! Would recommend it to anyone else looking, great people working there ? Awesome 😎

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone there was so energetic & nice !

By Dominique69 on 12/22/2018 at 1:12 AM. Helped by David & Kristen.

Everyone there was so kind it made me feel so comfortable giving away my money! There were also patient & didn’t stop until they got me into the vehicle I wanted!

I would recommend this dealer.

Overall Rating

3.7  

5   Friendliness
3   Overall Experience
3   Price

They made their intended sale.

By CAROL_WOODWORTH on 12/19/2018 at 11:41 AM.

Overcharged me for my tag transfers which I verified with the Court House, so they made some of their money back from me on the "discounts." If that's done to everyone, they are making some inside money somewhere!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I’m buying a new car

By MILDREGE on 12/18/2018 at 10:59 PM.

I have used them before and they were very good I decided to try them again and they were my he same thanks I will tell someone that is looking for a new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck

By rthrem on 12/15/2018 at 5:16 PM.

Buying our truck at Rountree Moore Nissan was the best experience we’ve ever had buying a automobile we loved our sales man would recommend him to everybody

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By stephen.coody on 12/13/2018 at 5:13 PM. Helped by Kristen Baren.

As a first time car buyer I couldn't be happier with the customer service I received. Kristen was extremely helpful and considerate of my situation through the entire process. In the past I've been pushed to make rushed decisions and pressured into situations that have made me uncomfortable with dealing with car dealerships. Through the entire process she would answer all the questions I had and when it came down to making a decision she let me initiate it on my own will instead of forcing a credit application. I'm extremely satisfied with every aspect of this experience and would gladly refer all family and friends to visit Kristen and the Rountree Moore Group.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience and great customer service

By monica06161 on 12/4/2018 at 9:20 PM. Helped by Andre Byrd Excellent.

Wonderful experience , great customer service , I had a wonderful sell person Andre Byrd and sell manger timothy camiel. I would recommend Lake City Nissan anyone who looking for great vehicle with wonderful prices.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By tg32056 on 12/4/2018 at 12:59 AM.

Excellent customer service. I did everything via text until I had to come in and sign and pick up the car. Would definitely go back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was wonderful

By shenellsimmons10 on 12/2/2018 at 7:48 PM.

They is very helpful u want leave there unless they put u in a car new or use that's what I like about that

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase 2018 Murano Platinum

By MuranoPlatinum on 12/1/2018 at 12:03 AM.

Andy Minalis our salesman did everything possible to make this purchase smooth and stress free. He was very respectful, considerate, and extremely knowledgeable. We never felt rushed or pressured. This is a hometown feeling Dealership. Graham Dyck handled the Finance part. Again, we were treated with respect, and everything was explained thoroughly. He even saved us over 2000 Dollars by discovering that we had a previous extended warranty policy that was transferable I would highly recommend Rountree Moore Nissan to anyone considering a new vehicle purchase.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price

Purchase 2018 Titan XD

By Mynewtruck on 11/28/2018 at 1:22 AM.

Started out smooth test drove vehicle and actually took it home for night. Negotiations were good but when it came to finance department didn’t feel as comfortable. Too many errors figures were not was agreed on. Had to keep going out to confirm agreed on figures. Next time I’ll have a copy of all agreed figures before going in to see finance.

I would recommend this dealer.