Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat customer

By Mark726 on 7/18/2019 at 12:35 AM.

Just bought my fourth car from Roush, over about 12 years. The first time was upon the recommendation of a friend, who had a good experience there, and he was right. And each time it seems to get easier, better--more 'streamlined'. Spyros did an excellent job of showing me the new features of my latest CR-V.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By templar on 7/17/2019 at 2:25 PM.

Zach LaChappelle was the sales agent who guided me through the process. He was extremely helpful and creative in solving my car buying decision. I had a lease coming to an end, we discussed all options from buying out the lease to buying other types of cars. He was patient, not high pressure and ultimately worked out a plan to get me into a new car at a similar rate to my old lease. This was handled very efficiently by all the staff, especially the financing person Linda. I have purchased many cars in my life, many from Roush. They do a great job. I would highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People, Awesome Experience

By Two Gals on 7/17/2019 at 7:14 PM.

I am a first time NEW CAR owner and Roush Honda (Shawn Risner) could not have made it a better experience!! From the moment we walked in and were greeted, it was such a relaxing and informative discussion which resulted in the purchase of a new car. Shawn assured us that we were getting the best deal and after days of thought, he didn't disappoint and we in fact did get the best deal without any obstacles. Shawn's personality clicked with ours and it was great to deal with him. Karen Mathews in finance was also great to work with....she made the final process painless and fast. We came out of there knowing we had just made the right decision because of the people we dealt with in the process. We have and will continue to use Roush Honda for all future needs and will highly recommend them to family and friends!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time car-owner

By AnnaSamuelson on 7/11/2019 at 2:56 AM.

I have always been under my parents' names when it came to cars and had the same car since highschool for 10 years before deciding to trade it in for a new car under my name. I went in to Roush Honda the day after Independence Day and was greeted by Spyros who helped make the entire ordeal efficient and painless. He was respectful to both my dad and I and was open to all of our questions. Usually when I go to places with my dad for a large purchase for myself, I get secondary treatment, so it was a breath of fresh air to get treated as the primary customer. I felt no pressure at any point and felt respected as a customer and a person. Thanks Spyros!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By K&C on 7/17/2019 at 12:41 AM.

Our car buying experience with Roush Honda was great! Jan Wilkins (salesperson) was kind, helpful, and knowledgeable. She answered all our questions and indulged us with the multiple test drives of different Honda models. From our first conversation on the phone to closing the deal she was awesome! We would also like to thank Karen Matthews (business manager), for staying late and securing financing for us...all while nursing a bad foot. Kudos ladies for a job well done!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best of the Best

By Happy Honda Gal on 7/16/2019 at 3:29 PM.

Roush Honda exceeded all my expectations. My salesperson, Spyros Tabone, and my financial agent, Mike Dunlap, were both extraordinary representatives. My entire experience was positive, as I walked into the dealership as a stranger, but I walked out as a friend. Bravo to the entire Roush team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By ABL on 7/12/2019 at 1:40 PM.

After visiting a few dealerships and getting the high pressure treatment, along with getting "mansplained" to a few times, Roush was a great car buying experience. I bought a used Pilot and they addressed everything I asked for with no hassle. I see why this dealership has gotten so many awards and positive reviews. I also appreciated the no haggle policy on their used vehicles. Will definitely only buy from Rouch in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealer

By Ryo on 7/12/2019 at 5:14 PM.

Everybody is so kind and help me to choose new car. They do everything in timely manner. I'll buy next car here.Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Eblair28 on 7/15/2019 at 11:17 AM.

The process of buying a new car can be overwhelming and stressful, but Jan made it super easy and had an incredible amount of patience with me. Couldn’t be happier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely amazing experience!

By Kelly on 7/12/2019 at 6:12 PM. Helped by Will in finance.

Everyone at Roush Honda was so beyond helpful. I can’t thank all of them enough for making the car buying process so smooth and easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Car Purchase

By kahlereg on 7/14/2019 at 7:52 PM.

This was my first car purchase - and couldn’t say better things about Roush! From start to finish, Parker & Will made the entire process smooth and kept me in the loop each step of the way. Super happy I chose Roush and will definitely be back in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purhase

By CarPurhaser on 7/14/2019 at 3:16 PM.

Over the year I have bought a number of new cars from Roush Honda, most recently an Accord Hybrid. My experience on this occasion was as good as it probably could be. Everything was done efficiently, with a minimum of pressure (on me) and in a fully (to me) satisfactory manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By cargal on 7/13/2019 at 8:46 PM. Helped by Also the finance person ( female) was a pleasure to work with..

Hello, Once again, it was a pleasurable experience purchasing a car from Shawn. He is A1 professional. He makes it fun and enjoyable! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service from the moment we stepped in the door!

By Sloneckerps on 7/5/2019 at 9:48 PM.

Shawn did a fantastic job with every step of the process! He demonstrated a passion for the vehicle he was selling and was fun to work with! Thank you for making the buying experience with my daughter a joy!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Kind/honest/upfront

By Ahmedhalim20 on 7/12/2019 at 3:01 PM.

This is my second car from Spyros and I can not recommend him enough! He’s kind, informative, and more than a car salesman, he’s a friend too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shawn is the best!

By carreview6 on 7/12/2019 at 2:58 PM. Helped by Shawn Risner.

My husband and I have both purchased cars with Shawn Risner and he is the best! He is so personable and cares for each individual family and their needs. We would never buy a car from anyone else!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our first pick for buying a car!

By SarahMarie685 on 7/11/2019 at 4:26 PM. Helped by Karen (can't remember last name) in finance.

This is the third time we have purchased a car through Roush and the 2nd time we have worked with Shawn, and we couldn't be happier. Shawn is great to work with, and really makes us feel like the decision is up to us and he is just there to help. He is not pushy at all, but very helpful. He is also fun! We have always found Roush to be very fair and we have been happy with every area. We keep coming back because we know we will be well taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service!

By Tori on 7/11/2019 at 1:10 AM.

Regina was amazing to work with! She was informative and direct on my purchase. Jeff and Regina went above and beyond to get me a good deal. Thank you!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Upfront and Efficient

By DPDoherty2000 on 7/10/2019 at 3:27 PM.

I have never leased a vehicle, nor have I have owed a Honda in the past. Spyros was able to not only introduce me to the Honda experience, but took care of me and my family throughout the process. He was very upfront and transparent with me, and explained the details in a way I was able to understand. He is very knowledgeable about each vehicle and has a tremendous ability to present the financial aspects that affect the final deal. I highly recommend using Spyros as he is a friendly and kind person who will make sure that you and your family are cared for - the way you need to be!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you!

By mla on 7/10/2019 at 2:43 PM.

I want to thank Shawn Risner for the way he helped me select the perfect car me! It was definitely time to trade in my 2000 Civic, but this was the first time for me to purchase a car entirely on my own. Shawn was patient, kind, and expert at every step of the process. He made my entire experience at Roush Honda a pleasure. I look forward to returning for service visits, and to buying my next car at this dealership--if I *ever* decide to trade in the FIT I just purchased! Thank you, Shawn!

I would recommend this dealer.