Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience

By Honda Lover 2017 on 10/21/2017 at 1:06 PM. Helped by Karen (didn't catch her last name) in finance.

Bill Seibert is VERY knowledgeable and personable. I didn't even "shop around" when it came time to replace my 17 year old Odyssey...I just called Bill at Roush Honda (the salesman 17 years ago). Obviously I've always been impressed with Bill and Roush Honda. Keep up the good work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service.

By kayiron13 on 10/20/2017 at 6:10 PM.

Nick was polite and courteous, he allowed me to view the vehicle even before it was available. Everyone at the office was friendly and they went out of their way to may my wife and I feel welcome. I am extremely pleased with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extemely pleased and grateful!

By heather.huhn on 10/20/2017 at 7:42 PM.

My husband and I came in with a unique experience involving negative equity on a vehicle we didn't see lasting us much longer. Spyros was so helpful in not only placing us in a new lease, but also helping us understand how this lease will be better for our future financially. It truly meant a lot to us to have someone genuinely care about our situation. Thank you, Spyros and to the staff at Roush Honda! We will definitely be back!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very pleasant and kept me informed

By penny 1251 on 10/20/2017 at 6:54 PM.

I have purchased three vehicles from your dealership. All have been great experiences. Always been kept very informed from choosing the vehicle to financing. Always have had positive experience with the servicing on my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Amy Renee McClowry on 10/20/2017 at 3:35 PM.

Our visit to Roush Honda was well worth the drive from Canton to Columbus. Spyros Tabone and Roush team made buying our new Pilot easy. We really appreciated how everyone respected our time and did everything possible to make the process seamless and efficient. Thank you Roush Honda!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Roush Honda Sets Standard For Excellence

By Deweywayne on 10/17/2017 at 5:33 PM.

Having dealt with Roush Honda for more than 10 years, I can enthusiastically recommend the dealership for the quality of its service and the excellence of its sales staff. This week we were considering leasing a Honda CR-V (having leased one previously from Roush) and dealt with Jan Wilkins of the sales staff.. Although we did not make a deal this time, I can highly recommend Jan who is a consummate professional. Her knowledge of the various models and features is most impressive and when it comes to considering a deal, she sets the perfect tone during negotiations. -- Richard Carson, Gahanna, Ohio

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Odyssey-Odyssey-Odyssey

By CaroleB on 10/17/2017 at 6:23 PM.

After dealing with Kristen on our previous Odysseys, I was a little nervous talking to someone new. However, Lee Cohen put me right at ease. Lee answered every question I had about the different models which helped with my decision to purchase a new Odyssey. Lee is a patient, friendly, and honest salesperson who I feel very comfortable recommending.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredibly Helpful and Honest

By CZielke on 10/16/2017 at 4:57 PM.

I'm so thankful that we went to Roush to purchase our car. We weren't planning on buying one, but got some bad news about my current car. I felt cared for, and definitely felt like Spyros was honest and doing his best to help us get a good deal! My car is terrific! While it wasn't what we wanted to hear when trading in a car, I now have a safe and affordable vehicle for years to come! Thanks Spyros!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Good Experience

By Ted of the Law on 10/13/2017 at 7:39 PM.

Friendly and helpful service. Fair pricing right off the bat. Sales Consultant Bill Seibert was very helpful and service-minded -- even picked me up at my home and took me back to the dealership to get the new car when I couldn't contact my other ride. That's service!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Wonderful experience when purchasing my new car from Roush.

By MARK FASONE on 10/16/2017 at 2:01 PM.

Roush Honda and Spyros Tabone were very easy to deal with in purchasing our new Honda Accord. After several minutes of negotiation we reached a mutually agreeable settlement. My family has purchased cars from Roush for years, and its sales professionals like Mr. Spyros are the reason why.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommend

By juli8875 on 10/13/2017 at 9:04 PM.

We had a wonderful experience at Roush Honda. Steve Tarbutton was our sales rep. He was honest, helpful and efficient during every step of the purchase process. We never felt like we were being taken advantage of or pressured in any way. Our satisfaction was their number one priority. We got a great deal and are very happy with our experience there. We'll definitely be back for our next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By Gary & Sandi Kitsmiller on 10/13/2017 at 8:29 PM.

Lee Cohen was very professional. I have been buying cars at Roush Honda for 30 years and people like Lee Cohen are the reason I will continue to do so. Gary Kitsmiller

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Deal, Great Sales Associate

By JDC on 10/13/2017 at 12:15 AM.

Janly Wilkins was persistent but patient and not at all pushy. She worked hard to find the exact car we wished to purchase. We were pleased with the price and found it to be the best deal we could find for what we wanted. Jan also made sure all of our questions were answered and took a lot of time to explain all of the features of our new car before we drove away.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal. Great sales associate

By JJK on 10/12/2017 at 11:01 PM.

Had a great experience at Roush Honda. Richie Phillips my sales rep. Was great. Fun to talk with and very helpful even after the sale. He took plenty of time to show me how the technology features work on my new CRV and answered any questions I had. Got a really good deal and the finance manager got me a really good rate. My payment was actually a little lower than we had discussed. They didn't try to push any accessories or programs on me that I didn't need or want. Over all I would say it was a great experience. I would recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Comfortable Experience

By mo1022 on 10/12/2017 at 6:51 PM.

I just bought the first car in my life last week. I have been to many different dealers before, Jan Wilkin is the best saleswoman I have ever seen! She went through the whole process with me, which includes test drive, insurance, and even explained every function and tiny details to me when I picked up the car. And she also gonna takes care all problems after-sale. The whole process went smoothly with her help, I appreciate it very much. p.s She can speak CANTONESE!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely Satisfied

By Bato on 10/12/2017 at 2:02 AM. Helped by Jan was very helpful carrying through the entire purchase.

We are extremely pleased with the five-star care shown us by Jan Wilkins and others at Roush Honda. She was so easy to work with, pleasantly taking us through the full cycle of purchasing our very first Honda. Jan was with us throughout the entire two weeks conscientiously answering our questions, resolving our concerns, and walking us through a complete orientation of driving and caring for our new purchase. Finally, there's that special treat--popcorn--she provided the day of closing. Thanks Jan.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Used car sales - Ray Moore did a great job!

By Sugar 1209998 on 10/10/2017 at 6:45 AM.

Ray helped me find a used Accord. It was a clean used car to replace one that was totaled in an accident. Worked out well. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Kyungwon Cho on 10/11/2017 at 1:26 PM.

Really liked our experience at Roush. Spryos was a very professional/helpful/knowledgeable associate. I would highly recommend Roush and Spyros to anyone. A great dealership!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

This won't be our last purchase at Rpush Honda!

By eccaton on 10/10/2017 at 6:30 PM.

What a great experience my husband and I had with Steve Tarbutton! Steve really listened to what we were looking for and helped us find just the right vehicle for our family. He and the finance department went above and beyond to make our new car fit our budget and we are so grateful to them for that! We will definitely visit Roush when it's time to look for our next vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience!

By Sam on 10/10/2017 at 11:50 PM.

Everyone I came in contact with there was great and I couldn't have asked for a better person to work with than Shawn. Shawn was attentive without being pushy and made the whole experience fun. I appreciated his honesty and patience with all of my questions and look forward to coming back for future business!

I would recommend this dealer.